Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
10.0 - 18.0 years
10 - 14 Lacs
Chengalpattu, Chennai
Work from Office
Role & responsibilities Managing and improving production capacity Preparing monthly, weekly production plan & execute after reviewing the available stock, MSL level & forecast Review special & export orders and provide dispatch commitment to sales team Inventory accuracy in production warehouse Co-ordinating with inter department for smooth production operation and providing permanent solutions for abnormalities in production department Ensuring SAP process implementation for day-to-day production activity Continuous improvement projects Production Plan vs Actual Achievement in three stages (SMT, THT, FG) Manufacturing rejection rate control Complete work order as per the target Develop Process quality Effective utilization of manpower and man hours and attain zero overtime cost every month Continuous kaizen activity on monthly basis Preferred candidate profile Candidate should have experience in minimum 10years in Production management Preferred EMS Industry candidates profile Eligible candidates can send your profile to career@ravelfire.com Note: Only the shortlisted candidates will be contacted
Posted 3 weeks ago
1.0 - 6.0 years
2 - 4 Lacs
Jhansi
Work from Office
Responsibilities: * Engineering Drawing ( Auto CAD ) * Lead plant operations & management * Ensure compliance with safety standards * Oversee manufacturing processes * Collaborate with cross-functional teams * Optimize production efficiency Over time allowance Accidental insurance Performance bonus Provident fund
Posted 3 weeks ago
9.0 - 12.0 years
12 - 22 Lacs
Pune
Work from Office
Key Responsibilities Strategy and Development: Overall responsibility of manufacturing activities across business. Create and implement best practice manufacturing vision, strategy, policies, processes and procedures to aid and improve business performance. Evaluate the challenges faced by the business and take action to mitigate risks and develop opportunities. Take ownership of the manufacturing policy, guidelines and any associated documents. Initiate and develop creative and innovative manufacturing processes. Contribute to overall business strategy and annual budget process Production Management: Oversee production activities, including scheduling, line balancing, and workflow optimization. Monitor production metrics like output, efficiency, scrap rates, and downtime to identify areas for improvement. Implement continuous improvement initiatives to enhance productivity and reduce costs. Oversee inventory levels of raw materials and finished goods to ensure timely production and minimize stockouts. Preventive maintenance of equipment and infrastructure to prevent unscheduled downtime. Quality Control: Develop and implement quality standards throughout the manufacturing process. Implement quality checks and inspections at various stages of production. Investigate and address quality issues to maintain product consistency. People Management: Provide leadership to departments under control and coach, mentor and develop direct reports and manage a high performing team that delivers continuous improvement, added value and cost reductions. Establish strategy and best practices for staff to ensure achievement of overall business objectives. Work with the production team to translate site strategy into specific annual performance goals and departmental objectives including KPIs, and to track them. Ensure strong communication between teams under leadership to facilitate exchange of information and in order to implement change and improvements. Provide inspiration, leadership, and coaching to the team, ensuring they are trained enabling them to achieve the operational and financial metrics within their areas of responsibility and succeed in their roles. Complete regular performance reviews, manage attendance, holidays, disciplinary issues and procedures as appropriate. Consistently manages team performance firmly and fairly. Budget and Cost Management: Prepare the annual Production budget and forecasts including all capital expenditure proposals as well as ensuring compliance with legal standards. Manage the budget from identification to completion of projects Monitor and control overall costs, including labor, materials, and overhead expenses. Identify cost-saving opportunities and implement strategies to optimize resource utilization. Environment & Safety Compliance: Review environmental strategies that impact on future ways of operating and ensure implementation where possible. Review the use of technological systems that support a more environmentally friendly approach. Review opportunities to be as environmentally friendly as possible Ensure that the facility operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors. Oversee safety training programs and promote a safety-first culture. Investigate and address safety incidents promptly. Operational Excellence: Implement lean manufacturing principles to streamline processes and eliminate waste Develop and implement operational strategies to achieve production targets and improve overall operational efficiency. Analyze production and related data to identify trends and opportunities for improvement. Stay updated on industry best practices and new technologies. Industrial relations, Administration, Recordkeeping & Compliances Maintain peace and good industrial relations for uninterrupted plant operations. Manage over all administration in the factory and implement best practices in security management, housekeeping, employee transportation, pantry and other related operations. Management and statutory compliance of unit-related regulatory issues in terms of Factories Act, Provident Fund, Pollution Control Board, other local and civic bodies and other relevant authorities. All approvals/renewals should be in place and timely applied for. Record keeping of entire operations and compliances. Relationship Management & Cross-functional Collaboration: Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance. Report on Manufacturing activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators. Communicate with stakeholders the impact of technology change and potential effects on supply. Recommend solutions without compromising quality or service while optimising cost. Contribute on new business initiatives and projects, review and communicate the impact on manufacturing activities. Work closely with other departments like engineering, quality assurance, procurement, Logistics, HR, Security, Administration, Accounts, other factories and sales to ensure smooth plant operations and best practices. Required Skills, Attributes and Qualifications: Bachelors degree in engineering (Mechanical or Industrial or related field) 10 years’ experience in manufacturing operations, at least 3 years should be working as Plant Head/Deputy Plant Head. Results orientated with ability to plan and deliver against project deadlines. Strong understanding of production processes, lean manufacturing principles, and quality control methodologies. Understanding of cost management and budgeting practices. Proficiency in data analysis and problem-solving skills to identify and address production issues. Resilient, optimistic and open to change. Excellent communication, interpersonal and influencing skills. An appreciation of and an ability to positively resolve issues arising from different cultures. Proven leadership and team management skills. Analytical and problem-solving abilities. Proficiency in relevant software applications like ERP systems.
Posted 3 weeks ago
2.0 - 6.0 years
2 - 4 Lacs
Kolkata, Saudi Arabia
Work from Office
Flexible to long working hours with varying shifts, Willingness to work on weekends, holidays & on call, Responsible for producing the correct quantity of food as per PPS at the right quality and food safety guidelines, ensuring proper food flow.
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Bhiwandi
Work from Office
Ensure production targets and schedules are met efficiently Monitor the use of machines, raw materials, and manpower Coordinate with maintenance teams for machinery upkeep Required Candidate profile Any Graduate Fresher can apply and only male candidates are required
Posted 3 weeks ago
4.0 - 9.0 years
2 - 4 Lacs
Pune
Work from Office
Oversee daily production, ensure quality & timely delivery, manage team, maintain inventory, and coordinate with departments for smooth operations. Required Candidate profile Graduate with 4+ years in manufacturing, strong leadership, planning, problem-solving, and communication skills. Must have hand on exp. in: Material planning Manpower planning ERP exp is preferred
Posted 3 weeks ago
9.0 - 12.0 years
7 - 9 Lacs
Coimbatore
Work from Office
Supervise daily fabrication operations and production schedules Implement Lean Manufacturing and Six Sigma principles to optimize workflows Coordinate with engineering and design teams to interpret technical drawings Required Candidate profile Monitor KPIs and drive corrective actions to meet performance goals Collaborate with other departments to align fabrication with broader project objectives
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a Quality Control Inspector, your main responsibility will be to ensure the quality of components and finished goods by inspecting, testing, and measuring materials or products being produced. You will need to read engineering drawings and specifications to verify compliance and accept or reject components accordingly. In case of non-conformance, you will be required to remove the products and material that fail to meet expectations. Furthermore, you will monitor operations to ensure they meet production standards and maintain proper quality reports. You will approve incoming materials, in-process production, and all finished products by confirming specifications and conducting required tests. If necessary, you will return products for re-work and ensure documentation is completed. In addition to your quality control duties, you will also be responsible for keeping measurement equipment operational, maintaining a safe work environment, and complying with legal regulations. It is essential to document and update inspection results by completing reports and logs accurately. To be successful in this role, you should have at least 1 year of experience in quality control, production management, mechanical engineering, using measuring tools, and knowledge of health and safety processes. The job type is full-time, with a day shift schedule. The work location is in person, and the expected start date is 08/01/2025. The application deadline is 02/01/2025.,
Posted 3 weeks ago
15.0 - 20.0 years
0 Lacs
maharashtra, tarapur
On-site
As an experienced and dynamic Site Head at Royal Pharma's new API/Advanced Intermediates manufacturing facility, you will be responsible for overseeing production, quality, regulatory compliance, safety, and operational efficiency. Your role will involve ensuring seamless plant operations while maintaining cost-effectiveness and adherence to regulatory guidelines. You will be required to oversee end-to-end plant operations, ensuring smooth production of APIs and advanced intermediates. Driving process efficiency, production planning, and optimization to meet business targets will be a key responsibility. Implementing best practices for yield improvement, cost reduction, and waste minimization will also be essential. Ensuring adherence to cGMP, FDA, EHS, and other global regulatory requirements will be crucial. Your role will involve overseeing internal and external audits, regulatory inspections, and compliance documentation. Collaborating with quality teams to maintain high QA/QC standards will also be part of your responsibilities. Establishing and enforcing Safety, Health, and Environment (SHE) policies to maintain a safe work environment will be a priority. You will be expected to drive sustainability initiatives and strong effluent management practices within the plant. Building and leading a high-performing technical and operations team will be essential. Implementing training programs to enhance workforce competency and operational excellence will also be a key aspect of your role. Optimizing operational costs while ensuring high product quality and plant efficiency will be a critical responsibility. Managing budgets for manpower, raw materials, utilities, and capital expenditure will also be a part of your role. You will need to work closely with R&D, Supply Chain, Quality, and Regulatory teams for new product scale-up and commercialization. Maintaining strong relationships with key stakeholders, including regulatory bodies, suppliers, and customers, will be important for successful operations. To be successful in this role, you should have led the production function for a minimum of 5 years, demonstrating profound knowledge of Process Engineering, Production, and statutory requirements for administering operations in a plant. Experience in process optimization, cost control, and operational excellence will be beneficial. A deep understanding of GMP, regulatory guidelines (USFDA, EMA, WHO), and EHS policies is required. Excellent problem-solving, decision-making, and people management skills are also essential. Location: Boisar : Tarapur Mumbai/Maharashtra Reporting to: Senior Management/Director Qualification: B.E/B.Tech/M.Tech in Chemical Engineering or M.Sc in Chemistry Industry: API/Advanced Intermediates Manufacturing Plant Experience: 15-20+ years in API/Advanced Intermediates manufacturing, with at least 5 years in a leadership role.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a Global Luxury Project Manager in the Founder's Office, you will play a pivotal role in a groundbreaking opportunity to contribute to the creation of a luxury brand that uniquely combines the rich heritage and artistry of India with the precision and craftsmanship of Switzerland. This position goes beyond a typical job; it offers you a chance to be part of history in the making. Your main responsibility will be to support the Founder, Anshi Barmecha, in developing a high-end brand within a global organization of over 2,000 employees. Working closely with Anshi, you will oversee various aspects of the project, from managing research and design initiatives to coordinating production activities with partners in Switzerland. This role provides you with a front-row seat to witness the birth of a brand set to redefine the luxury landscape. If you excel in fast-paced environments and are passionate about working on the cutting edge of the luxury industry, this role is tailor-made for you. Fluency in English and Hindi is a must, and proficiency in French is highly preferred due to close ties with Switzerland and France. Based in Mumbai, your key responsibilities will include: Project Management & Research/Design: - Monitor critical business processes and ensure flawless execution in product development. - Collaborate with research partners to gather essential information for design and production. - Coordinate with designers in France and India to align on design specifications and oversee progress to meet project timelines. - Manage production schedules. PR/Branding: - Work with partner agencies to ensure timely delivery of PR and Branding materials. Customer Experience & Retention: - Develop a seamless customer journey from initial contact to post-delivery engagement, focusing on building robust systems for client experiences. Founder Support: - Assist in managing the Founder's schedule, calendar, and travel arrangements. Key qualifications for this role include: - 2-3 years of experience in project/product management, preferably using tools like Monday or Notion. - Background in luxury or high-end industries. - Exceptional organizational skills to handle multiple tasks under tight deadlines. - Strong communication abilities to engage with various stakeholders effectively. - Proactive problem-solving skills and attention to detail. - Ability to handle confidential information with discretion. - Fluency in English and Hindi is required, while proficiency in French is advantageous. - A Bachelor's degree in Business, Marketing, Project Management, or a related field. Joining this venture presents an unparalleled opportunity to be part of a one-of-a-kind luxury brand creation that merges Swiss precision with Indian heritage. This role is for individuals who aspire to be part of something truly extraordinary and groundbreaking in the luxury space.,
Posted 3 weeks ago
3.0 - 15.0 years
0 Lacs
tamil nadu
On-site
The Plant Manager plays a crucial role in overseeing all plant operations to meet production targets, ensure quality, safety, and drive continuous improvement. This position involves managing manufacturing and technical aspects of Weber and PU plants, focusing on operational efficiency, team engagement, and alignment with company goals. Responsibilities: - Manage all plant operations, including production, maintenance, and logistics. - Ensure compliance with safety, health, and environmental standards. - Lead and develop the team to enhance productivity and engagement. - Control the plant's budget to maintain profitability and cost-effectiveness. - Implement lean manufacturing principles and process improvements. - Establish effective communication channels with management, customers, and suppliers. Qualifications and Experience: - An engineering degree, preferably in Chemical Engineering. - A minimum of 10-15 years of experience in manufacturing or plant operations, with at least 3 years in a leadership role. - Demonstrated expertise in production systems and equipment maintenance. - Familiarity with ISO standards, World Class Manufacturing (WCM), or lean manufacturing methodologies. This role requires a strategic thinker who can effectively lead a team, drive operational excellence, and ensure the plant's success in line with organizational objectives.,
Posted 3 weeks ago
7.0 - 10.0 years
4 - 6 Lacs
Ahmedabad
Work from Office
Role & responsibilities Key Responsibility Areas (KRAs) 1. Production Planning & Execution Ensure daily, weekly, and monthly production targets are achieved. Implement schedules aligned with sales forecasts and inventory needs. Monitor output quality and production efficiency. 2. Quality Control & Compliance Adhere to FSSAI, ISO, HACCP, and internal quality standards. Work with QA/QC to reduce rejections and control wastage. Resolve quality issues promptly and apply preventive measures. 3. Raw Material & Inventory Control Ensure timely availability of raw/packing materials and consumables. Coordinate with stores and purchase departments. Monitor and minimize wastage and improve yield. 4. Product Development Work with R&D and QA on new biscuit and Wafer product and recipe improvements. Plan and conduct plant-level trials for new products or changes. Provide feedback on scalability and feasibility. Document learnings, parameters, and trial outcomes. 5. Documentation & Reporting Maintain production records, batch logs, and downtime reports. Share MIS with senior leadership on a regular basis. Ensure documentation readiness for internal and external audits. 6. Safety & Hygiene Enforce hygiene standards, PPE usage, and plant safety protocols. Drive towards zero-incident operations. 7. Coordination & Communication Represent production related updates in review meetings. Promote teamwork and alignment across departments. Preferred candidate profile Educational Qualification Mandatory: Diploma / B. Tech / B.E. in Food Technology, Mechanical, Production, or related field. Work Experience Total Experience: 7-10 years in food manufacturing in senior supervision role Industry Preference: Biscuits & bakery food production. Line Experience: Practical exposure to biscuit or Wafer line operations mixing, forming, baking, cooling, and packing. Mobility & Flexibility Willing to be based at Changodar, Ahmedabad . Should be ready to travel to other factory locations for inspections, audits, and operational support as and when required. Salary Rs.40000-Rs.45000 Monthly Interested candidates can send their resumes on the following email address Regards, Poonam Chiplunkar Email Id - poonamoasis@gmail.com
Posted 3 weeks ago
8.0 years
4 - 8 Lacs
Mumbai
Work from Office
As a Quality Engineer in the WMEL department, you will be responsible for ensuring the quality of our products and services. You will be involved in the development and implementation of quality control systems, and you will work closely with our production and engineering teams to ensure that our products meet the highest standards of quality.
Posted 3 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience:1-3 Years.
Posted 3 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Gurugram
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Institutional_Finance_Buy_Side_Others.
Posted 3 weeks ago
3.0 - 8.0 years
3 - 8 Lacs
Kanpur, Kanpur Dehat, Kanpur Nagar
Work from Office
Job Summary: We are looking for a dedicated and experienced Production Supervisor / Shift Incharge to oversee and manage the production activities during assigned shifts in a woven sack manufacturing plant . The ideal candidate will ensure smooth operations, maintain quality and productivity standards, and lead the shop floor team to achieve daily production targets. Key Responsibilities: Production Management Supervise daily shift operations across tape extrusion, weaving units, etc. Ensure achievement of production targets as per schedule. Allocate manpower as per production requirements. Monitor raw material usage and minimize wastage. Quality Control Ensure quality standards are met at every stage of production. Coordinate with the quality department to handle in-process quality issues. Implement corrective actions for process deviations and defects. Machine Handling & Maintenance Monitor machine performance and coordinate with maintenance teams for repairs and preventive maintenance. Minimize downtime and ensure quick resolution of technical issues. Shift & Team Management Manage shift manpower and assign duties accordingly. Conduct shift briefings, motivate workers, and ensure adherence to SOPs and safety protocols. Maintain shift logs, production reports, and incident records. Coordination & Communication Liaise with the warehouse, dispatch, and planning departments for smooth flow of materials. Escalate issues to senior management when required. Ensure shift change handovers are conducted smoothly and effectively. Key Requirements: Education: Diploma / B.E. / B.Tech in Mechanical / Production / Textile Engineering or equivalent. Experience: Minimum 3-5 years in a supervisory role in woven sack / plastic bag manufacturing. Knowledge: Understanding of woven sack production process (tape extrusion, weaving looms, lamination). Basic knowledge of quality parameters and troubleshooting techniques. Familiarity with production planning and shop floor practices. Skills: Leadership and team management. Time management and problem-solving. Basic computer skills (Excel, reporting tools). Good communication and decision-making ability.
Posted 3 weeks ago
0.0 - 2.0 years
1 - 3 Lacs
Daund
Work from Office
Monitoring daily progress report Responsible identification of environmental aspects, impacts & identification of Hazards & Risk Implementation & monitoring of Safety Standards during production process Following laid down SOP’s & work instructions
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Retail Banking(Card Operations). Experience:3-5 Years.
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Record to Report - DOP. Experience: 3-5 Years.
Posted 3 weeks ago
5.0 - 10.0 years
4 - 5 Lacs
Vapi, Dadra & Nagar Haveli, silvassa
Work from Office
Location- silvassa vapi Production management (Machine scheduling & readiness plan) • Quality control • Scrap control • Inventory management on shop floor • Team co-ordination • Safety & Compliance • Reports & documentation • Kaizen • Team Size 100+ Required Candidate profile READ CAREFULLY JD FIRSTLY
Posted 3 weeks ago
5.0 - 8.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.
Posted 3 weeks ago
5.0 - 10.0 years
8 - 10 Lacs
Hosur
Work from Office
Key Responsibilities: • Oversee purchases and processing activities with proper checks and balances in place. • Maintain strong control over goods movement, including inflow, outflow, processing, and inventory. • Ensure all goods movement strictly adheres to established SOPs. • Monitor labour efficiency and associated costs regularly. • Prepare Daily, Weekly, and Monthly MIS reports with detailed breakdowns of sales, purchases, rejections, wastage, and inventory. • Exercise strict control over GRNs (Goods Receipt Notes) and payment processes. Qualifications: • Strong plant operations and control capabilities. • In-depth knowledge of goods movement, procurement processes, inventory management, and costing. • Proficiency in ERP systems, MS Excel, and MIS reporting. • Effective communication and team coordination skills. • Hands-on approach to managing daily operations and ensuring smooth movement of goods.
Posted 3 weeks ago
3.0 - 5.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.
Posted 3 weeks ago
3.0 - 8.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job Title: Production Shift Engineer Job Description: As a Production Shift Engineer, you will be responsible for overseeing and managing the production processes during your assigned shift. Your primary goal will be to ensure that production targets are met while maintaining high standards of quality and safety. You will work closely with production teams, troubleshoot equipment issues, and implement process improvements. Additionally, you will monitor production metrics, report on performance, and collaborate with other departments to drive continuous improvement initiatives. Responsibilities: - Supervise and coordinate the activities of production staff during the assigned shift. - Ensure adherence to safety protocols and conduct safety audits. - Monitor production schedules and work to optimize production flow. - Troubleshoot and resolve operational issues related to equipment and processes. - Conduct quality checks and ensure that products meet required specifications. - Maintain accurate records of production data and equipment performance. - Collaborate with maintenance teams to ensure timely repairs and preventative maintenance. - Participate in continuous improvement projects and contribute to process enhancement efforts. - Train and mentor new production staff on processes and safety procedures. - Communicate effectively with management regarding production challenges and successes. Skills Required: - Strong understanding of production processes and industrial operations. - Excellent problem-solving skills and ability to troubleshoot equipment issues. - Knowledge of safety regulations and best practices in a manufacturing environment. - Ability to work effectively under pressure and manage time efficiently. - Strong leadership and team management capabilities. - Excellent communication and interpersonal skills. - Proficiency in data analysis and performance tracking. Tools Required: - Manufacturing execution systems (MES). - Computerized maintenance management systems (CMMS). - Standard office software (e.g., Microsoft Office Suite). - Equipment diagnostic tools and software. - Safety monitoring equipment and tools. - Quality control equipment and software. This position requires a proactive approach to production management and a commitment to maintaining high-quality standards and safety protocols in a dynamic work environment.
Posted 3 weeks ago
5.0 - 8.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.
Posted 3 weeks ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39817 Jobs | Dublin
Wipro
19388 Jobs | Bengaluru
Accenture in India
15458 Jobs | Dublin 2
EY
14907 Jobs | London
Uplers
11185 Jobs | Ahmedabad
Amazon
10459 Jobs | Seattle,WA
IBM
9256 Jobs | Armonk
Oracle
9226 Jobs | Redwood City
Accenture services Pvt Ltd
7971 Jobs |
Capgemini
7704 Jobs | Paris,France