Quality Assurance Manager

You will be responsible for leading the Quality Assurance functions across the two production facilities located in Rudrapur and Jaspur for Zippy Edibles, a family-owned food manufacturing company specializing in pasta and wet textured protein products. As the Head of Quality Assurance, you will play a key role in maintaining the highest quality standards, ensuring compliance with regulations, and driving continuous improvement. **Key Responsibilities:** - **Audit & Certification Management:** - Lead, prepare for, and manage all third-party and customer audits, including GFSI-benchmarked standards like FSSC 22000 and BRC. - Ensure continuous compliance and successful recertification. - **Team Leadership:** - Supervise, mentor, and develop the Quality Assurance teams at both the Rudrapur and Jaspur units. - Foster a culture of quality, accountability, and continuous improvement. - **Regulatory Compliance:** - Serve as the primary expert on FSSAI regulations and other relevant food safety laws. - Ensure all processes, documentation, and products consistently meet these standards. - **Quality Management System (QMS):** - Oversee and enhance the existing QMS and HACCP plans. - Drive initiatives to improve product quality, reduce deviations, and increase efficiency. - **Customer & Private Label Management:** - Act as the main point of contact for all quality-related matters with private label customers. - Ensure their specific requirements and standards are met. **Required Skills & Experience:** - **B2B Food Manufacturing Background:** - Significant QA management experience within a food processing or manufacturing facility operating on a B2B model. - **GFSI Audit Command:** - Strong, hands-on experience with GFSI standards (FSSC 22000, BRC). - **Team & Multi-Unit Management:** - Ability to manage, train, and develop a team of quality professionals across multiple sites. - **Regulatory & Technical Expertise:** - In-depth knowledge of FSSAI food safety regulations and food microbiology principles. **Preferred Qualifications:** - **Product Experience:** - Direct experience in the RTE food sector is highly desirable. - **Export Market Knowledge:** - Familiarity with quality and documentation requirements for export markets. - **Problem-Solving Skills:** - Proficiency in Root Cause Analysis (RCA) and implementing effective Corrective and Preventive Actions (CAPA). - **Supplier Quality Assurance:** - Experience in developing and managing a supplier quality program. This position is based in Rudrapur, Uttarakhand, with travel required to the Jaspur unit 2-3 times per week to ensure consistent standards and team alignment (Commute will be provided).,