Program Manager, Quality and Process Excellence

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Geo’s mission is to assist users as they navigate and explore the world, wherever they are. Making that mission a reality requires a well oiled, effective operations team. This includes everything from bootstrapping data collection, moderating incoming user edits, imagery hardware development, ad hoc data evaluation and training machine learning models. The goal of Geo Data Operations (GDO) is to contribute to Geo’s mission by delivering geo data through the most innovative and operations.

The Geo team is focused on building the most accurate, comprehensive, and useful maps for our users, through products like Maps, Earth, Street View, Google Maps Platform, and more. Every month, more than a billion people rely on Maps services to explore the world and navigate their daily lives.
The Geo team also enables developers to use the power of Google Maps platforms to enhance their apps and websites. As they plot a course for the future of mapping, they are solving complex computer science problems, designing beautiful and intuitive product experiences, and improving our understanding of the real world.

Responsibilities

• Support projects from concept to launch, develop and coordinate realistic project estimates, plans or metrics. Work and communicate effectively with Engineering, Product Management, Quality Assurance (QA), operations and customers.
• Setup and manage in-house/extended workforce project execution teams with associated processes to ensure successful completion of the program.
• Reengineer our current processes and bring about step changes. Leverage data and analytics as the basis for informing process transformation.
• Monitor, measure and communicate project progress, potential risks/delays and team performance to program teams, executives and other sponsors. Lead cross-office collaboration and resolving any site-related differences.
• Contribute to global organization-wide planning processes that include budgeting, project prioritization, headcount planning, forecast management and variance analysis.