Posted:5 hours ago|
Platform:
Work from Office
Full Time
Audit AR Calling calls to ensure accuracy and process compliance.
Identify errors, gaps, and improvement areas.
Provide feedback and guide agents on performance improvement.
Maintain daily/weekly quality reports and audit summaries.
Participate in calibration sessions and support refresher training.
Ensure adherence to HIPAA, call scripts, and quality standards.
Work with Operations to implement corrective actions and improve overall quality.
1year and above Experience in Call Audit for AR Calling is mandatory
Strong understanding of US Healthcare RCM
Good analytical, listening, and feedback delivery skills
Ability to monitor calls, identify gaps, and ensure process compliance
Incentives:
850 Punctuality Pay
850 Performance Pay
Night Shift Allowance: 75 per working night (office presence)
Mediclaim: Coverage for employee, spouse, and children
Transportation: Drop facility available within 40 km radius from office
2coms
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