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Program/Project Management Representativ

Program/Project Management Representativ

Accenture

2 - 4 years

6 - 10 Lacs

bengaluru

Posted:4 hours ago| Platform:

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Skills Required

project management time management skills coordinator logistics management administration time management customer service logistics hr database management technical training training delivery business operations reporting tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Program/Project Management Representativ

Project Role Description :Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
Must have skills :Learning Delivery Instruction

Good to have skills :Learning Content Development, Customer Service Operations
Minimum 0-2 year(s) of experience is required

Educational Qualification :15 years full time education
Job Summary:Candidature invited for organization's Business Operations Enablement, Global Training team.Global Training Team operates and delivers training services Accenture's global workforce. The Training Associate will be responsible for Training delivery administration, logistics management and training coordination.S/He must have good communication language skills – spoken and written.Key Responsibilities:

Assist in training delivery,

End to end logistics management

Coordination

Various training and training cycle derived tasksRelationships:Reports to:Training specialist / Global Training LeadExternal relationships:Contractors, vendors, agencies as needed; Interface with teams across Accenture.
Qualifications:Education:Graduation in any stream.Work Experience:Minimum of 1 year. Preferred technical training coordination experience or any training experience as:administrator, training analyst/coordinator, data and reporting analysts, HR developmentKnowledge and Skill RequirementsMust Have1.Exposure to managed service model in the training process including all aspects like managing the process, implementation, customer interface in the IT technology training.2.Training nomination and database management documentation tracking and reporting3.Knowledge on MS Office products, specifically MS-Excel and reporting tools (use of Vloopkup, pivot tables etc.).Knowledge of Share point 4.Strong verbal and written communication skill5.Good Interpersonal, co-ordination skills, multi-tasking, time-management skills and customer service skills.Good to Have:1.Exposure to designing trainings portals, newsletters and related communications.2.Understanding of cultural sensitivities across geographical locations3.Experience in working in virtual and global teams 4.Knowledge on ITIL and Project management frameworks Exposure to quality standards (like ISO20K, ISO27001),5.Ability to work independently and as a team member Qualification 15 years full time education

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Program/Project Management Representativ