Project Manager

Project Manager

Noida

About Zeapl.ai (www.zeapl.com)

Zeapl.ai is a Ministry of Electronics and Information Technology supported fast-growing enterprise SaaS startup, working with Fortune-500 companies. Our platform enables enterprises to drive 2-4x higher engagement of users on large scale campaigns. Marketing teams (for customer engagement), Sales & Distribution teams (for sales Team & channel engagement) and Customer Service teams (for driving CSAT / NPS) love what Zeapl has delivered for them.

With offices in Noida, Pune and a development center in Indore (India), Zeapl is hiring for its next phase of growth.

The Role

Lead end-to-end deployment of AI chatbot solutions for enterprise clients. Own timelines, optimize processes, and ensure seamless adoption—directly impacting client success. 

What You’ll Do:

• Manage implementations (kickoff to go-live), ensuring 100% on-time delivery. 
• Drive client satisfaction (99%+ CSAT) with SLA-backed issue resolution. 
• Cut deployment cycles by

  25% QoQ

  through process innovation. 
• Mitigate risks—zero surprise escalations, 100% pre-mortem plans. 

You Should Have:

• 4+ years in SaaS implementation

  (chatbot/AI experience preferred). 
• Agile/Jira expertise, technical fluency (APIs, cloud infra). 
• Strong client-facing & cross-functional leadership skills.
• Excellent written and verbal communication skills.
• Experience in managing IT, consulting, or SaaS projects.
• Bachelor's degree in IT, Computer Science or equivalent work experience.

What To Expect

A challenging position with lots of room for growth and support for personal and professional development

with a great opportunity to work with a cross-functional team along with

• Opportunity to work in a Product company in a vertical B2B niche SaaS
• A transparent work culture that promotes individuals with fresh ideas
• Fun events, curated workshops, learning sessions, awards & recognitions etc