Quality and audit manager

We are looking for a Quality and Audit Manager to lead quality assurance, drive internal and external audits, and act as a key liaison for customer quality-related communications. The role involves maintaining quality standards across units, resolving customer complaints, and ensuring compliance with industry norms and certifications.

Key Responsibilities

• Oversee the entire quality management system (QMS) across all units – Camshafts, Components, and Foundry.
• Ensure adherence to internal quality standards and regulatory/compliance requirements (ISO/TS/IATF, etc.).
• Act as the primary point of contact for all customer quality-related communication, including feedback, complaints, and corrective actions.
• Prepare and share detailed quality reports, CAPA documentation, and audit responses with customers.
• Conduct internal audits and assist in external audits (customer audits, certification audits, etc.).
• Coordinate with production, maintenance, and other departments to resolve quality issues and ensure implementation of corrective and preventive actions (CAPA).
• Drive initiatives for process improvement, defect reduction, and first-time-right production.
• Ensure calibration and maintenance of all quality inspection equipment and instruments.
• Train and guide quality inspectors and team members on quality standards, tools, and procedures.
• Monitor quality KPIs such as rejection rates, rework percentage, and customer returns.
• Conduct root cause analysis for major quality concerns and document lessons learned.

Requirements

• Qualification: B.E. / B.Tech / Diploma in Mechanical or Production Engineering
• Experience: 5+ years in quality assurance, preferably in automotive or auto component manufacturing
• Strong knowledge of quality tools.
• Hands-on experience with ISO/IATF audits, customer complaint handling, and CAPA processes
• Excellent communication skills to interact professionally with customers and internal teams
• Ability to manage and guide a team, set processes, and ensure accountability
• Strong documentation and reporting skills using MS Office, Excel, and ERP systems

Job Type: Full-time

Pay: ₹420,000.00 - ₹500,000.00 per year

Benefits:

• Commuter assistance
• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Weekend availability

Ability to commute/relocate:

• Pithampur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• what is your current salary
• what is your expected salary

Education:

• Bachelor's (Preferred)

Experience:

• quality: 6 years (Preferred)

Work Location: In person