Project Manager

Job Description

Job Description for Project Delivery Manager: · Managing Implementation Projects · Handling Project Scope and Billing · Visiting Clients to Ensuring Client Success and Gathering Feedback · Collecting Data from the Sales Team and controlling the project scope · Controlling the budget during implementation and managing Budget Variance · Coordinating Weekly Reporting meetings and updating project status to management · Analysing Risk Assessment processes in projects · Collecting Schedules from the team on a weekly basis · Effectively utilizing available Resources · Improving Processes and Defining Methodologies for Process Improvement · Understanding the project scope, schedule, deliverables; and working closely with internal stakeholders to cognise their needs and expectations. · End to end project management – project initiation, planning, execution, control, and closure · Escalating project issues to the senior management when needed. · Contributing to the delivery of all aspects of the project and services: controlling and reporting on project activities, systems. · Driving accountability and continual service improvements - reviewing support practices, performing trend analysis on key operational metrics, ensuring a high focus on end-to-end project delivery. · Reporting, analysing, and resolving issues related to the implementation, stakeholders, and project operations that may impact service quality; ensuring that stakeholders’ questions and problems are resolved properly and quickly. · Improving support experience for quality results by studying, evaluating, and redesigning processes, establishing and communicating service metrics, monitoring and analysing results, and implementing changes. · Implementing process optimisation, improvements, and modernisation initiatives where appropriate. · Identifying process inefficiencies and compliance issues, and implementing strategic solutions. Job Type: Full-time Pay: ₹500,000.00 - ₹600,000.00 per year Schedule: Day shift Work Location: In person Speak with the employer +91 9206960417