Posted:2 months ago|
Platform:
On-site
Part Time
Job Title: Quality Analyst Location Hyderabad/Chennai
Functional: Digital Sales Sub Department Digital Channel
Reference / Version No: Last Updated Date:
PURPOSE OF THE POSITION:
Looking for a result-driven Quality Analyst to be responsible for monitoring and supervising a team of non - sales to
achieve the organization’s objectives and increase sales through Digital Process
DUTIES & RESPONSIBILITIES:
Analyze /Audit Calls to identify the areas of Improvement which did not meet the predefined performance standards
of Medvarsity.
Provides Structured and timely feedback of the audits Verbal/Written to all the stakeholders within the organization
and helps ISM's in improving their performance.
Performs Mock -Calls with new hires post-training to determine readiness for moving into teams.
Quality Analyst is responsible for facilitating calibration/group sessions regarding quality programs
Need the ability to work in a constructive, unbiased, and collaborative manner by establishing positive work
relationships & partnering with the Leadership team & Training Team.
This Position requires the ability to gain the confidence and trust of others by demonstrating professionalism and
expertise in an ever-changing environment.
The Quality Analyst is responsible for the overall quality of the customer interactions, making improvement
recommendations to the sales team leader and monitoring the result of the stated recommendation
Desired Candidate Profile:
7 QC tool experience
Excellent communication skills
Outbound calls quality check
Contact/whatsapp:7801027439
Job Type: Permanent
Pay: ₹4.00 - ₹5.00 per year
Benefits:
Schedule:
Application Question(s):
Experience:
Language:
Work Location: In person
Speak with the employer
+91 7801027439
Vellanki Technologies
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