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Project Manager I - Enterprise Release Manager

Project Manager I - Enterprise Release Manager

UST

9 - 12 years

5 Lacs

thiruvananthapuram

Posted:2 days ago| Platform:

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Skills Required

continuous integration cd execution release management project management enterprise change ci/cd change request monitoring azure devops coordination production operations servicenow stakeholder management leadership jenkins gitlab communication skills jira itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Enterprise Release Manager (Production Releases)

Core Responsibilities

Lead and manage the
release management lifecycle
, including intake processes through tools such as
Jira
and
ServiceNow
.
Oversee
release intake, conflict resolution, change deconfliction
, and the creation of
release packages
to prevent production outages.
Maintain a clear and auditable record of release approvals, artifacts, and timelines.
Serve as the
central coordination point
between development, QA, infrastructure, and operations teams to ensure release readiness and smooth deployments.
Continuously evaluate and improve release processes to enhance efficiency, quality, and control.

Release Execution

Coordinate closely with
application teams
to ensure deployment packages, rollback plans, and validation steps are prepared and approved before release execution.
Lead
release bridge calls
during deployment events, managing activities, monitoring progress, tracking timelines, and driving issue triage in real time.
Ensure deployment events follow pre-approved plans, with minimal business impact and strong incident preparedness.
Partner with
DevOps and support teams
to ensure CI/CD processes are followed and aligned with enterprise release governance.

CAB Coordination

Represent the release management function during
daily CAB (Change Advisory Board) meetings
, presenting release packages and addressing queries.
Ensure that all Change Requests (CRs) are properly documented, risk-assessed, and scheduled for appropriate release windows.
While the team does not have final approval authority, ensure
CAB alignment and readiness
for all production deployments.

Release Cadence

Manage a
dynamic release schedule
, supporting multiple enterprise-level releases per month (e.g., three or more major releases).
Work closely with business and marketing teams to align releases with
strategic initiatives and time-sensitive campaigns
.
Maintain strong communication and planning discipline to manage overlapping releases and minimize deployment risk.

Work Schedule & Coordination Model

Coordinate between
onshore and offshore resources
to ensure 24/7 coverage during release events.
Offshore team members typically work during
deployment windows (midnight Central Time)
to support execution. 3 or 4 major releases in a month.
Onshore resources lead
post-deployment triage and coordination activities
during business hours.
Ensure pre-deployment activities, validations, and stakeholder communications are completed within standard working hours.

Qualifications

Required:

Bachelor's degree in Computer Science, Information Technology, or related field.
8+ years of IT experience, with at least 4+ years in
release management
or
production operations
in an enterprise-scale environment.
Hands-on experience with
Jira, ServiceNow, and CI/CD tools
(e.g., Jenkins, GitLab, Azure DevOps).
Strong understanding of
change and incident management processes
(ITIL framework).
Excellent
communication, stakeholder management, and coordination skills
.
Ability to manage
multiple concurrent releases
in a complex, high-availability production environment.

Required Skills

Release Management,Production Management,release intake

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