Posted:3 weeks ago|
Platform:
On-site
Full Time
• Track project workflow, and control all phases of the project to ensure its outcome meets expectations
• Documenting each step of the process, and optimizing it
• Develops detailed project plans, schedules, and workflows, ensuring they meet client specifications
• Mentor operations team members to drive efficiency and innovation; provide guidance on production solutions
• Providing technical expertise and guidance to the Operations team, resolving technical challenges, optimizing existing localization processes
• Understand and execute client and project requirements
• Executes quality assurance processes to ensure translation quality
• Manages all project assets and deliverables
• Proactively assessing project risks through prioritization, bug management, and any other means necessary
• Supports team members and cross trains with other team members as necessary
• Use project management software to maximize production and quality, as well as cost management
• Review client and third-party feedback and assess the impact on completed and future projects
• Log relevant complaints related to vendor, translation quality, and/or formatting
• Develop full mastery of the BIG tooling and technology environment
• Work closely with leadership to capture business requirements
• Strong analytical, troubleshooting, problem-solving, decision-making abilities, and creative thinking to readily offer solutions
• Organized and skilled multitasker who possesses the ability to prioritize and work independently with minimal supervision
• Excellent oral and written communication skills
• Detail-oriented
• Proficient in technology
• 5+ years project management experience
• Microsoft Office (Outlook, Excel, Word, Adobe, PowerPoint
BIG Language Solutions
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