Job Summary
This job oversees multiple engineering operational projects, ensuring alignment with organizational goals and objectives. This role involves coordinating engineering, technical, and procurement activities across various teams and managing program-level risks and issues.
End to End program management and launch management to deliver product to market Good understanding of Program Delivery lifecycle (PDLC) Strong dependency management management within the team and with x-platform teams Plan and conduct steercos to effectively share portfolio updates and flag issues with leadership to receive support Strong leadership principles skills - Work Customer Back, Win Together and good collaboration with stakeholders
Job Description
Essential Responsibilities
- Scope The project & program responsibilities are focused on the delivery of a product or computer-based system from design to release for customers.
- Develop and manage program plans, including timelines, milestones, deliverables, and procurement activities.
- Coordinate activities across multiple projects to ensure alignment with program objectives.
- Monitor program performance and implement corrective actions as needed.
- Communicate program status to stakeholders and executive leadership.
- Manage program budgets and financials.
- Facilitate cross-functional collaboration and resolve conflicts.
- Ensure adherence to engineering standards and best practices.
Expected Qualifications
- 5+ years relevant experience and a Bachelor s degree OR Any equivalent combination of education and experience.
- Proven track record of managing complex programs within an engineering environment.
Additional Responsibilities & Preferred Qualifications
As a program manager, you manage end to end programs and bring overall visibility into program delivery ensuring governance structures and timely execution. You will lead periodical business reviews and program steering committees; work with core team to share progress on OKRs. You align the needs and timelines of portfolios by driving program planning, execution, governance (steering committee, business reviews) and go-to market to manage programs deliverables, dependencies, risks & issues. You facilitate data driven decision making by tracking, measuring, and visualizing key metrics across the org, and by coordinating all activities from goal setting to launch. You bring process and execution best practices, resolving complex roadblocks and / or dependencies.
In your day-to-day role you will be responsible for
- Lead program planning for large complex programs (business enablement or regulatory or compliance)
- Organize and lead planning activities resulting in the creation of a release/program roadmap. Ensure all teams align with enterprise planning expectations.
- Define launch strategy for new product capabilities including geographic scope and rollouts, detailed timing, ramp and analytics plan.
- Proactively manage across stakeholder groups to establish interdependencies, identify risks and resource constraints, and eliminate significant roadblocks in a timely fashion.
- Exercise smart decision-making and effectively collaborate with other leaders and stakeholders to address key issues and roadblocks aggressively and in a timely fashion.
- Ensure measurable KPIs are developed for the program, and that they align to the overall KPIs for the product.
- Design and manage pilots and beta testing.
- Create and manage clear Gating Criteria with business partners for Go/No-go decisions.
- Work with product and engineering leaders to define program OKRs and have consistent way to manage and report.
- Ensure regular, active communication with adjacent programs and external stakeholders, including international regions.
- Identify program impediments and addresses including proper escalation to individuals/groups as needed.
- Lead program retrospectives and commitment to improvement on a regular cadence
- Advocate and manage program implementation according to PayPal s product lifecycle management.
- Maintain awareness of the cross product/program synergies and actively communicate opportunities to simplify or better align work across teams.
- Lead effective program governance and stakeholder management, ensuring adequate understanding of timelines, resource needs, risks, contentions, and dependencies.
- Assess the current methodology, identify/rationalize gaps vs. best practices, and continuously improve the process to support our aggressive deployment schedule.
What do you need to bring
Professional experience requirements
- Overall 14 years of experience and 5+ years into program management.
- Relevant experience organizing multiple teams delivering on software/product development initiatives required. Agile lifecycle management experience preferred.
- Successful track record of managing complex development programs to deliver technical solutions and achieve business results, positively impacting the customer experience.
- Proven ability to develop effective, matrixed, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies
- Strong technical acumen and strong voice of the customer across the program delivery lifecycle.
- Good knowledge of project management process, project management software tools, templates and management techniques
- Experience with different software development methodologies including the agile development methodology such as Scrum
- Success in developing program/project level artifacts to support a major software implementation program with concurrent releases
Key competency requirements
- An inherent bias to action
- Proven leadership skills; self-motivated and a self-starter with a Can do attitude
- Team player, energetic personality, quality minded, focused, committed and able to work independently in a fast-paced, changing environment
- High degree of professional confidence and credibility with effective presence, strong written and verbal communication skills, able to communicate technical concepts and plans at all levels
- Sharp business judgment, detail oriented yet able to always see the "big picture"
- Strong partnering and influencing skills in all mediums and throughout all levels of the organization including senior leaders
- Strong problem-solving skills, able to prioritize among many conflicting needs, advocate a course of action, and pursue it consistently
- Ability to adapt, be flexible and responsive to dynamic situations
Subsidiary
PayPal
Travel Percent
0
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For the majority of employees, PayPals balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit .
Who We Are
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .
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