3255 Quality Analysis Jobs - Page 48

Manager - Sales Quality (AI-Powered Auditing) Role Purpose: To lead, build, and scale NxtWave's Sales Quality function. This role is responsible for establishing the strategic direction for call auditing, managing a team of quality analysts, and acting as the primary stakeholder in the development of our AI-powered auditing platform to drive sales excellence. About the Role: We are seeking an experienced and strategic leader to become the Manager of our new Sales Quality division. You will be responsible for building this critical function from the ground up, hiring and mentoring a team of quality analysts, and setting the gold standard for sales conversations at NxtWave. This is a manageria...

SUMMARY Title: QA Inbound Voice Process (Customer Support) Location: Kolkata Shift: US Shift (Fixed) We are looking for an experienced professional to join as QA for Inbound Voice Process Customer Support. Key Responsibilities: Monitor performance, ensure SLA adherence, and maintain quality standards Provide regular coaching, mentoring, and performance feedback Handle escalations effectively and ensure seamless customer experience. Collaborate with stakeholders for process improvement and efficiency Requirements: Minimum 5+ years of experience in Inbound Voice Process QA Excellent communication and interpersonal skills Strong team management and problem-solving abilities Experience in BPO/Cu...

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst , you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different perfor metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all c...

About The Role To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Sanction ratio target achievement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop re...

About The Role Data Executive

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that a...

Job Summary: The Quality Assurance (QA) Associate plays a key role in ensuring that processes meet established standards of quality, safety, and compliance. This role involves reviewing documentation, conducting inspections, monitoring processes, and working closely with crossfunctional teams to maintain and improve quality standards. Key Responsibilities: Perform routine quality checks processes and documentation. Assist in the development, implementation, and maintenance of QA policies and procedures. Ensure compliance with internal quality standards. Investigate non-conformities, deviations, and customer complaints; participate in root cause analysis and CAPA (Corrective and Preventive Ac...

SUMMARY Job Title: P&C Insurance Team Lead Location: Noida Experience: 7+ years in claim processing Requirements Requirements: Graduate or Post graduate with 7+ years of experience Experience in dealing with international clients (Preferred) Must have Property and Casualty (P&C) Insurance experience Should have claims adjudication and adjusting experience Experience in end-to-end claims processing Minimum 2 years of experience in a team handling role Preferably CPCU or equivalent insurance designation Position Summary: The job holder will be responsible for managing a team and overseeing all relevant technical/operational processing activities. This role also involves providing direct assist...

We are searching for a seasoned and driven Commercial Real Estate Sales with strong business development skills to join our dynamic team. The ideal candidate will possess a proven track record of success in commercial real estate sales and management, with the ability to drive business growth, foster strong client relationships, and ensure the continued success of our commercial real estate sales division. About the Role: Business Development: Drive the expansion of our commercial real estate portfolio by identifying new business opportunities, cultivating relationships with potential clients, and expanding our market presence. Transaction Management: Develop and run transactions with team i...

Responsibilities: * Lead quality initiatives at cement plant * Ensure compliance with design mix standards * Oversee quality control processes * Conduct regular inspections * Collaborate on product development

Responsibilities: * Conduct quality audits and inspections * Ensure compliance with standards * Monitor service quality * Develop and implement QA procedures * Analyze data for improvement opportunities *Good communication, learning attitude. Health insurance Provident fund

- Conduct inspections & review batch production, analytical records as per defined procedures for release. - Maintain comprehensive records & documentation; manage physical records storage & Location mapping. - Coordinate Supplier Questionnaires Required Candidate profile - Master`s degree in a life science or related fields with 2+ years of relevant industrial experience (Pharmaceutical or cGMP preferred) - Familiarity with compliance & regulatory standards

Quality inspections Ensuring the quality of the products Root case Analysis Experience Electrical engineer

Civil QAQC (Quality Assurance/Quality Control) Inspector is responsible to ensure that construction and civil engineering projects meet specified quality standards, adhere to regulations, and are completed with a high degree of accuracy and safety Required Candidate profile Conduct regular quality inspections of construction site Review project plans, blueprints, and technical documents Assess the workmanship Inspect materials Monitor safety matter Samples test

Required Skills 1 Basic metrology concepts 2 Measuring instrument handling 3 Engineering drawing reading 4 GD & T concept 5 Measuring the casting Products.

As the Reporting Catalogue / Inventory Manager, you will be responsible for owning and managing the reporting inventory. Your role will involve executing production testing and implementing proactive quality analysis strategies to ensure the highest standards are met. You will be instrumental in developing and establishing Regional & Global standards while implementing a quality framework to prevent repeat errors and enhance efficiency. Your day-to-day tasks will include managing regulatory issues, addressing problems, and challenges regularly to ensure compliance. Collaboration is key in this role, as you will partner with various teams including Operations, Product, Technology, Audit, Comp...

Role Description 1. Operational Performance 2.1 Handle above threshold value transactions for the territory / teams in line with quality and turn around targets. 2.2 Provide support to the team by acting as the first line of escalation for agent related queries, process/regulation updates. 2.3 Set and monitor progress on performance goals and objectives for the reporting teams 2.4 Responsible for day-to-day productivity, Turn around Time (TAT) and Quality Management of reporting teams. 2.5 Responsible for efficient Queue Management and task allocation to reporting 2.6 Ensure timely and comprehensive communication with the Client teams to ensure that the transaction processing is seamless. 2....

Documentation Participate and contribute towards SOP standardization initiatives Update the training material with the necessary changes/modifications emanating from SOP modification Create new Training material (including on-line training) basis on the needs Review and update training materials (for new hire training as well as production training) on a regular basis 2. Training delivery For the new hire training - produce a comprehensive training plan covering pre-process, process and post process training phases in consultation with the Territory Manager for all in scope products 2.2 Carry out the Pre process , Process and Post process training for the new hire batch with the responsibili...

About The Role The Quality Process Professional establishes and runs the quality process. They have various responsibilities which include architecting, defining and maintaining Quality Management Systems to enable standard way of working, developing and managing process assets methods, PoVs best practices, enablers to facilitate delivery and acting as SMEs in areas such as Agile, Service Management, Six Sigma etc. They are responsible for creating and maintaining process metrics baselines and prediction models accountBU level to support data driven delivery execution and governance and support creation of estimation models. They will plan and drive external quality certification initiatives...

Minimum of 2-year experience as a Sales QA Age not more than 28 years

We are looking for a highly skilled and experienced Supervisor to join our team in the Medical Services/Hospital industry. The ideal candidate will have a strong background in Quality Assurance and excellent leadership skills. Roles and Responsibility Supervise and coordinate quality control activities to ensure compliance with regulatory requirements. Develop and implement quality assurance procedures to enhance customer satisfaction. Conduct regular audits to identify areas for improvement and implement corrective actions. Collaborate with cross-functional teams to resolve quality-related issues. Analyze data to identify trends and opportunities for process improvements. Provide training a...

About The Role Skill required: Banking Services - Retail Banking Card Operations Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than...

Role – Quality Analyst Location –Pune Day shift 6 Days working Graduates/ Post Graduates Experience of minimum 2 years Number of positions open for QA are 2. Budget – 4.5 to 4.8 LPA Required Candidate profile (Quality/Operations) within the defined deadline of identifying the defects and analyses the root causes for the defects identified through the audits using basic quality tools.

About The Role Skill required: Trust & Safety - Content management Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Nepali - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day,...

Minimum of 2-year experience as a Sales QA Age not more than 28 years