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Job Posting Title: Programme Director What does a successful Programme Director do at Fiserv ? As a Successful Programme Director , you will be responsible for overseeing and coordinating complex projects and initiatives that require a deep understanding of technology process and Merchant Acquiring. You will be part of Global Business Solutions Group in the Acquiring Space, driving programmes for some of the largest banks, financial institutions, and other services in the country, launching new services and managing development and implementation of banking and financial solutions. Being a part of Technology, you will contribute towards building a strong program pipeline in compliance with local regulatory requirements, while collaborating with cross-functional teams ensuring alignment of program objectives and goals. What will you do: Programme Leadership: Develop comprehensive programme plans. objectives and deliverables, ensuring alignment with the overall business strategy. Oversee Programme budgets, resource allocation, ensuring adherence to compliance and project plans. Stakeholder Management: Collaborate closely with cross-functional teams, including Business and Portfolio Management, Operations and other relevant departments to define programme requirements, priorities and come up with End to End Program and Project plan. Foster Strong relationship with key stakeholders, including senior executives, business leaders and external vendors ensuring effective communication and alignment of programme objectives. Provide regular updates and reports on program status, financial performance, risks and mitigation strategies to stakeholders at all levels. Program Execution Lead end-to-end program lifecycle, from initiation to closure, ensure effective project planning, execution and monitoring. Coordinate with BA, DEV and BAU teams to track the project to closure. Identify and manage risks and issues that may impact program timelines, financials, or deliverables. Monitor program progress and performance against established metrics, making necessary adjustments to ensure successful outcomes. What will you need to know: Proven experience of 15+ years as a Program Manager/Director or similar role within the Financial Services industry. Strong knowledge of technology platforms, operations process and Project Management principles within a technology driven environment. Demonstrated ability to manage large-scale, complex programs with multi-disciplinary teams. Excellent leadership and communication skills with the ability to influence and collaborate with stakeholders at all levels. Strong analytical and problem-solving skills with a focus on driving results and achieving program objectives Bachelor’s degree in a relevant field is required, and advanced degree is a plus. Team leadership, collaboration, and decisiveness. What would be great to have: Project management certifications (PMP / PRINCE2/ CSM) are preferred. Show more Show less
