Quality HOD(Manufacturing)

Key Responsibilities

• Quality Management System (QMS)
• Develop, implement, and maintain ISO 9001 / IATF 16949 / other relevant QMS standards.
• Ensure documentation and adherence to SOPs, work instructions, and control plans.
• Product & Process Quality
• Monitor incoming, in-process, and final product inspection activities.
• Ensure that all quality issues are investigated with proper root cause analysis (RCA) and corrective/preventive actions (CAPA).
• Compliance & Certification
• Maintain statutory and customer-specific compliance requirements.
• Lead external and internal audits (ISO, customer audits, regulatory inspections).
• Continuous Improvement
• Drive Six Sigma / Lean manufacturing projects for defect reduction and process efficiency.
• Establish and monitor quality KPIs like rejection rate, customer complaints, rework percentage.
• Team Leadership
• Train, mentor, and manage the QA/QC team for skill enhancement.
• Foster a culture of quality and accountability across all departments.
• Customer Interaction
• Handle customer complaints, ensure prompt resolution, and maintain relationships with client quality teams.

Qualifications & Experience

• Education: B.Tech / M.Tech in Mechanical, Production, or related engineering discipline.
• Experience: 12+ years in Quality Assurance/Control, preferably in manufacturing (automobile, engineering, heavy industry, or FMCG).
• Certifications: ISO 9001 Lead Auditor, Six Sigma (Green/Black Belt), IATF awareness preferred.

Skills & Competencies

• Strong analytical and problem-solving skills (RCA, FMEA, SPC, MSA).
• Excellent leadership and communication skills.
• Deep knowledge of manufacturing processes and quality tools.
• Proficiency in quality software (ERP, SAP, Minitab, etc.).

KPIs

• Reduction in customer complaints & internal rejections.
• Zero non-conformities in audits.
• Improved first-pass yield (FPY) and on-time delivery.

Job Type: Full-time

Pay: ₹80,000.00 - ₹120,000.00 per month

Benefits:

• Cell phone reimbursement

Experience:

• Quality HOD: 3 years (Required)
• Quality department : 5 years (Required)
• Manufacturing unit: 5 years (Required)

Work Location: In person