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Wipro
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Quality Assurance

Quality Assurance

Wipro

2 - 6 years

4 - 7 Lacs

Hyderabad

Posted:2 months ago| Platform:

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Skills Required

customer service review process presentation skills google sheets quality reviewer financial analysis advisory services software testing number crunching client management quality compliance recruitment quality assurance recruitment selection

Work Mode

Work from Office

Job Type

Full Time

Job Description

Quality Assurance
Role Purpose
The purpose of this role is to conduct audits to ensure quality compliance within the account. Requirement

Provide Clear and crisp understanding of error made by the reviewer

Freshers or 6 months experience in any Quality Review process

Good working knowledge of computer i.e., MS-Office (Google sheets will be an added Advantage)

Good client management skills with eye for detailing, proactively identifying gaps in processes and flag it to internal leadership & client as appropriate

Good Interpersonal & people management skills with good problem solving approach

Ability to exercise managerial judgment and perform as a mentor. Ability to multi task multiple activities by effective delegation and monitoring

Ability to work well under pressure

Client oriented, flexible, patient

Excellent English written communication skills

Good organizational skills

For Experience candidates

Excellent verbal & written communication & presentation skills

Good client management skills with eye for detailing, proactively identifying gaps in processes and flag it to internal leadership & client as appropriate

Good Interpersonal & people management skills with good problem solving approach

Good analytical skills for MIS, number crunching & reporting to internal & external customers

Ability to exercise managerial judgment and perform as a mentor. Ability to multi task multiple activities by effective delegation and monitoring

Demonstrated Customer Service Skills

Mandatory Skills:

QAAS(Advisory Services).

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Quality Assurance