Property Management Analyst (Appfolio)

Job Overview: We are seeking a detail-oriented and experienced Property Management Analyst with 2–5 years of relevant experience and strong proficiency in AppFolio. This role supports the U.S. property management team in overseeing day-to-day operations including tenant communication, lease administration, service request coordination, and vendor management. The ideal candidate will bring excellent customer service skills, a proactive approach to problem-solving, and a deep understanding of property management workflows. Key Responsibilities: ● Communicate professionally with tenants via phone and email. ● Manage lease administration including applications, renewals, terminations, and documentation in AppFolio. ● Handle rent collections, delinquencies, and enforce lease terms. ● Coordinate property maintenance requests and vendor services through AppFolio. ● Conduct property inspections and ensure compliance with health, safety, and housing regulations. ● Support occupancy management, budgeting, and forecasting processes. ● Manage CAM (Common Area Maintenance) reconciliations and expense allocations. ● Handle evictions and ensure legal compliance across jurisdictions. ● Prepare operational reports and maintain up-to-date records in AppFolio. Qualifications: ● Bachelor’s degree in Business Administration, Real Estate, or related field preferred. ● 2–5 years of property management experience, preferably with U.S.-based real estate companies. ● Proven hands-on experience using AppFolio. Familiarity with Yardi or Buildium is a plus. ● Strong understanding of lease administration, tenant relations, rent collection, budgeting, and compliance. ● Exceptional communication skills and customer service orientation. ● Highly organized with the ability to multitask and prioritize effectively in a fast-paced environment. ● Knowledge of legal and regulatory requirements for residential or commercial properties in the U.S. Show more Show less