Project Control Coordinator

Project Coordinator Electronic Archiving

Location:

Basic Function:

Principal Responsibilities and Duties:

• Manage multiple electronic archiving projects from initial requestthrough post-Production testing
• For each electronic archiving request:
• Serve as the primary contactfor all cross-functional team members
• Manage and track to standardized procedures for each electronic archivingproduct (i.e. Electronic Records Archive, IBM Content Manage On Demand, Archive360)
• Coordinate and facilitate cross-functional meetings
• Document and track issuesand facilitate resolutions
• Submit ticketsas outlined in procedure documents
• Collaborate with Information Management, Information Technology System Owners (ITSO),and production operations teams to prioritize and resolve any issues associated with electronic archiving projects
• Provide overviews of the differentarchiving processes and the requirements for each, to system owners, business owners, or other inquiries
• Field questions from system owners and directthem to the appropriate groups
• Participate in end-userfunctional testing of software productsand tools, as needed

Minimum Requirements: (Knowledge, skills,and abilities to qualify for position)

• Very strong technical and analytical skills to drive projects forward and resolve issues
• Excellent communication, interpersonal and client services skills at all organizational levels
• Detail-oriented
• Minimum 4-5 years’ experience in technology
• College degree preferred
• Knowledge of Software Development Lifecycle processes
• Knowledge of information and archiving lifecycle phases
• Self-motivated and strong team player
• Ability to multi-task responsibilities while cognizant of deadlines
• Demonstrate intermediate Microsoft skills particularly Excel, Word,and Visio
• Familiar with ServiceNow and Agile platforms

Relationships:

Maintains working partnerships with: Information Management (IM), Enterprise Infrastructure (EI), Compliance, and Information Technology System Owners (ITSO), as well as other Records Management team members.