Project Manager

· To coordinate and keep control on the implementation of all projects

· Handling Project Scope/milestones for implementation and Billing

· Visiting Clients to Ensuring Client Success and Gathering Feedback

· Closing the project as per the agreed time line including the deliverables.

· Collecting Data from the Sales Team and controlling the project scope

· Controlling the budget during implementation and managing Budget Variance

· Coordinating Weekly Reporting meetings and updating project status to management

· Analysing Risk Assessment processes/issues in projects

· Collecting Schedules and Plan Of Action from the team on a weekly basis

· Effectively utilizing available Resources for maximum utilization

· Improving Processes and Defining Methodologies for Process Improvement

· Understanding the project scope, schedule, deliverables; and working closely with internal stakeholders to cognise their needs and expectations.

· End to end project management – project initiation, planning, execution, control, and closure

· Escalating project issues to the senior management and the relevant resources when needed.

· Contributing to the delivery of all aspects of the project and services: controlling and reporting on project activities, systems.

· Driving accountability and continual service improvements - reviewing support practices, performing trend analysis on key operational metrics, ensuring a high focus on end-to-end project delivery.

· Reporting, analysing, and resolving issues related to the implementation, stakeholders, and project operations that may impact service quality; ensuring that stakeholders’ questions and problems are resolved properly and quickly.

· Improving support experience for quality results by studying, evaluating, and redesigning processes, establishing and communicating service metrics, monitoring and analysing results, and implementing changes.

· Implementing process optimisation, improvements, and modernisation initiatives where appropriate.

· Identifying process inefficiencies and compliance issues, and implementing strategic solutions.

Job Type: Full-time

Work Location: In person

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+91 9206960417