Job
Description
Job Purpose: The Publications Operations Lead - Vendor Management and Operations will be responsible for leading vendor management activities across all publications vendors in line with the defined ways of working as per the GSK publications supplier governance framework. This role will also be responsible for leading several other operational aspects of the publications process including but not limited to ensuring appropriate training and compliance with GSK ways of working, leading the operational aspects of training and communication needs of the Publications team, maintenance of TEAMS/SharePoint sites, access management, intranet sites etc. This role will work closely with the Publications Operations Coordinators supporting this area and will be responsible for providing guidance and leadership to the Publications Operations Coordinators to ensure delivery of high-quality outputs as per the expectations of the Publications Leadership Team. Key Responsibilities Work Experience : 8 - 10 Years Skill Set : Vendor Management and Operations will be responsible for leading vendor management activities across all publications vendors in line with the defined ways of working as per the GSK publications supplier governance framework. This role will also be responsible for leading several other operational aspects of the publications process including but not limited to ensuring appropriate training and compliance with GSK ways of working, leading the operational aspects of training and communication needs of the Publications team, maintenance of TEAMS/SharePoint sites, access management, intranet sites etc. Job Description: Vendor Management: Lead the implementation of the publications supplier governance framework across all publications vendors Support the Publications Leadership Team with preparations for the vendor review meetings, ensuring that all expected inputs (including but not limited to Key Performance Indicators [KPI], Publications Quality Survey [PQS], training compliance data, QC of invoicing sheets, etc.) are collated and made available in a timely manner Support the Publications Leadership Team with Third Party Risk Management and Management Monitoring (MM) as needed, ensuring that this information is made available in a timely manner for the vendor review meetings Organize the Agency Connect meetings with the publications vendors with support from the Publications Operations Coordinators designated to this area, set the cadence and plan the agenda by reaching out to Head of Publications Operations, iEnvision SME, Process SME/(s) as needed, maintain action log, follow up with respective POCs on open action items Maintain oversight of vendor onboarding, vendor curricula, vendor access to GSK systems, etc. Operational Support: Maintain oversight of overall operational aspects of the publications process including but not limited to: Access management and maintenance of TEAMS/SharePoint sites (internal GSK TEAMS used by the Publications team, CSI TEAMS, vendor TEAMS sites, etc.) Operational support to some internal processes (for example, External Expert Engagement [EEE] process, etc.) Training and Communication: Maintain oversight of overall operational aspects related to training and communication needs of the Publications teams including but not limited to: Publications e-learning curricula for the internal publications team as well as for vendors Support with coordination with other groups within/outside OCMO such as the MyLearning team to clarify/resolve queries related to training assignment, completion, etc. Publications intranet page: coordination with different stakeholders for updating/maintaining content on the Publications intranet page as needed Provide guidance to/serve as the Publications representative in the OCMO Communications Champions group Stakeholder Collaboration: Maintain open and effective communication channels with stakeholders to facilitate collaboration and address any concerns
