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4.0 - 8.0 years
0 Lacs
karnataka
On-site
Role Overview: At EY, you will have the opportunity to build a unique career with global support, inclusive culture, and cutting-edge technology to help you become the best version of yourself. Your unique voice and perspective will contribute to making EY even better. Join EY to create an exceptional experience for yourself and contribute to building a better working world for all. Key Responsibilities: - Provide solutions proficiency to analyze and identify gaps, lead solution design, and implement the Rapid Response application to meet business requirements - Lead implementation, configurations, testing, training, knowledge transfer, and documentation activities - Conduct workshops to understand end-to-end business process requirements and propose optimal solutions - Deliver high-quality client solutions exceeding client/EY expectations, on-time, and within budget - Manage client solution delivery, define project approach, motivate project teams, monitor risks, manage stakeholders, and successfully deliver solutions - Identify new business opportunities, build client relations, understand client needs, communicate opportunities to EY leadership, and help develop client opportunities Qualifications Required: - In-depth knowledge of demand planning, forecasting, and exposure to various forecasting techniques - Prior experience in supply chain consulting or operations role with expertise in Kinaxis Rapid Response - Experience in end-to-end demand planning projects with Kinaxis Rapid Response - Strong understanding of functional and technical architecture, data integration skills, and multiple source/target systems - Experience in SCM planning and logistics domain - Working experience with Onsite & Offshore delivery model environment preferred - Ability to collaborate in a team environment, document requirements and processes, with excellent communication skills - Kinaxis Rapid Response Author certification or Contributor certification is an added advantage Additional Details of the Company: EY is dedicated to helping clients ranging from startups to Fortune 500 companies, offering diverse and meaningful projects. The focus is on education, coaching, and personal development, allowing employees to control their own progression. Working at EY provides support, coaching, feedback, opportunities for skill development, career progression, and a flexible work environment. EY aims to build a better working world by creating long-term value for clients, people, and society through trust, data, technology, and diverse teams across the globe.,
Posted 21 hours ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
As a Key Account Manager E-commerce at Godrej Consumer Products Limited, your role will involve managing relationships with leading online retailers and driving business growth. Your responsibilities will include: - Joint Business Planning (JBP): - Act as the main point of contact for commercial discussions, negotiations, and issue resolutions - Build and execute annual business plans with e-commerce partners aligned to revenue and volume goals - Collaborate with platform teams to improve product assortment and visibility - Sales Management & Forecasting: - Monitor and deliver monthly sales targets across value and volume - Ensure accurate forecasting in coordination with internal supply and demand teams - Promotion Planning: - Work with internal teams to plan and execute platform-specific promotions and marketing campaigns - Track and optimize promotion effectiveness to drive ROI - Claims & Reconciliation: - Coordinate with finance to manage claim submissions and resolve discrepancies - Credit & Collections: - Monitor credit terms and ensure timely collections to manage Days Sales Outstanding (DSO) - Maintain hygiene in billing and documentation processes - Stock availability: - Take overall responsibility for fill rate & OSA - Directly own monthly forecast and S&OP process - Oversee billing, invoicing, delivery & returns processes - Ensure claims are validated and paid in a timely manner - Support finance with quarterly quit claim - New customer development: - Source new retailers & sellers - Negotiate ToT, legal agreements; manage initial PoS Qualification & Work Experience: - Post Graduate degree (MBA) with a total experience of 4-5 years in Sales (E-Commerce/ Digital Marketing) - Strong influencing, negotiation & communication skills - Good interpersonal skills to navigate cross-functional teams - Able to work under pressure and meet deadlines - Proactive planning and priority setting skills - Ability to thrive in ambiguity & demonstrates high energy, drive & perseverance - High consumer and customer-centricity Key Interactions: - Reporting to: E-Commerce Head - Internal: Key Account Executives, Shopper Marketing Team, Brand Marketing Team, Commercial Team, Supply Chain Team & Compliance Team - External: Category Heads/Managers/Buyers of Chains, Commercial Team, Supply Chain Team & Compliance Team In addition, Godrej Consumer Products Limited offers various benefits to support your well-being, work-life balance, and professional growth. If you are passionate about driving business growth in the e-commerce sector and have the required qualifications and experience, we look forward to meeting you. Apply now to join our team at Godrej Consumer Products Limited.,
Posted 1 day ago
8.0 - 13.0 years
10 - 20 Lacs
mumbai
Work from Office
We are looking for a mature and dynamic leader with a great acumen for Business Development & Operations Management, to take charge of our company wide B2B Business. The ideal candidate will be responsible for building and scaling the B2B vertical across India. This includes strategic client acquisition, sales growth, credit control, operational efficiency, and full P&L ownership of the vertical. The ideal candidate needs to have deep industry experience, particularly in the car after-sales ecosystem, with strong connections across OEM service networks and a proven track record in driving B2B growth. Role: National Head-B2B Exp: 5+ years || Location: Bhandup, Mumbai CTC: up to 20 LPA Job Responsibility: Segment customers by value and opportunity OEM service centers, shared mobility, garages, used car players, and fleets. Own the complete P&L of the B2B vertical, ensuring profitability and operational efficiency. Drive revenue growth across all product categories (tyres, batteries, alloy wheels). Build long-term relationships with key decision-makers in OEM service centers, fleet operators etc. Liaise with finance/legal teams for credit approvals and dispute resolution Coordinate with supply chain, fulfillment, and customer service teams to deliver an exceptional B2B customer experience Identify new revenue opportunities and provide strategic inputs to product and marketing teams Skills: P&L management and financial acumen with an ownership mindset Strong negotiation, communication, and enterprise sales capability. High integrity in credit and compliance practices Key Attributes: Entrepreneurial mindset with strong ownership. Deep understanding of car after-sales service operations. Excellent people leadership and cross-functional collaboration. Willingness to travel extensively and work in a dynamic, high-growth environment Services Into: Tyres /Batteries /Alloy Wheels/fitted /Accessories
Posted 1 day ago
5.0 - 10.0 years
5 - 9 Lacs
kolkata
Work from Office
Job Purpose To plan and oversee the day-to-day operations and strategic initiatives within the e-commerce segment. This role supports the Department Head E-Commerce by implementing effective strategies to drive online sales, enhance customer experience, and achieve key performance metrics including NSV and EBITDA. Job Context & Major Challenges Job Context: Linen Club, the leading linen brand in India ventured into E-commerce in 2019 through its apparel line. It has been growing its e-com business and has plans to expand the channel further. Job Challenges: To find a profitable growth route by balancing volumes and ASPs. To ensure strong partnerships with platforms for maximum visibility, discount sharing and enhanced performance. To manage outsourced operations and work with a cross functional team for delivery. Key Result Areas 4) Principal Accountabilities Accountability Supporting Actions Driving sales & profitability Net sales targets (Units/Revenue) Desired CBA & EBIDTA delivery Returns % management Working capital management Responsible for secondary sale through the marketplace account assigned and through brand. com Operations Management of cataloguing and listing on ecom platforms Discounting, pricing finalization for event/ BAU Inventory management and stock allocation planning Work with third party aggregator to ensure channel SLAs are adhered Management of end to end brand. com ops and merchandising and associated sales growth Plan day to day(BAU and Event) sales on the marketplaces, work with internal and external stakeholders and get required support to execute the plan in time. Improvements Identifying the best ecommerce practices for the category and implement for the brand to improve sales and to reduce returns. Relationship Management Responsible for building business relationship with Brand Manager/KAM of the marketplaces and be part of their quarterly plan, AOP and Event Calendar/Visibility. Channel partner mgt To interface on all areas like pricing, discounting, events, visibility etc Onboard new relevant channels as needed Oversee annual planning, JBP and ongoing relationship management with key channel partners such as Amazon, Myntra, Flipkart, Ajio, Nykaa, TatacliQ etc. Renegotiate commercials/ waivers and evaluate new business models like Omni as business scales Analytics Analyse sales data and plan sell through Brand. com consumer journey understanding and enhancing the site Promotion planning and execution in coordination with marketing Ensure Effective Promotions Coordinate with marketing to ensure optimum visibility of brand and products on various channels Co-build and effectively implement a visibility plan for brand. com Handle Linen Club s D2C Website Ensure val/vol delivery of brand. com as per projections Develop next phases of brand. com and handle its customization Ensure Right Product/Price Mix Develop the product price grid basis competitive benchmarking and channel discussions Ensure development in coordination with design team Plan and coordinate on time drops with sourcing team 3 rd part management Develop the product price grid basis competitive benchmarking and channel discussions Ensure development in coordination with design team Plan and coordinate on time drops with sourcing team
Posted 1 day ago
2.0 - 5.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Trade Promotions Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by delivering high-quality applications that enhance operational efficiency and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Trade Promotions Management.- Strong analytical skills to assess business requirements and translate them into technical specifications.- Experience in application development methodologies and best practices.- Ability to work collaboratively in a team environment and manage multiple priorities.- Familiarity with software development tools and technologies relevant to application development. Additional Information:- The candidate should have minimum 7.5 years of experience in Trade Promotions Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
1.0 - 6.0 years
2 - 3 Lacs
jaipur
Work from Office
Achieves monthly sales target ( Priority) Driving Primary sales for the products in the assigned chains, handling commercials, negotiating on Terms of trade (TOT), visibility closures, promotion planning
Posted 5 days ago
3.0 - 5.0 years
2 - 3 Lacs
kanpur
Work from Office
We require experienced senior marketing executive for Rama Hospital at Mandhana Kanpur. An Ideal candidate will be responsible for developing and executing pharmacy sales,. Should have worked in any good hospital in referral marketing mode. Interested candidate may apply through whatsapp also at 7275254108 with CV, curent salary, expected salary and notice period. E.Mail id for sending CV arshadhasan.hr@ramahospital.com
Posted 5 days ago
5.0 - 10.0 years
7 - 10 Lacs
bengaluru
Work from Office
Job Title: Regional Growth Lead Bangalore/ South Territory Location: Bangalore, India Reporting To: Country Head India Operations Key Responsibilities Drive market entry strategy and growth roadmap for India operations. Recruit go getter sales team as business scales. Build relationships with Veterinarian, KOLs (Key Opinion Leaders), Distributors. & Pet owners associations. Work closely with global leadership to adapt product portfolio to local market needs. Monitor competitive landscape, regulatory developments, and customer insights. Deliver business growth targets through innovative go-to-market strategies Key Requirements Startup mindset: Ownership, Agility and execution focus Bachelors degree with 5-8 years in Veterinary Science, Animal Husbandry, Pharmacy or Life Sciences (MBA preferred). Proven ability to launch and scale new products/territories. Strong network with veterinary practitioners, distributors, and institutions in South India. Excellent communication, negotiation and presentation skills. Willingness to travel extensively within the territory.
Posted 6 days ago
0.0 - 2.0 years
2 - 3 Lacs
malappuram, palakkad, thrissur
Work from Office
We are looking for enthusiastic Product Specialists to promote and support Elle TENS Maternity Devices in hospitals, maternity clinics, and with healthcare professionals. This role is ideal for fresh graduates who are interested in building a career in the healthcare and medical device industry. Key Responsibilities * Promote Elle TENS maternity devices across hospitals, gynecology departments, and maternity clinics. * Conduct product demonstrations and educate doctors, nurses, and expectant mothers on device usage. * Build strong relationships with healthcare professionals for consistent business growth. * Assist the sales team in achieving targets by providing product knowledge and support. * Ensure timely follow-up and after-sales support. Experience *Freshers welcome no prior experience required. Qualification *Any Graduate(Science, Commerce, Arts, or related fields). *Key Skills * Strong communication and presentation skills. * Customer-friendly and enthusiastic to learn. * Interest in healthcare and maternity care devices. * Willingness to travel across assigned areas.
Posted 6 days ago
4.0 - 9.0 years
35 - 37 Lacs
noida, pune, bengaluru
Work from Office
4+ years of experience in supply chain consulting or operations role with proven experience in Kinaxis Rapid Response Prior Implementation experience of end-to-end demand planning projects using the tool Kinaxis Rapid Response Functional: In-depth knowledge of demand planning and forecasting and exposure to various forecasting techniques and the concepts like promotion planning, consensus demand planningTechnical: Workbook development Table based, composite, data modification, Alerts Monitoring, Hierarchies & Filters, Scenario hierarchy setup, Control Table Configuration, Planning Engine Knowledge, Data Model modification including custom fields and custom tablesKnowledge of integrating Kinaxis with host ERP systems through Data Warehouses for both Inbound and Outbound Interfaces, workflows, query development, preparation of detailed functional specifications for enhancements, layouts and reports etc" Location - Bangalore, ,Pune, Noida, Gurgaon
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity EY GDS is a global major in value-added Digital Supply Chain services for its clients. As part of this rapidly growing business segment, you will play a critical role in developing solutions, implementations, and performance improvement of Kinaxis Rapid Response. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering. Your key responsibilities - Provide solutions proficiency to analyze and identify gaps, lead the solution design, and implement the Rapid Response application to meet business requirements. - Lead implementation, configurations, testing, training, knowledge transfer, and documentation activities. - Conduct workshops to understand end-to-end business process requirements and propose the best possible solution. - Deliver high-quality client solutions that meet and exceed client/EY expectations, delivered on-time and on-budget. - Manage client solution delivery, including defining project approach, motivating project teams, monitoring, managing project risks, managing client and EY key stakeholders, and successfully delivering client solutions. - Identify new business opportunities, build strong client relations, understand client needs and EY solution offerings, communicate client opportunities to EY leadership, and help develop client opportunities. Skills and attributes for success - Gather Business requirements/lead design discussions with customer & business teams. - Work on Proposal and RFPs. - Analyze business requirements and Perform Fit-Gap Analysis. - Develop detailed solution design based on business requirements. - Strong expertise in detailed configuration and testing of Kinaxis Rapid Response planning tool. - Assist customer/business teams during UAT phase. - Prepare and Review project documentations. To qualify for the role, you must have - Functional: In-depth knowledge of demand planning and forecasting, exposure to various forecasting techniques, and concepts like promotion planning, consensus demand planning. - Technical: Workbook development, Table-based, composite, data modification, Alerts Monitoring, Hierarchies & Filters, Scenario hierarchy setup, Control Table Configuration, Planning Engine Knowledge, Data Model modification including custom fields and custom tables. - Knowledge of integrating Kinaxis with host ERP systems through Data Warehouses for both Inbound and Outbound Interfaces, workflows, query development, preparation of detailed functional specifications for enhancements, layouts, and reports, etc. - 4 to 7 years of experience in supply chain consulting or operations role with proven experience in Kinaxis Rapid Response. - Prior Implementation experience of end-to-end demand planning projects using the tool Kinaxis Rapid Response. - Good understanding of functional and technical architecture to support working on data integration skills with multiple source and target systems. Ideally, you'll also have - Overall, 4 to 7 years of experience as SCM planner and responsibilities delivering projects in Supply Chain Management, Planning & Logistics domain. - Working experience with Onsite & Offshore delivery model environment is preferred. - Engaging with business partners and IT to understand requirements from various parts of an organization to drive the design, programming execution, and UAT for future state capabilities within the platform. - Working in a fast-paced and dynamic environment while managing multiple projects and strict deadlines. - Good understanding of outsourcing and offshoring, building win/win strategies and contracts with suppliers. What we look for - Consulting experience, including assessments and implementations. - Functional and technical Experience SCM Planning. - Documenting requirements and processes (e.g., Process flows). - Working collaboratively in a team environment. - Excellent oral and written communication skills. - Kinaxis Rapid Response Author certification or Contributor certification will be an added advantage. What working at EY offers At EY, we're dedicated to helping our clients, from startups to Fortune 500 companies, and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: - Support, coaching, and feedback from some of the most engaging colleagues around. - Opportunities to develop new skills and progress your career. - The freedom and flexibility to handle your role in a way that's right for you. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,
Posted 1 week ago
2.0 - 5.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have skills : Trade Promotions Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by delivering high-quality applications that enhance operational efficiency and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Trade Promotions Management.- Strong analytical skills to assess business requirements and translate them into technical specifications.- Experience with application development frameworks and methodologies.- Ability to work collaboratively in a team environment and communicate effectively with stakeholders.- Familiarity with database management and data integration techniques. Additional Information:- The candidate should have minimum 5 years of experience in Trade Promotions Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
4.0 - 6.0 years
4 - 6 Lacs
vijayawada, indore, mumbai (all areas)
Work from Office
1. Achieve sales targets. 2. Manage and grow the customer and distribution network in the assigned territory. 3. Technical Support: Providing technical product training to the distribution network and customers. (Technical training will be provided upon induction). 4. Generate new sales leads through market visits and the distribution network. 5. To track and review the sales progress on daily, weekly, monthly and quarterly reviews. 6. Reporting: Preparing daily sales visit reports by collecting, analyzing and summarizing sales information. 7. To provide market updates including trends, competition activities, customer needs and order losses. 8. Must monitor and coordinate end to end sales processes. 9. Preferred Education: UG: B.Tech/B.E. in Any Specialization
Posted 1 week ago
1.0 - 4.0 years
0 - 1 Lacs
hyderabad, pune, mumbai (all areas)
Work from Office
Key Responsibilities Interact with brands, agencies, and retailers to promote mall spaces. Sell promotional space, branding space, and event opportunities . Manage strategic tie-ups and partnerships for business growth. Prepare weekly & monthly revenue reports and departmental review reports. Handle budgeting and planning strategies to achieve sales targets. Coordinate with internal departments for smooth execution. Identify, engage, and build strong client relationships. Generate leads via networking, referrals, and direct outreach . Understand client requirements and provide customized solutions . Maintain accurate records of sales activities and client interactions .
Posted 2 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
gurugram
Work from Office
About The Role Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
gurugram
Work from Office
About The Role Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
gurugram
Work from Office
About The Role Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
0.0 - 1.0 years
3 - 7 Lacs
gurugram
Work from Office
About The Role Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
0.0 - 1.0 years
3 - 7 Lacs
gurugram
Work from Office
About The Role Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
4.0 - 9.0 years
5 - 6 Lacs
jaipur, karnal, punjab
Work from Office
Develop market & distribution network for Cattle Feed, appoint distributors, hire & train teams, set & achieve sales targets, expand customer base, track competitors, ensure strategy implementation & drive brand awareness through promotions.
Posted 2 weeks ago
2.0 - 7.0 years
1 - 4 Lacs
hyderabad
Work from Office
Enhancing the user experience on the web We have an opening for Full Time Marketing executive who is energetic and passionate about the work on hand and having good communication skills. Keeping up to date with market trend and competitor activity. Promotion & Assortment planning for the sellers keeping trends and seasonality in mind. Formulate monetization plans for the sellers for better promotion planning and visibility. Being a point of contact to priority customers and resolving any issues that they have. Collecting and communicating customer requirements to all necessary departments. Communication to team and management on project development, timelines, and results. ]
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
jaipur
Work from Office
Manage Aza, Pernia, Nykaa & Shopify accounts; handle Instagram content & engagement; create/edit reels & stories; monitor orders, listings & customers; collaborate on campaigns & brand growth. Required Candidate profile - Freshers are welcome (eagerness to learn) - Good command over English and strong communication skills - Knowledge of Instagram trends & passion for social media - Organized, creative, and proactive
Posted 2 weeks ago
2.0 - 4.0 years
2 - 4 Lacs
chennai
Work from Office
Desired Candidate Profile 2-4 years of experience in Sales Promotion or related field. Strong understanding of Sales Planning, Promotion Planning, and Sales Promotion principles. Excellent communication skills with ability to work effectively with internal stakeholders. Promote the Milkbasket app by visiting apartments & villas, engaging with residents, and getting them to subscribe. Includes banner branding and field activities.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
gurugram
Work from Office
Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
0.0 - 1.0 years
3 - 7 Lacs
gurugram
Work from Office
Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
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