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Proserve Area Delivery Leader

Proserve Area Delivery Leader

Amazon

2 - 5 years

7 - 11 Lacs

gurugram

Posted:1 month ago| Platform:

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Skills Required

cloud computing customer satisfaction itsm workforce planning agile technical leadership presales application development professional services analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lead and grow a team of specialised technical talent across multiple specialty areas e.g., AI/ML, Data and Analytics, Application Development, Security, Infrastructure, Cloud Migration
Own implementation of diverse and multiple (>30 concurrent) customer cloud programs Develop strategic delivery partners to augment and scale specialist delivery capacity and skills Collaborate with local/regional/global AWS teams to solution and implement cloud programs on AWS Implement and enhance mechanisms to improve delivery quality and delivery consultant productivity Own customer feedbacks, corrective actions and learnings replication to increase customer satisfaction

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Proserve Area Delivery Leader