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2 - 6 years
4 - 6 Lacs
Hyderabad
Work from Office
Quality analyst - on paper 1 Year experience required Mini 2 years experience in service desk Skills- technical support/ it support/troubleshooting Hyderabad 6 lpa WFO Graduate 5 days working Us shifts Required Candidate profile Perks and benefits 2 ways cabs
Posted 2 months ago
1 - 2 years
1 - 5 Lacs
Ahmedabad
Work from Office
GCS Medical College Hospital & Research Centre is looking for Executive - Quality to join our dynamic team and embark on a rewarding career journey. Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.
Posted 2 months ago
15 - 22 years
1 - 1 Lacs
Ludhiana
Work from Office
Implement QC Systems Research & Prod innovation, sample development Monitor & review quality test plan, test method & final product quality Investigate/analyze customer complaints Internal quality & machine audits Coordinate with prod, PPC & Mktg Required Candidate profile Assist: various trials Min rework NPD Prepare quality report Implement QMS KPI's Raw materials testing Implement TPM Engagement of QC Investigators and workers in lab Conduct Tech training
Posted 2 months ago
10 - 12 years
12 - 15 Lacs
Tiruppur
Work from Office
Responsible for team of garment technicians (QA)on product quality,sampling& technical aspect.building strong sustainable factory base to execute business.head guide Technical Team in pattern control training using CAD system guide Lab technicians Required Candidate profile experience in buying office in a similar quality manager role with a team supervision experience in apparel.
Posted 2 months ago
2 - 4 years
3 - 4 Lacs
Noida
Work from Office
Seeking a Quality Analyst to test kitchen/home appliances, ensure compliance (UL, CE), identify defects, create test plans, analyze feedback, support audits, and collaborate with R&D and manufacturing for continuous product improvement. Required Candidate profile Bachelor’s in Engineering with 2–4 years’ QA experience in appliances. Knowledge of safety standards, inspection tools, Six Sigma/ISO 9001 a plus. Strong analytical and communication skills.
Posted 2 months ago
years
2 - 2 Lacs
Kolhapur, Nashik, Pune
Work from Office
Urgent Requirement Company: Solar Square Energy Designation: Quality Engineer & Project coordinator Salary : 18k to 20kl Qualification : B-tech (Electrical) Bike is Mandatory Age below30 Experience : Freshers also Eligible Languages: Hindi & English Location : Pune, Nashik & Kolhapur For more details: 7569532107 or WhatsApp
Posted 2 months ago
7 - 12 years
7 - 16 Lacs
Jamnagar
Work from Office
Roles and Responsibilities Conduct quality audits, inspections, and monitoring to ensure compliance with industry standards and company policies. Develop and implement effective quality control processes for solar energy projects. Collaborate with cross-functional teams to identify areas for improvement and implement corrective actions. Ensure supplier quality control through regular audits and monitoring. Analyze data from various sources (e.g., sensors) to monitor project performance and identify trends.
Posted 2 months ago
2 - 7 years
11 - 13 Lacs
Kolkata, Maldives, Mumbai (All Areas)
Work from Office
Quality Assurance Inspection and Testing: Documentation Compliance Collaboration & Support **Min 2 yrs Experience in Elevator **Job Location Maldives Call or WA +919073304030 / 9674678007 www.crosborder.co.in Free Food Accommodation by Company
Posted 2 months ago
6 - 11 years
4 - 6 Lacs
Pimpri-Chinchwad, Pune, Shirur
Work from Office
Role & responsibilities - To Monitor Working of Quality Department Incoming, In process, Outgoing. - To ensure timely completion of new projects for customers - To control process sheets and process changes - To audit working of quality department - To monitor statistical process control - Raw material / product development sample management Verification - Carry out and monitor quality and cost improvement initiatives - Responsible for conformity to product requirements have the authority to stop shipment and stop production to correct quality problems - To ensure the customer requirements are met - Conduct Internal Quality Non- Conformance Review - IATF -16949 audit certification renewal - Secondary supplier status analysis - FMEA, APQP, Incoming Inspection, Internal& External Failure Verification - New product and New development report with management approval - Evaluating NC point & Countermeasure submission to the customer - Maintain the mixing ration history for tracking - Verification. - Existing and new raw material MSDS report – Validation - New raw material supplier 4M changes report reviewed Preferred candidate profile - Customer specification test standard – Validation - DQC will be checked on weekly & monthly - Improve the product quality analysis report verification and implementation. - Zero Rejection - verification of daily production product. - Quality tracking system verification. - Basic Lot Test & Long-term Test Result - Validation. - Incoming RM /Product Improvement status analysis - Inward Inspection report - Validation. - Daily production test - Result validation. - Product Revalidation report – Review - Lot Test report for each product – Review - Existing product improvement result Review - Line problem and customer improvement analysis - Customer Quality audit support. Perks and benefits Yearly Bonus: Twice in a Year (120% on Gross) Travel Facility: Gummidipoondi to Madhavaram Food Allowance: Free of cost twice per day Special Allowances: Benefits for marriage, new born babies & other scenarios. Accommodation: Provide free Accommodation for Bachelors Other Benefits: PF, ESI & Group Medical Insurance.
Posted 2 months ago
2 - 5 years
2 - 3 Lacs
Kolkata
Work from Office
Having Minimum 2 to 5 years of Quality Analyst in BPO. Experience in Call barging & auditing in BPO. Must have good communication in English,Hindi and analytical skills. Track Associate performance. Required Candidate profile 1.Communication Skills 2.Must be from BPO 3.Customer Service 4.Problem-Solving 5.Technical Proficiency 6.Adaptability Perks and benefits Performance Linked Incentive
Posted 2 months ago
1 - 6 years
2 - 4 Lacs
Bharuch, Ankleshwar
Work from Office
Designation - Chemist /Officer / Sr. Officer - QC Company - Leading Chemical Mfg. Company Job Location - Dahej, Bharuch Qualification - B.Sc. / M.Sc. Experience - 1yr. to 6yrs. Total Openings - 5 Nos. share with your friends. Required Candidate profile Analysis of RM, PM, IP, FG prepare approved or rejected test report calibration activity for laboratory instrument like - GC, HPLC, IC, Balance, pH Meter, Ion Analyzer, Karl Fischer Total Openings- 5
Posted 2 months ago
4 - 5 years
1 - 3 Lacs
Vadodara
Work from Office
Qualification : B.Sc Chemistry / Diploma In Packaging Experience : 4 to 5 year Location : Pore Performing Routine inspections and quality test on products. Identify and record any product quality problem. Ensuring that workflows ,processes .
Posted 2 months ago
3 - 7 years
1 - 4 Lacs
Noida
Work from Office
IT tickets (Incidents, Service Requests, Changes, Problems) ,SLA, OLA, ITSM, BMC Remedy, JIRA Service , ITIL Certification ,
Posted 2 months ago
2 - 6 years
2 - 5 Lacs
Kolkata
Work from Office
Innofied (innofied.com), a 100-member Digital Transformation company, is looking for Quality Analyst / Team Leads to join our team in Kolkata. This is for a SaaS product of ours - AllRide Apps (allrideapps.com) Job Details: http://surl.li/mbonp . Required Candidate profile - Must have 1-3 years of experience in Quality Analysis - Must have experience with Manual testing of web apps and mobile app - Planning & coordinating testing activities - Exp in writing test cases . Perks and benefits - Mediclaim - PF - Flexible working hours
Posted 2 months ago
2 - 7 years
2 - 5 Lacs
Bengaluru
Work from Office
Job Title: Quality Analyst Location: Bangalore Working Days: 6 Days a Week ( Sunday week off ) Must Know anyone (1) of these regional language : 1.Hindi 2. Marathi 3.Gujarati 4.Kannada 5.Tamil 6.Malayalam 7.Telugu 8.Bengali Salary: As per the candidates last drawn salary and experience Roles and Responsibilities Conduct quality analysis to identify areas of improvement in call center operations. Perform root cause analysis on customer complaints and feedback to resolve issues promptly. Develop and implement quality improvement initiatives using tools like Pareto charts, Fishbone diagrams, and Control Charts. Collaborate with team members to ensure adherence to quality standards during call monitoring sessions. Provide training and coaching to agents on quality processes and procedures. Desired Candidate Profile 2-7 years of experience in BPO/Call Center industry with a focus on Quality Analysis or related field. Strong understanding of QC tools such as Call Audit, Call Calibration, Feedback, Pareto Analysis, Root Cause Analysis (RCA), Six Sigma Quality Methodologies. Excellent communication skills for effective collaboration with cross-functional teams. Interested candidates are welcomed to apply by sharing your CV at rozy.rozy1@teleperformancedibs.com
Posted 2 months ago
6 - 8 years
11 - 16 Lacs
Navi Mumbai
Work from Office
Long Description • Define productivity metrics and align operating definitions with QC teams. • Simplify and digitize data for reporting QC productivity metrics. • Publish monthly QC productivity metrics reports for all labs. • Identify improvement levers for QC productivity and develop action plans to address them, reporting progress regularly. • Manage projects and track the deployment of new technology in QC. Technical/Functional Skills: • Hands-on experience in operations, with a strong understanding of Lean Manufacturing methodologies. • Proficient in data analysis using Excel/Minitab. • Proven track record of executing high-value projects. Competencies Developing Talent Innovation & Creativity Result Orientation Strategic Agility Process Excellence Customer Centricity Collaboration Stakeholder Management Education Masters in Business Administration Graduation in Biopharmaceutics 6 - 8 Years of Work Experience
Posted 2 months ago
5 - 10 years
8 - 11 Lacs
Chennai
Work from Office
About The Role Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. ? Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to align with the overall strategy of the line of business / business unit Quality control and Customer satisfaction Support the completion of Annual Customer Satisfaction survey by ensuring completion of survey by the account customers, representatives for various projects within the account. Ensure completion of survey and address any queries in a timely manner. Support in conceptualizing the action planning by communicating with clients and interacting with Delivery Managers, vertical delivery heads and service delivery heads Drive the account wise tracking of action planning identified for sustained CSAT in various projects. Drive the Quarterly pulse survey for selected accounts or projects for periodic check-ins. Support the Account Leadership teams for tracking and managing client escalation for closure. Early Warnings and Business partnership Drive the implementation of mechanisms for preventing client escalations / dis-satisfactions by creating an early warning system in DigiQ covering aspects like delivery quality, delivery schedule, resources constraints, financial issues (overloading of effort / over-run potential), productivity, and slippages on milestones. Participate in Monthly and Quarterly Business review along with Business and Account leadership to ensure adherence of defined quality processes, define new life cycle models and ensure gating processes are followed the projects within the accounts. Drive the upskilling of delivery teams on quality management tools, knowledge management and create mechanisms for sharing of best practices. Support the collection of metrics on the performance / health of process and regular publishing of compliance and metrics dashboards. Continuous Improvement Drive a culture of continuous improvement in the assigned accounts to ensure enhance efficiency and productivity of resources Create mechanisms between the projects in the account for sharing knowledge, quality issues, risk mitigation methods within the accounts to drive the continuous improvement Plan and drive year on year improvement goals in various projects by way of process streamlining & improvements and automation, leading to cost savings and / or efficiency Support the collection of metrics to show the improvements- efficiency / productivity improvement. ? Team Management Team Management Clearly define the expectations for the team Assign goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Guide the team members in acquiring relevant knowledge and develop their professional competence Drive geography specific trainings for the quality team, designed basis the statutory norms that apply in different countries Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the tea Track team satisfaction scores and identify initiatives to build engagement within the team ? Deliver No. Performance Parameter Measure 1. Quality Control and Customer satisfaction CSAT Score-BU/Account/Portfolio level Process Compliance/Exceptions Scores Audit Coverage percentage Schedule performance Scores Planned vs actual project effort Resource productivity scores 2. Capability Building New Employee Onboarding New Employee Certifications 3. Continuous Improvement Lean projects implemented per year Productivity improvement of resources Continuous Improvement Processes implemented per year 4. Team Management Team attrition % Employee satisfaction scores 5. Capability Building % trained on domain and location specific skills, % of team trained in necessary leadership skills ? Competencies Client Centricity Execution Excellence Collaborative Working Problem Solving & Decision Making Effective communication Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
- 1 years
3 - 7 Lacs
Gurugram
Work from Office
About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
1 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction ? Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPO’s defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes 2. Conduct analysis, report generation and process compliance in different areas like metrics office, CAG, Process Definition Ensure processes to be followed in Wipro in terms of all quality norms in the areas of project management and highlight potential risks Provide insights and process guidance to the projects as per the need Prepare timely dashboards, reports, insights and share with the central quality and delivery teams to ensure minimum client escalation From time to time highlight any critical escalations where the central quality team’s intervention is required in any BU project team Automate the report generations etc to ensure minimization of non-value added tasks, ensuring maximum utilization of existing platforms and their increased adoption ? Deliver No. Performance Parameter Measure 1. Quality Standards Timely generation of reports, dashboards, insights to the respective team Accuracy of the data Feedback from the project teams on the insights Quality of insights shared with the team ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
1 - 6 years
2 - 6 Lacs
Hyderabad
Work from Office
About The Role Role Purpose As a Quality Assurance Analyst at Wipro Technologies, you will play a crucial role in conducting audits to ensure quality compliance within the account. Your responsibilities will include: Carrying out the detailed assessment of documents that are previously reviewed. Assessing if the reviewer followed business and compliance requirements as per the SOP. Identifying the gap and structuring the feedback. Having limited exposure with clients and/or Wipro management. Receiving moderate level instruction on daily work tasks and detailed instructions on new assignments. Making decisions that impact your own work and may impact the work of others. Being an individual contributor as a part of a team, with a focused scope of work. Having great attention to detail and a results-driven approach. Providing clear and crisp understanding of errors made by reviewers. Requirements: Fresher’s or 6 months experience in any Quality Review process. Good working knowledge of computer i.e., MS-Office (Google Sheets will be an added advantage). Good client management skills with an eye for detailing, proactively identifying gaps in processes and flagging them to internal leadership & client as appropriate. Good interpersonal & people management skills with a good problem-solving approach. Ability to exercise managerial judgment and perform as a mentor. Ability to multitask multiple activities by effective delegation and monitoring. Ability to work well under pressure. Client oriented, flexible, and patient. Excellent English written communication skills. Good organizational skills. Excellent verbal & written communication & presentation skills for experienced candidates. Good analytical skills for MIS, number crunching & reporting to internal & external customers. Demonstrated Customer Service Skills. Rotational shift including Saturday and Sunday working. Complete night shifts. Availability of 2-way cab. 5-day workweek with 2 days off. ? Deliver No.Performance ParameterMeasure1.AuditAdherence to the calendar; audit targets Compliance % as per audit reports – zero misses2.Process ComplianceCase targets – 2 hours/ week logged to be updated with the process ? As a Quality Assurance Analyst at Wipro Technologies, you will need to possess competencies such as Client Centricity, Passion for Results, Execution Excellence, Collaborative Working, Learning Agility, Problem Solving & Decision Making, and Effective Communication. ? Join Wipro Technologies as a Quality Assurance Analyst - L1 in the BPS-Analytics & Insights department. You will be a part of a dynamic team that values your contributions and empowers you to constantly evolve. Reinvent your world and realize your ambitions in a business that welcomes diversity and reinvention. Applications from individuals with disabilities are explicitly welcome. ? Mandatory Skills: QAAS(Advisory Services). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
2 - 5 years
0 Lacs
Jodhpur
Work from Office
Job Description for Quality Manager Overview: As a Quality Manager within our organic products company, you will be responsible for overseeing and implementing quality control procedures throughout the production process. Your role is crucial in ensuring that our organic products meet and exceed industry standards, providing consumers with the highest level of quality and satisfaction. Key Responsibilities: Quality Control Oversight : Develop, implement, and manage quality control systems and procedures and monitor and evaluate the effectiveness of quality assurance programs. Team Leadership : Lead a team of quality control professionals, providing guidance and support and conducting training sessions to enhance the team's skills and knowledge. Regulatory Compliance: Stay informed about industry regulations and standards related to organic products and ensure compliance with local and international quality and safety standards. Product Testing and Analysis : Establish protocols for testing raw materials, in-process samples, and finished products and collaborate with laboratory technicians to analyse and interpret test results. Continuous Improvement : Identify opportunities for process improvement, implement corrective actions and drive continuous improvement initiatives to enhance overall product quality. Quality Reporting : Generate and analyse quality reports to identify trends and areas for improvement and present regular quality performance updates to management. Supplier Quality Management : Collaborate with procurement to evaluate and qualify suppliers based on quality criteria and conduct regular audits of suppliers to ensure adherence to quality standards. Customer Complaint Resolution : Address customer complaints related to product quality, implement corrective actions and implement strategies to minimize customer quality-related concerns. Cross-functional collaboration: Work closely with production, R&D, and other departments to address quality-related issues and provide support during the introduction of new products or processes. Qualifications: Bachelors degree in Quality Management, Food Science, or a related field. Proven experience in quality management, preferably in the organic products industry. In-depth knowledge of quality control procedures, regulations, and best practices. Strong leadership and team management skills. Excellent analytical and problem-solving abilities. Effective communication and interpersonal skills.
Posted 2 months ago
1 - 5 years
1 - 4 Lacs
Ahmedabad
Work from Office
compliance with GMP and quality policie Approve RM/PM vendors and conduct regular quality audit validation, qualification, and batch release. GMP training $ support factory-wide implementation. Manage change control, deviation, and QMS execution.
Posted 2 months ago
5 - 9 years
17 - 19 Lacs
Bengaluru
Work from Office
Characterizing and modeling standard cells for various technologies and foundries. Conducting quality analysis of characterized liberty and Verilog models in terms of timing, power, and functionality. Validating characterization and simulation tool versions including PrimeLib, Hspice, PrimeSim, and Finesim. Providing daily status updates on project progress. Ensuring timely and quality releases of projects. Collaborating with cross-functional teams to enhance design and verification processes. The Impact You Will Have: Enhancing the accuracy and efficiency of standard cell models across various technologies. Improving the quality and reliability of characterized models in terms of timing, power, and functionality. Streamlining validation processes for characterization and simulation tools, ensuring robust tool versions. Contributing to the timely delivery of high-quality releases, meeting project deadlines and standards. Supporting technological innovation through meticulous analysis and validation. Fostering collaboration and knowledge sharing within cross-functional teams for continuous improvement. What You ll Need: 5 Years of experience in Standard Cell Characterization Thorough knowledge of MOSFET and FINFET technologies. Experience with PrimeLib, Hspice, PrimeSim, and Finesim tools. Strong analytical skills for quality analysis of characterized models. Proficiency in characterizing and modeling standard cells for various technologies. Excellent communication skills for providing daily status updates and collaborating with teams. Who You Are: A detail-oriented professional with a strong analytical mindset. A proactive communicator, able to provide clear and concise updates. A collaborative team player, ready to work with cross-functional teams. A dedicated individual committed to delivering high-quality work on time. An innovative thinker, always looking for ways to improve processes and outcomes.
Posted 2 months ago
2 - 4 years
2 - 3 Lacs
Mumbai, Vasai, Palghar
Work from Office
Conduct quality inspections on raw materials, in-process production, and finished products. Develop and implement quality control processes to improve product reliability and performance. Ensure compliance with industry standards Required Candidate profile Diploma / Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related field. Strong understanding of quality standards such as ISO, ASTM, or other relevant regulations. Perks and benefits Pick & Drop Facility from Nallasopara
Posted 2 months ago
1 - 4 years
1 - 4 Lacs
Kolkata
Work from Office
Job Description: We are seeking a highly skilled and experienced QA Executive. In this role, you will collaborate with cross-functional teams to develop and implement quality systems, policies, and procedures. You will conduct regular audits, analyze data, and generate reports to identify areas for improvement. Additionally, you will provide training to employees on quality standards and best practices. Key Responsibilities: 1. Mentor and develop the team. 2. Evaluate calls by way of Live call Barging, Mock calls, Recorded calls, chats and e-mails. 3. To Monitor the Quality performance of employees during the calls & provide feedback 4. To enhance the quality, productivity & presentation of calls 5. To prepare a report after evaluating all employees 6. Assisting in process improvement initiatives 7. Need to take projects 8. Execute and follow up on the Coaching & Action Plans 9. To follow quality processes thoroughly using checklist standards 10. Participate in huddle sessions, and share inputs with Team members related to error trends, process updates, and tech issues. Working in close tandem with Asst. Mgrs and other owners on the process for an excellent team and process performance 11. Coordinate calibration sessions and adherence towards enhancing calibrated process performance. 12. Identify training needs and organize training interventions to meet quality standards. 13. Need to identify the projects & review project improvement teams and results.
Posted 2 months ago
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