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Quality Analyst - IT Service Desk

2 - 7 years

5 - 6 Lacs

Pune

Posted:8 months ago| Platform: Naukri logo

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Skills Required

Quality analyst IT Service Desk Root Cause Analysis Quality Audit QC Tools IT Helpdesk SLA Troubleshooting RCA Call Monitoring Quality Monitoring Call Audit Feedback Technical Helpdesk Call Calibration Quality Analysis Service Desk Technical Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role- Quality Analyst - IT Service Desk
Designation-Quality Analyst Experience- 2 Years in international BPO ( IT Service Desk) | 1 Year as Quality AnalystShift- Night shiftLocation:- PuneCTC- Up 6 LPANotice- 0-30 DaysAny Graduates WFO

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