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3.0 - 5.0 years

4 - 5 Lacs

Bengaluru

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Role & responsibilities Monitoring Room Preparedness and Room Availability in IP Room Upgradation and approval documentation Roster management for Duty Doctors Tracking timely preparation of Discharge summary and its completeness Monitoring and reducing TAT for Discharge Tracking Financial Clearance for OT/Discharge Monitoring F&B Services in IP along with Dietician Tracking Critical Value Reporting from Lab Tracking Diagnostic sample processing & Reports for IP patients IP Patient Feedback Collection / Patient Testimonials & Google Reviews Inventory Management for IP in coordination with Stores a. Linen b. Stationary c. Drugs and Consumables d. Instruments & Equipment e. Furniture & Fixtures Tracking IP Sub store consumption Medical Records Completion and Storage Charge sheet updation for IP Patients IP Billing adherence ( DCI ) and timely charging to reduce discharge time Tickets for Bill Discount in Adbhutam Tracking & Reducing Miscellaneous charging Tracking Open bills/ Reopening of bills/ Bill Cancellations in Insta Billing module Creation & Updation of Codes/ Rates in Insta for IP Billing Timely submission of TPA files Handling Queries from TPA for closure along with IP billing Capturing of Corporate Company Names in Insta Billing module Discharge kits handover to delivery patients and tracking inventory for reorder Coordination for Maintenance/ Biomedical / IT issues closure Monitoring H/K & Pest control services in IP Monitoring Laundry Services Infection Control & Safety Protocol Adherence in IP Adherence to Visitor Policy Complaint Management for IP Services Night MOD duties MIS Preparation and Reporting Preferred candidate profile To ensure that the Namaste Culture is the beginning of all service deliveries as an IP Manager Answer customer questions regarding billing, service problems, products and features. To ensure patients/customers are not disturbed by maintaining the noise levels at the nursing stations To proactively ensure that the coordination with insurance department is done for the benefit of the customer To attend a minimum of 2 workshops in service excellence in coordination with the L&D department and a minimum of 20 hours of trainings To maintain an Average Resolution time of 2 hours for escalations raised towards customer service provided. To ensure NPS scores are above 95 % and Google Rating Scores are above 4.5 rating. To ensure that the 3E (Empathy, Expertise and Excellence) concept and TLC (Tender Loving Care) concept is imbibed in practice at work The IP Manager is responsible for all employees under his/her department to follow the points mentioned above

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2.0 - 5.0 years

11 - 15 Lacs

Hyderabad

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Overview As a member of the data engineering team, you will be the key technical expert developing and overseeing PepsiCo's data product build & operations and drive a strong vision for how data engineering can proactively create a positive impact on the business. You'll be an empowered member of a team of data engineers who build data pipelines into various source systems, rest data on the PepsiCo Data Lake, and enable exploration and access for analytics, visualization, machine learning, and product development efforts across the company. As a member of the data engineering team, you will help lead the development of very large and complex data applications into public cloud environments directly impacting the design, architecture, and implementation of PepsiCo's flagship data products around topics like customer orders, sales transformation, revenue management, supply chain, manufacturing, and logistics. You will work closely with process owners, product owners and business users. You'll be working in a hybrid environment with in-house, on-premise data sources as well as cloud and remote systems. Responsibilities Data pipeline development end-to-end, spanning data modeling, testing, scalability, operability and ongoing metrics. Data Integration with Data Science and Application team. Collaborate in architecture discussions and architectural decision making that is part of continually improving and expanding these platforms. Lead feature development in collaboration with other engineers; validate requirements / stories, assess current system capabilities, and decompose feature requirements into engineering tasks. Focus on delivering high quality data pipelines and tools through careful analysis of system capabilities and feature requests, peer reviews, test automation, and collaboration with other engineers. Develop software in short iterations to quickly add business value. Ensure that we build high quality software by reviewing peer code check-ins. Introduce new tools / practices to improve data and code quality; this includes researching / sourcing 3rd party tools and libraries, developing tools & frameworks in-house to improve workflow and quality for all data engineers. Support data pipelines developed by your teamthrough good exception handling, monitoring, and when needed by debugging production issues. Support to attract talent to the team by networking with your peers, by representing PepsiCo HBS at conferences and other events, and by discussing our values and best practices when interviewing candidates. Qualifications 710 years of overall technology experience, including at least 6+ years of hands-on experience in software development, data engineering, and systems architecture. 6+ years of experience in SQL performance tuning and optimization, including execution plan analysis, indexing strategies, and query refactoring. Strong experience in data modelling, data warehousing, and designing high-volume ETL/ELT pipelines using industry best practices. Proven ability to build and operate highly available, distributed systems for data ingestion, transformation, and processing of large-scale datasets (structured and semi-structured). 3+ years of experience working with Azure Databricks, including Delta Lake, Unity Catalog, and collaborative notebook development for data pipelines. Must have an understanding of medallion architecture. Proficiency with Apache Spark (PySpark/Scala), including tuning for performance, job optimization, and large-scale batch/stream processing. Experience integrating with Azure ecosystem services such as Azure Data Lake Storage (ADLS), Azure Synapse Analytics, Azure Data Factory, Azure Event Hub, Azure Data Explorer, Azure SQL and Azure Key Vault. Solid understanding of DevOps practices, including CI/CD pipelines for data engineering (e.g., using Azure DevOps or GitHub Actions). Experience participating in or leading architecture discussions and technical decision-making, especially in cloud-native data platform designs. Demonstrated experience in collaborating with data science and application engineering teams, ensuring seamless data integration and delivery. Proficiency in code review processes, version control (Git), and promoting a culture of clean, maintainable, and well-documented code. Education Tech/BE/M.Sc. in Computer Science, IT, or other technical fields. Skills, Abilities, Knowledge Excellent communication skills, both verbal and written, along with the ability to influence and demonstrate confidence in communications with senior level management. Proven track record of leading, mentoring data teams. Strong change manager. Comfortable with change, especially that which arises through company growth. Able to lead a team effectively through times of change. Ability to understand and translate business requirements into data and technical requirements. High degree of organization and ability to manage multiple, competing projects and priorities simultaneously. Positive and flexible attitude to enable adjusting to different needs in an ever-changing environment. Strong leadership, organizational and interpersonal skills; comfortable managing trade-offs. Foster a team culture of accountability, communication, and self-management. Proactively drives impact and engagement while bringing others along. Consistently attain/exceed individual and team goals Ability to lead others without direct authority in a matrixed environment. Competencies Highly influential and having the ability to educate challenging stakeholders on the role of data and its purpose in the business. Understands both the engineering and business side of the Data Products released. Places the user in the center of decision making. Teams up and collaborates for speed, agility, and innovation. Experience with and embraces agile methodologies. Strong negotiation and decision-making skill. Experience managing and working with globally distributed teams.

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5.0 - 8.0 years

72 - 96 Lacs

Kolkata

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Responsibilities: * Collaborate with cross-functional teams on project delivery. * Ensure brand consistency across all content. * Develop compelling content strategies. * Manage review process from ideation to publication.

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2.0 - 5.0 years

1 - 3 Lacs

Mohali, Chandigarh, Panchkula

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Role & responsibilities Conducting and Documenting Internal and Refresher Trainings Training Coverage and Participant Documentation Issuance and Retrieval of QMS Formats (OOS, Change Control, Deviation, Calibration) Collection, Review, and Archival of Calibration Records Compliance with ISO/IEC 17025, ISO 17034, and ISO 9001 Requirements Issuance and Archival of Instrument Usage and Calibration Logs Preparation and Control of Master SOPs, Specifications, and STPs Withdrawal and Return of Superseded Master Documents Preparation and Distribution of TDS Masters for New Samples Preparation of Protocols and Reports for Qualification/Validation/Verification/Method Transfer Completion and Verification of QMS Monitoring Formats (e.g.,Temp & Humidity, Data Backup) Review of Audit Trails for GxP Computerized Systems Preferred candidate profile Bachelors or Master's degree in Science or related field. Professional certifications related to Quality Management Systems (QMS), ISO standards, or calibration (e.g., Six Sigma, ISO 9001 Lead Auditor) are an advantage

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10.0 - 15.0 years

5 - 9 Lacs

Anand

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Job Specification : To undertake all activities related to Project Management of the prototypes, products and projects being undertaken by Defence Department including feasibility studies at the RFP Level Skill Requirement: 1. Be familiar with the technical trends in manufacturing and requirements of the Armed Forces with respect MIL equipment being manufactured. 2. Study and familiarize the project specifications from prototype design, performance standards and MIL- equipment to be developed including its operations, testing and trials requirements 3. Develop understanding of product line and make necessary engineering calculations to support execution to internal and external teams. 4. Provides input for product feature enhancements and process improvements. Ensure yearly target of manufacture are met. 5. Assumes the primary technical relationship with the customer and maintain external key accounts to coordinate all activities with the customer. Coordinate and implement all the engineering duties and external procedures as process owner till product is delivered. 6. Prepare and Control project plan by periodic reviewing, specifications, plans and schedule changes, recommending actions, maintains project schedule by monitoring progress; coordinating activities; resolving problems 7. Interaction with support vendors and suppliers to ensure prototypes/ deliverables are completed as per the project plan and timelines.

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2 - 7 years

6 - 15 Lacs

Bengaluru

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Hiring CA - Qualified OR Semi Qualified - 4 To 7 Years Exp - Immediate Joiners Preferred 1. Handling of End To End Accounting for Corporate clients. 2. Performing TDS Reviews. 3. Performing GST Reviews. 4. Preparing MIS on Monthly Basis 5. Reviewing complete books of accounts. 6. GL Reconciliation 7. Bank Reconciliation 8. Closing Entries 9. Book Closure 10. Knowledge of FS 11. Team Handling experience of 3-4 members 12. Good Reviewer Key Skills : 1. Understanding of Accounting Concepts 2. Knowledge of Income-tax & GST, and other Related Compliances. 3. Demonstrates the Zeal to Learn New Concepts. 4. Good command & Hands on Experience in Excel 5. Eager to learn. 6. Excellent communication & Fluence in English speaking & Writing 7. Proactive & Timely Escalation 8. Preferably from CA form background 9. Qualification: Semi- Qualified & CA Qualified preferred 10. No Exam leaves will be provided. Additional Information: Office Timings: 09:00AM -07:00PM Working Days: Monday to Saturday (04th Saturday will be off) Location : Koramangala Bangalore Age-Below 40 years Please e-mail us to schedule your interview & drop your resume at hr@tyagroup.co.in Note: If already Attended the interview, Please ignore the mail or call before you apply. Also, refer your friends.

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2 - 6 years

8 - 18 Lacs

Pune

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Looking for a Candidates as an Direct Tax Manager for an ITes/ Insurance Company Based in Pune Minimum 2 years of Big 4 consulting experience of handling direct tax compliance and direct tax advisory CA preferred Interested Candidate revert Back Required Candidate profile Exp. of international tax legislation and related compliance Prepare advance tax, TDS, tax audit reports, tax returns and handle various other direct tax compliance's, reconcile,books of accounts

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5 - 10 years

5 - 10 Lacs

Pune

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Role & responsibilities 1. Customer communication. 2. Review order/enquiry & communicate to customer. 3. Generate new enquiries and customers 4. Update on dispatch and delivered products 5. Feedback on product performance from customers. 6. Monitor competitor activity and stay updated about the latest industry trends. 7. Ensuring the promotion of awareness of customer requirements throughout the organization .

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5 - 10 years

4 - 7 Lacs

Ahmedabad

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Role & responsibilities Preparation of DMF / ASMF / CEP dossiers as per the ICH M4 CTD/eCTD guidelines. Response preparation as per the query Preparation of renewals or revisions for CEPs / annual reports for USDMFs / ASMF variations Reviewing analytical method validation reports, stability protocols, concerned standard operating procedures and adding regulatory input to make it in line with regulatory authorities requirements Any job assigned by immediate supervisor/HOD Preferred candidate profile Experience required - Pharma API background Perks and benefits As per industry

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5 - 9 years

11 - 16 Lacs

Noida

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About The Role Business Risk Manager is responsible for the regular and critical deal review process, with the objective to anticipate, quantify and mitigate risks for Capgemini on business opportunities the organization is pursuing, in line with internal control rules. About The Role - Grade Specific Be responsible for BRM of a medium size unit, can handle moderately complex deal review process, can provide direction and able to influence senior level, have a good understanding in at least one of the various area of expertise (Delivery, Finance, Legal etc.), have a good grasp of the other main areas of expertise (Delivery, Finance, Legal etc.), provide substantiated opinion and recommendations on deals risk profiles, contribute to develop a risk culture among all the stakeholders, assist on structuring and shaping competitive deals that are sound from a risk perspective, ensure timely and proper deal approvals by the required stakeholders in line with the authorization matrix, follows-up the decisions taken by the respective decision-making bodies and the conditions (if any) associated to the deal, can assist in evolving or revising policies, processes and procedures Skills (competencies)

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5 - 10 years

7 - 17 Lacs

Mumbai

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Project Manager Work from Office (Mumbai, Borivali East) We are hiring at DEPT! Looking for an experienced Project Manager to lead and deliver high-impact projects with precision and efficiency. If you have a knack for strategic planning, stakeholder management, and team leadership , this role is for you! Role & Responsibilities End-to-End Project Management: Lead planning, execution, monitoring, and closure of multiple projects, ensuring timely and quality delivery within budget. Stakeholder Management: Collaborate with clients, senior leadership, and cross-functional teams to define objectives, manage expectations, and ensure project success. Team Leadership & Resource Management: Delegate tasks, motivate teams, and allocate resources effectively for optimal project execution. Risk & Issue Management: Identify risks early, implement mitigation plans, and escalate when necessary to prevent project disruptions. Project Documentation & Reporting: Maintain detailed project charters, schedules, budgets, and status reports, ensuring clear visibility for all stakeholders. Budget & Financial Oversight: Monitor project expenses, track forecasts, and ensure financial compliance. Continuous Improvement: Conduct post-project evaluations, identify lessons learned, and drive process enhancements. Client Relationship Management: Act as the primary point of contact, ensuring client needs are met and expectations exceeded. Mentorship & Training: Guide junior project managers and team members, fostering a culture of learning and excellence. What We're Looking For Experience: Minimum 5+ years in project management, with expertise in Agile, Waterfall, or hybrid methodologies. Education: Bachelors degree in Business, Engineering, Computer Science, or related field ( Masters/PMP Certification preferred ). Technical Proficiency: Hands-on experience with project management tools like Jira, Asana, Trello, Microsoft Project, etc. Leadership & Team Management: Proven ability to lead, collaborate, and drive accountability within project teams. Problem-Solving & Decision-Making: Strong analytical skills to address challenges and implement strategic solutions. Communication Skills: Exceptional verbal and written communication for stakeholder engagement and reporting. Time Management & Multitasking: Ability to handle multiple projects while ensuring quality and timely execution. Financial Acumen: Experience in managing project budgets, resources, and financial forecasting. Adaptability: Comfortable in a fast-paced, evolving work environment with shifting priorities. Why Join Us? Lead exciting, high-impact projects in a dynamic work environment. Work with cross-functional teams and senior leadership. Competitive salary with career growth opportunities. A collaborative culture that values innovation and continuous learning Apply now and take your career to the next level!

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3 - 5 years

5 - 7 Lacs

Bengaluru

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1. Handling of End To End Accounting for Corporate clients. 2. Performing TDS Reviews & Filing exp is must 3. Performing GST Reviews & Filing exp is must 4. Preparing MIS on Monthly Basis 5. Reviewing complete books of accounts. 6. GL Reconciliation 7. Bank Reconciliation 8. Closing Entries 9. Book Closure 10. Knowledge of FS 11. Team Handling experience of 3-4 members 12. Good Reviewer Key Skills : 1. Understanding of Accounting Concepts 2. Knowledge of Income-tax & GST, and other Related Compliances. 3. Demonstrates the Zeal to Learn New Concepts. 4. Good command & Hands on Experience in Excel 5. Eager to learn. 6. Excellent communication & Fluence in English speaking & Writing 7. Proactive & Timely Escalation 8.Preferably from CA form background 9. Qualification: CA - Semi- Qualified preferred Additional Information: Office Timings: 09:00AM -07:00PM Working Days: Monday to Saturday (04th Saturday will be off) Location :Koramangala Bangalore Age-Below 40 years Please e-mail us to schedule your interview & drop your resume at hr@tyagroup.co.in Note: If already Attended the interview, Please ignore the mail or call before you apply. Also, refer your friends.

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3 - 8 years

2 - 7 Lacs

Kolhapur

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RESPONSIBILITIES Responsible for review of In process, Raw materials, Intermediates, Recovered materials, Finished products, Tech transfer samples and Cleaning verification / validation samples using current Specification, STP,GTP and associated wet chemistry and instrumental techniques as appropriate. Prepare and review specifications, sampling instructions, test methods, analytical work records and other QC procedures. Responsible for review of instrumental analysis as per the Matrix of analyst / microbiologist validation. Preparation and review of training matrix & training plan. Prepare and review cleaning validation / verification, Method validation, Method verification, Method transfer protocols and reports. Prepare and review study protocol and report for Quality control activities Preparation & review various quality documents such as SOPs, validation protocols and reports. Responsible for review of calibration of QC instruments like HPLC, Analytical Balance, Ultra Micro Balance, pH meter, Conductivity meter, UV spectrophotometer and refractometer etc Responsible for preparation, review, tracking of yearly calibration schedule, monthly calibration planner & preventive maintenance schedule. Ensure the tracking and follow up for the Method Validation, Verification & Analytical Method Transfer Activity. Planning and Execution of Method Validation, Verification & Analytical Method Coordinate with service engineer during preventive maintenance and breakdown of QC instruments. Responsible for verification of Laboratory chemicals, Reagents and Indicators. Review of logbooks in Quality Control Department and Responsible for monthly audit trial review for instrument. WORK RELATIONS Interfaces: Internal Quality Assurance, Quality Control, EHS, HRA, Warehouse, Engineering Interfaces: External External Vendors. DESIRED SKILLS Must have experience in Quality Control department in reputed pharma organizations. Should have hands on experience of Instrument Handling Strong knowledge of operating HPLC, GC, KF, IR, pH Meter etc. One Should Manage day to day Planning Should review method validation, Verification & Analytical Method Transfer Activity. One should timely review of calibration / verification of instruments. Ensure timely review preventive maintenance of instruments. Should review of records of QC testing. One should Timely review of logbook entries & daily monitoring activities.

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3 - 5 years

3 - 6 Lacs

Bengaluru

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1. Handling of End To End Accounting for Corporate clients. 2. Performing TDS Reviews & Filing exp is must 3. Performing GST Reviews & Filing exp is must 4. Preparing MIS on Monthly Basis 5. Reviewing complete books of accounts. 6. GL Reconciliation 7. Bank Reconciliation 8. Closing Entries 9. Book Closure 10. Knowledge of FS 11. Team Handling experience of 3-4 members 12. Good Reviewer Key Skills : 1. Understanding of Accounting Concepts 2. Knowledge of Income-tax & GST, and other Related Compliances. 3. Demonstrates the Zeal to Learn New Concepts. 4. Good command & Hands on Experience in Excel 5. Eager to learn. 6. Excellent communication & Fluence in English speaking & Writing 7. Proactive & Timely Escalation 8.Preferably from CA form background 9. Qualification: CA - Semi- Qualified preferred Additional Information: Office Timings: 09:00AM -07:00PM Working Days: Monday to Saturday (04th Saturday will be off) Location :Koramangala Bangalore Age-Below 40 years Please e-mail us to schedule your interview & drop your resume at hr@tyagroup.co.in Note: If already Attended the interview, Please ignore the mail or call before you apply. Also, refer your friends.

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14 - 18 years

18 - 20 Lacs

Kolkata

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Role & responsibilities 1. Providing support towards market rates/awarded value during preparation of Budget 2. Contract Award Process & Monitoring of Balance to Award 3. Exploring new construction methodology & materials 4. Pre-qualification of new contractors & continuous development of vendor data base 5. Creation of clear data base of vendors (at least 4 vendors for each item) 6. Review of Free Issue Materials Reconciliation Statement as received from Site Team 7. Review Meeting with the Major Contractors periodically 8. Improve on cross functional involvement of team members 9. Manage and improve vendor collaborations. 10. Performance Evaluation of the major contractors on quarterly basis & communicate the data to all the stakeholders as well as to the vendors

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5 - 8 years

9 - 13 Lacs

Hyderabad

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About The Role Location - Hyderabad/Chennai Band - B3 Must Have - Background Minimum 6+ years hands on expr profile Analytically should be very good. Should be able to solve problem statement efficiently. Ability to learn new things quickly by his own (apart from project work) Strong leadership quality, ability to own and deliver with minimal guidance Experience with continuous integration Well versed with Git, PR & review process Good Communication Skill Must Have - Technical understanding Knowledge of iOS / Swift / Swift UI: Fundamentals, Concurrency, Combine, Auto-layout, Visual Format constraint Knowledge of Universal link, App Clip, iMessage Ext Design principle & architecture in iOS Experience with Accessibility & Voice over Nice to Have Some Javascript knowledge ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: SDET. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1 - 6 years

8 - 16 Lacs

Hyderabad

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Hiring for IP-DRG Validation & Clinical Reviewer (Medical Coding) || Location : Hyderabad || Up to 16 LPA || IPDRG Validation : Min 3+yrs of exp in IP-DRG Validation with CCS (Or) CIC Certification Package : Up to 16 LPA Notice Period : 0 to 90 Days Clinical Reviewer : Min 1yr of exp in Clinical Reviewer with CPC Certification Package : Up to 7 LPA Notice Period : 0 to 30 Days Relieving letter is mandatory If Interested & Eligible : Please send your updated resume through WhatsApp to HR Keerthi Sai Priya 9951773491 . Refer your Friends / Colleagues .

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1 - 2 years

1 - 3 Lacs

Noida

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We are seeking a detail-oriented and highly proficient Content Review Executive with a strong command of English grammar. Review and proofread exam content for grammatical accuracy, clarity, and consistency. Maintain strict confidentiality.

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1 - 3 years

2 - 5 Lacs

Chennai

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Apply in the below link if you are interested in Walkin https://feedbackally.walmart.com/survey/VwvT9iBKoi5ShE5/ (Give a retry after 6 months if you had recently been interviewed for the same role) Interview invites will be shared based on initial screening of Applications Job description Role & responsibilities Role: Senior Resolution Coordinator, Contact Center Exp range: 1 Year to 3 Years Only, relevant experience in international customer service roles. Important note: In this role, you may be asked to switch between any support channel of voice, chat, and Email based on the business requirements. You should be flexible to work in a 24/7 work environment with rotating 2 days of weekly time off and be able to work in permanent night shifts or any assigned shifts on a rotational basis based on business needs You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You build and sustain internal and external relationships. Flexible to work in US hours shifts. Documents to be carried for the interview : (Give a retry after 6 months if you had recently been interviewed for the same role) Copy of this invite Updated Resume Govt ID proof Graduation Certificate or Provisional Degree Certificate (No Standing Arrears) Previous Company Relieving Letters Current Company latest revised / Increment letters Current Company Last 3 months Pay slips About Team: The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven center dedicated to driving results where our associates thrive in this high-volume environment that handles over 10 million contacts per year. We Invest in You! At Walmart, we focus on the growth and development of our associates! We are a highly engaged team that prides itself on exceeding customer expectations, building relationships, career progression and providing individual and team recognition. We are looking for career minded, customer centric individuals who are experienced in providing best-in-class customer service. What you'll do: As a Customer Care Senior Resolution Coordinator, you will take a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues. All Customer Care Coordinators must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction. To exceed our customers needs, our associates must be punctual, reliable, problem solve, act with integrity and be dedicated to making a difference. What you'll bring: 1 Year - 3 years of relevant Customer Service experience Excellent written and verbal communication skills Able to interact professionally with customers. Ability to manage multiple tasks simultaneously. Customer focused mindset with a high level of urgency; role model for delivering Extraordinary Customer Care In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements. Review, analyze, and process critical customer queries with accuracy to provide customer satisfaction. Adhere to quality, compliance guidelines and SLAs Must type a minimum of 25 WPM Proficient with Microsoft Office programs (Outlook, Word) Successful completion of mandatory training Should be flexible work in a 24/7 work environment with rotating weekly time off. Should be able to work in permanent night shifts or any assigned shifts on a rotational basis. Any graduation

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5 - 8 years

7 - 10 Lacs

Kochi, Ernakulam, Thiruvananthapuram

Hybrid

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Lead our mobile dev team! Build innovative apps (iOS/Android/Both) & deliver exceptional user experiences. 6+ yrs exp, strong dev skills, proven leadership. Shape the future of mobile. Required Candidate profile 6+ years in development for iOS/Android. Proven project leadership. Skilled in Swift, Objective-C, Java, Kotlin. Excellent communicator, mentor, and problem solver. Up-to-date with industry trends. Perks and benefits Perks and reimbursements in addition

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1 - 6 years

1 - 5 Lacs

Bengaluru

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Hiring for Randstad client Roles and Responsibilities Experience in AML, KYC, CDD, global KYC experience is Must , screening experience Conduct customer due diligence (CDD) and enhanced due diligence (EDD) reviews to ensure regulatory compliance. Perform risk assessments on new customers and monitor transactions for suspicious activity. Review process documentation, including policies, procedures, and guidelines related to AML/KYC regulations. Collaborate with internal stakeholders to resolve issues and improve processes within the transaction monitoring team. Interested candidates share CV on p.preethi@randstad.in

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1 - 6 years

2 - 6 Lacs

Hyderabad

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About The Role Role Purpose As a Quality Assurance Analyst at Wipro Technologies, you will play a crucial role in conducting audits to ensure quality compliance within the account. Your responsibilities will include: Carrying out the detailed assessment of documents that are previously reviewed. Assessing if the reviewer followed business and compliance requirements as per the SOP. Identifying the gap and structuring the feedback. Having limited exposure with clients and/or Wipro management. Receiving moderate level instruction on daily work tasks and detailed instructions on new assignments. Making decisions that impact your own work and may impact the work of others. Being an individual contributor as a part of a team, with a focused scope of work. Having great attention to detail and a results-driven approach. Providing clear and crisp understanding of errors made by reviewers. Requirements: Fresher’s or 6 months experience in any Quality Review process. Good working knowledge of computer i.e., MS-Office (Google Sheets will be an added advantage). Good client management skills with an eye for detailing, proactively identifying gaps in processes and flagging them to internal leadership & client as appropriate. Good interpersonal & people management skills with a good problem-solving approach. Ability to exercise managerial judgment and perform as a mentor. Ability to multitask multiple activities by effective delegation and monitoring. Ability to work well under pressure. Client oriented, flexible, and patient. Excellent English written communication skills. Good organizational skills. Excellent verbal & written communication & presentation skills for experienced candidates. Good analytical skills for MIS, number crunching & reporting to internal & external customers. Demonstrated Customer Service Skills. Rotational shift including Saturday and Sunday working. Complete night shifts. Availability of 2-way cab. 5-day workweek with 2 days off. ? Deliver No.Performance ParameterMeasure1.AuditAdherence to the calendar; audit targets Compliance % as per audit reports – zero misses2.Process ComplianceCase targets – 2 hours/ week logged to be updated with the process ? As a Quality Assurance Analyst at Wipro Technologies, you will need to possess competencies such as Client Centricity, Passion for Results, Execution Excellence, Collaborative Working, Learning Agility, Problem Solving & Decision Making, and Effective Communication. ? Join Wipro Technologies as a Quality Assurance Analyst - L1 in the BPS-Analytics & Insights department. You will be a part of a dynamic team that values your contributions and empowers you to constantly evolve. Reinvent your world and realize your ambitions in a business that welcomes diversity and reinvention. Applications from individuals with disabilities are explicitly welcome. ? Mandatory Skills: QAAS(Advisory Services). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1 - 6 years

1 - 4 Lacs

Bengaluru

Work from Office

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Hiring for Randstad client Roles and Responsibilities This is for 6 months Contract Experience in AML, KYC, CDD, global KYC experience is Must , screening experience Conduct customer due diligence (CDD) and enhanced due diligence (EDD) reviews to ensure regulatory compliance. Perform risk assessments on new customers and monitor transactions for suspicious activity. Review process documentation, including policies, procedures, and guidelines related to AML/KYC regulations. Collaborate with internal stakeholders to resolve issues and improve processes within the transaction monitoring team. Interested candidates share CV on p.preethi@randstad.in

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