Program/Project Management Representativ

 About The Role  

Project Role :Program/Project Management Representativ

Project Role Description :Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
Must have skills :Program Project Management, Customer Interaction Management, Program Control Services, Business Requirements Analysis

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. A typical day involves leveraging standard tools, methodologies, and processes to ensure the effective delivery, monitoring, and control of service level agreements, while collaborating with various stakeholders to align project goals with organizational objectives. You will engage in strategic planning, facilitate communication among team members, and ensure that all project milestones are met efficiently and effectively, contributing to the overall success of the organization.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Facilitate project meetings to ensure alignment and progress towards objectives.

Develop and maintain project documentation to ensure transparency and accountability.

Customer Relationship Management

Client Lifecycle & Success Management

Strategic Operations & People Management

Project Implementation & Process Improvement

Training, Quality & Escalation Management

MIS & Performance Reporting

Call Centre Operations & Vendor Handling
Professional & Technical Skills:

Must To Have Skills:

Proficiency in Program Project Management, Customer Interaction Management, Business Requirements Analysis, Program Control Services.

Strong understanding of project lifecycle management and methodologies.

Experience in stakeholder management and communication strategies.

Ability to analyze business requirements and translate them into actionable project plans.

Proficient in using project management software and tools for tracking progress and reporting.

Analytical Skills

Problem Solving and Decision Making

Presentation Skills

Strong Verbal & Written Communication
Additional Information:

The candidate should have minimum 5 years of experience in Program Project Management.

This position is based at our Pune office.

A 15 years full time education is required.
 Qualification 15 years full time education