Program Manager - Student & Mentor Relations

About Us: Beep is an AI-powered student community platform dedicated to assisting students in discovering the best career opportunities through networking, internships, events, and mentorship. The platform aims to bridge the gap between students and the professional world by providing a conducive environment for growth, connection, and visibility. We are committed to creating a future where every student has equal access to opportunities that foster success, and we are seeking individuals who are enthusiastic about joining us on this journey. What You'll Be Doing: As a key member of our team, your responsibilities will include: - Serving as the primary point of contact between students and mentors throughout the program. - Resolving student queries and concerns promptly and efficiently. - Scheduling, managing, and following up on regular mentor-student sessions. - Monitoring student progress and gathering feedback from both parties. - Collaborating with internal teams to enhance the program experience continually. - Proactively identifying and addressing challenges with innovative and efficient solutions. - Ensuring overall engagement and preventing any student from feeling overlooked. - Developing and refining Standard Operating Procedures (SOPs) to streamline coordination and communication. - This role is full-time and based at our Pune office. Who You Are: We are looking for individuals who possess: - 1 to 1.5 years of experience in program management, student coordination, community building, or operations. - Exceptional communication and interpersonal skills, capable of effectively engaging with both students and mentors. - Strong organizational skills with a knack for follow-up and multitasking. - Resourceful and quick-thinking individuals who can adapt swiftly to changing circumstances. - A passion for making a meaningful impact and supporting student growth. - Proficiency in tools such as Google Workspace, Notion, Slack, Trello, etc. Bonus Points If You Have: - Previous experience in a dynamic EdTech or startup environment. - Prior involvement in mentorship or coaching-based programs. - Fundamental understanding of student behavior and community engagement. Why Join Us By joining our team, you will: - Collaborate with a motivated team dedicated to resolving real challenges for students. - Play a direct role in shaping student journeys and facilitating career advancement. - Contribute to a rapidly expanding startup driven by innovation and purpose. - Access ample opportunities for learning, taking ownership, and growing alongside us. Job Type: Full-time Benefits: - Provident Fund Schedule: - Day shift Work Location: In person,