Program Specialist

Program Specialist

If you are passionate about cutting-edge technology, enjoy solving complex problems, and thrive in fast-paced environments, this role is for you.

Multiple Locations:

Key Responsibilities:

• Policy & Workflow Management:

  Define, document, and update technical policies and workflows to ensure the highest software quality standards.

• Quality Control:

  Perform rigorous quality control checks and provide technical support to identify and resolve issues, including the analysis of driving event bugs.

• Data Analysis & Improvement:

  Analyze program data to identify trends, recommend process improvements, and enhance operational efficiency.

• Automation & Innovation:

  Actively contribute to initiatives focused on automation and the implementation of machine learning-based solutions to enhance program effectiveness.

• Stakeholder Collaboration:

  Work closely with internal and external stakeholders to ensure alignment and provide clear, concise communication regarding program status and quality metrics.

Qualifications:

Required:

• A bachelor's degree in a relevant field OR 4+ years of equivalent practical experience in AV Software Quality, Technical Operations, or a related field.
• Demonstrated experience in technical operations, workflow design, or vendor management.
• Familiarity with the autonomous vehicle domain and a foundational understanding of common software bugs and driving events.
• Ability to quickly learn and adapt to proprietary software and tools.

Preferred:

• Basic proficiency in

  SQL

  and data analysis.
• Experience working in a fast-paced, dynamic technology environment.

Ideal Candidate Profile:

We are looking for an individual who is:

• Analytical:

  Possesses strong problem-solving skills and a data-driven mindset.

• Proactive & Adaptable:

  Takes initiative and can thrive in a constantly evolving environment.

• Detail-Oriented:

  Demonstrates a high level of accuracy and precision in their work.

• Collaborative:

  A strong team player with excellent communication and stakeholder management skills.

• Calm Under Pressure:

  Maintains composure and focus when faced with challenges.