Role & responsibilities 1. Training: Ensure that Skill Mapping is maintained by all departments as per our SOP Ensure preparation of training calendar and training schedule by respective department Timely scheduling new joinee awareness program Preparation of training calendar for HR general training and implementation of the same. Maintaining training records. Arrange training against requirement raised by Management/QMS 2. General Administration: Organizing various events and cultural activities in company. Preparation of various MIS reports Distribution of Birthday Greetings and gift. Assisting and Helping team in all aspects as and when required Complete all the tasks assigned by Management. Maintain cordial relations with internal as well as external customers. Local Transport Management (car rental etc.) Travel (bus, train) and hotel bookings for employees/guests/auditors Arranges, manages and coordinates all aspects of business travel to meet the specific needs of employers, employees and clientele within an organization. 3. Travel Desk: Ticket booking (Train & Air) and hotel booking for employees/ visitors/auditors. Fleet management and co-ordination with drivers
Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns and provide solutions. Provide excellent customer service by responding promptly to customer inquiries and resolving issues efficiently. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to ensure seamless communication and effective issue resolution.
Role & responsibilities 1) Promote the products to Diabetologists /Physicians / GPs / Hospitals / Nursing Homes / Hosp labs & retailers. 2) Procure institutional business. 3) Visit retailers to make the product available and collect the information on competition. Arrange for product displays at retail chemists. 4) Conduct diabetes awareness programs. 5) Attend to the product complaints. 6) Train and guide salesmen of the distributors who supplement the sales efforts of the company sales staff. 7) Appoint distributors as per the business need. 8) Organize CMEs for doctors. 9) Organize training for the Nursing staff on the handling of our products in institutions who use our products 10) Help his reportees to develop business in their territories. Preferred candidate profile Good communication and Negotiation skill, good team player, Fast learner, Good relationship with Diabetologists /Physicians and Cardiologists of the area/ Familiar with Hospitals / Nursing Homes, Should be good performer etc.
Role & responsibilities Ensuring that all the in process (IPQC) and semi-finished products (HALB) are tested in time (as per TAT) and release as per the approved quality specs/documents. Ensuring that all the finished products (FERT) are tested in time (as per TAT) and release as per the approved quality specs/documents. Ensuring periodic conduction of calibration, testing and measuring instruments/equipment as per schedule in the section. Prepare and standardize the lab use reagents. Assisting Asst. Manager/Section Head in adherence to the regulatory and FDA audit process (internal and external). Ensuring for timely completion of different types of stability (Real Time, Accelerated Transport Stability/In use Stability) for various stages of materials/reagents/finished product in the section. Assisting Asst. Manager/Section Head for new vendor or alternative vendor development activity in the section. Ensuring of QC area (cold rooms, deep freezers, incubators, laboratory) as per GMP compliance. Ensuring records are filled properly, stored properly and easily retrievable. All other activities as and when required by superior.
Job Description: Generating new business leads & taking care of the existing clients. Meeting up with doctors, nursing homes & various hospitals for Glucometer sales & getting prescriptions. Actively participating in the special activities conducted by the doctors.
Collaborate with various department managers in order to understand staffing requirements. Represent company at recruiting events and professional conferences. Plan and execute hiring events. Attract applicants by placing job advertisements, employee referrals, campus recruitments, social media messages and other sources. Develop a resume data bank and ensure its periodic updating. Sourcing and screening resumes through various job portals. Communicating employer information and benefits during screening process. Coordinating interviews with the hiring managers. Performing in-person and phone interviews with candidates. Prepare and collect candidate assessments from all interview panelists. Manage communications between applicants, hiring managers and others to keep all parties apprised of the status of each candidature. Perform document verification and reference checks. Negotiate compensation package and get confirmation regarding joining date. Assist in ringi application for new hire. Prepare offer letter, joining documents kit, appointment letter and other pre and post joining documents. Onboard new employees in order to become fully integrated. Preparation of new joinee personal file. Maintaining various reports of cost to hire, time to hire, and others periodically and whenever requested by superiors. Conduct exit interviews. Recommend improvements in current recruitment processes to ensure streamlined, cost effective recruitment activities. Updating the organization chart, getting it updated in QMS and circulating the same with management. Any other activities as assigned by the superior from time to time.
Role & responsibilities Collaborate with various department managers in order to understand staffing requirements. Represent company at recruiting events and professional conferences. Plan and execute hiring events. Attract applicants by placing job advertisements, employee referrals, campus recruitments, social media messages and other sources. Develop a resume data bank and ensure its periodic updating. Sourcing and screening resumes through various job portals. Communicating employer information and benefits during screening process. Coordinating interviews with the hiring managers. Performing in-person and phone interviews with candidates. Prepare and collect candidate assessments from all interview panelists. Manage communications between applicants, hiring managers and others to keep all parties apprised of the status of each candidature. Perform document verification and reference checks. Negotiate compensation package and get confirmation regarding joining date. Assist in ringi application for new hire. Prepare offer letter, joining documents kit, appointment letter and other pre and post joining documents. Onboard new employees in order to become fully integrated. Preparation of new joinee personal file. Maintaining various reports of cost to hire, time to hire, and others periodically and whenever requested by superiors. Conduct exit interviews. Recommend improvements in current recruitment processes to ensure streamlined, cost effective recruitment activities. Updating the organization chart, getting it updated in QMS and circulating the same with management. Any other activities as assigned by the superior from time to time.
Role & responsibilities Promote the products to Diabetologists /Physicians/ GPs / Laboratories Procure institutional business Visit retailers to make the product available and collect the information on competition. Arrange for product displays at retail chemists. Conduct diabetes awareness programs Attend to the product complaints. Train and guide salesmen of the distributors who supplement the sales efforts of the company sales staff. Appoint distributors as per the business need Organize CMEs for doctors Organize training for the Nursing staff on the handling of our products in institutions who use our products Preferred candidate profile Candidate should have 1 years healthcare sales experience ( Medical device, Pharma, Surgical Products). Candidate must be graduate.
Role & responsibilities Promote the products to Diabetologists /Physicians/ GPs / Laboratories Procure institutional business Visit retailers to make the product available and collect the information on competition. Arrange for product displays at retail chemists. Conduct diabetes awareness programs Attend to the product complaints. Train and guide salesmen of the distributors who supplement the sales efforts of the company sales staff. Appoint distributors as per the business need Organize CMEs for doctors Organize training for the Nursing staff on the handling of our products in institutions who use our products Preferred candidate profile Candidate should have 1 years healthcare sales experience ( Medical device, Pharma, Surgical Products). Candidate must be graduate.
ARKRAY Healthcare Pvt. Ltd. Surat, India Document Control # OP/F/046, Vcr. 01, Effective date: 01 .09.2022, Due date: 3 1 .08 2027 Job Description (Reference Procedure: OP/S/OO I ) JD No. Organization LevelTeam MemberJob TitleExecutive SAP ABAP DeveloperJob PurposeTo Manage the SAP ABAP related Activities.Job ImportanceDeveloping or updating software related activities.Job ResponsibilitiesPerform production support activities. Fulfil standard change requests and service requests answering questions from key users, activation of existing functionality. Acting 3rd level support for SAP ISU applications, platform development, establishment and support of development environments. Expert level, hands on development and good functional experience in SAP work streams such as 02C is preferred. Understands Software Development Life Cycle (SDLC) concepts and techniques including change control management, check in/out process, Change Advisory Board, testing techniques. Conceptualize and prototype appropriate solutions, presenting them to the development team. ALV Reports, Classical Reports, Smart Forms. Idoc's / Interfaces SAP Note Functional Module Support. Configuration through SPRO. Authorization assignment.Job AuthorityAuthorized to SAP ABAP related activities. Authorized to generate related reports.Candidate RequirementsShould have good knowledge about product. Good communication skills verbal as well as written. Good Team Player with proactive approach and experience of working in Cross Functional Teams (CFO.LocationARKRAY Healthcare Pvt. Ltd. Plot No. 336-338-340, Road No. 3, GIDC- Sachin, Surat- 394 230, Gujarat, India.Travelling RequirementsNoQualificationB.E (Computer ) BCA/ MCAPage I of I
Role & responsibilities Preferred candidate profile
ARKRAY Healthcare Pvt. Ltd. Surat, India Document Control OP/F/046, Ver. 01, Effective date: 01.09.2022, Due date: 31.08.2027 Job Description (Reference Procedure: OP/S/001) JD No. Organization Level Division / Department / Team / Supervisor / Team Member Job TitleExecutive MicrobiologyJob PurposeTo check staining, Motility and specificity of the microorganism and manage Production Activity in Arkray Healthcare Pvt Ltd.Job ImportanceMaintain record as per WHO GMP / ISO requirement.Job Responsibilities Knowledge of fermentation process and medium preparation. Sterilization operation to be perform individually. To check staining, Motility and specificity of the microorganism. Operate the various Instruments of PM Department. Maintain record as per WHO GMP / ISO requirement. Calibration of pH meter. Maintain housekeeping in department. Performs any other job, which is assigned by the superior. Job Authority Authorized to review documents. Authorized to manage resources required for manufacturing activity. Authorized to used production Equipments and instruments. Authorizes to do work from casual employees. Candidate Requirements Should have good knowledge about product. Good communication skills verbal as well as written. Good Team Player with proactive approach and experience of working in Cross Functional Teams (CFT). LocationARKRAY Healthcare Pvt. Ltd. Plot No. 336-338-340, Road No. 3, GIDC- Sachin, Surat- 394 230, Gujarat, IndiaTravelling RequirementsNo QualificationM.Sc / B.Sc Microbiology (Prepared By) Reporting Manager (Reviewed By) Department Manager (Approved By) HRGA Department ManagerNameVikas SonawaneYuta MoriHarshna Mistry Sign & Date Page 1 of 1
ARKRAY Healthcare Pvt. Ltd. Surat, India Document Control # OP/F/046, Vcr. 01, Effective date: 01 .09.2022, Due date: 3 1 .08 2027 Job Description (Reference Procedure: OP/S/OO I ) JD No. Organization LevelTeam MemberJob TitleExecutive SAP ABAP DeveloperJob PurposeTo Manage the SAP ABAP related Activities.Job ImportanceDeveloping or updating software related activities.Job ResponsibilitiesPerform production support activities. Fulfil standard change requests and service requests answering questions from key users, activation of existing functionality. Acting 3rd level support for SAP ISU applications, platform development, establishment and support of development environments. Expert level, hands on development and good functional experience in SAP work streams such as 02C is preferred. Understands Software Development Life Cycle (SDLC) concepts and techniques including change control management, check in/out process, Change Advisory Board, testing techniques. Conceptualize and prototype appropriate solutions, presenting them to the development team. ALV Reports, Classical Reports, Smart Forms. Idoc's / Interfaces SAP Note Functional Module Support. Configuration through SPRO. Authorization assignment.Job AuthorityAuthorized to SAP ABAP related activities. Authorized to generate related reports.Candidate RequirementsShould have good knowledge about product. Good communication skills verbal as well as written. Good Team Player with proactive approach and experience of working in Cross Functional Teams (CFO.LocationARKRAY Healthcare Pvt. Ltd. Plot No. 336-338-340, Road No. 3, GIDC- Sachin, Surat- 394 230, Gujarat, India.Travelling RequirementsNoQualificationB.E (Computer ) BCA/ MCAPage I of I
ARKRAY Healthcare Pvt. Ltd. Surat, India Document Control OP/F/046, Ver. 01, Effective date: 01.09.2022, Due date: 31.08.2027 Job Description (Reference Procedure: OP/S/001) JD No. Organization Level Division / Department / Team / Supervisor / Team Member Job TitleExecutive MicrobiologyJob PurposeTo check staining, Motility and specificity of the microorganism and manage Production Activity in Arkray Healthcare Pvt Ltd.Job ImportanceMaintain record as per WHO GMP / ISO requirement.Job Responsibilities Knowledge of fermentation process and medium preparation. Sterilization operation to be perform individually. To check staining, Motility and specificity of the microorganism. Operate the various Instruments of PM Department. Maintain record as per WHO GMP / ISO requirement. Calibration of pH meter. Maintain housekeeping in department. Performs any other job, which is assigned by the superior. Job Authority Authorized to review documents. Authorized to manage resources required for manufacturing activity. Authorized to used production Equipments and instruments. Authorizes to do work from casual employees. Candidate Requirements Should have good knowledge about product. Good communication skills verbal as well as written. Good Team Player with proactive approach and experience of working in Cross Functional Teams (CFT). LocationARKRAY Healthcare Pvt. Ltd. Plot No. 336-338-340, Road No. 3, GIDC- Sachin, Surat- 394 230, Gujarat, IndiaTravelling RequirementsNo QualificationM.Sc / B.Sc Microbiology (Prepared By) Reporting Manager (Reviewed By) Department Manager (Approved By) HRGA Department ManagerNameVikas SonawaneYuta MoriHarshna Mistry Sign & Date Page 1 of 1
ARKRAY Healthcare Pvt. Ltd. Surat, India Document Control OP/F/046, Ver. 01, Effective date: 01.09.2022, Due date: 31.08.2027 Job Description (Reference Procedure: OP/S/001) JD No. JD-QLT-022Organization Level Division / Department / Team / Supervisor / Team MemberJob TitleExecutive ILJob PurposeCarries out monthly testing of finished products of serology & microbiology products and manage Quality Control Activity in Arkray Healthcare Pvt Ltd. Job ImportanceDay to day observation of test for sterility and recoding the same.Job Responsibilities Ensuring that all raw materials (ROH), packing materials (VERP) are tested in time (as per TAT) and release as per the approved quality specs/documents. Ensuring that all the in process (IPQC) and semi-finished products (HALB) are tested in time (as per TAT) and release as per the approved quality specs/documents. Ensuring that all the finished products (FERT) are tested in time (as per TAT) and release as per the approved quality specs/documents. Ensuring periodic conduction of calibration, testing and measuring instruments/equipment as per schedule in the section. Prepare and standardize the lab use reagents. Assisting Asst. Manager/Section Head in adherence to the regulatory and FDA audit process (internal and external). Ensuring for timely completion of different types of stability (Real Time, Accelerated Transport Stability/In use Stability) for various stages of materials/reagents/finished product in the section. Assisting Asst. Manager/Section Head for new vendor or alternative vendor development activity in the section. Ensuring of QC area (cold rooms, deep freezers, incubators, laboratory) as per GMP compliance. Ensuring records are filled properly, stored properly and easily retrievable. Assisting Manager QC/Asst. Manager/Section Head for microbiology work like sterility test and work related to prepare before sterility test. Identification of organisms. All other activities as and when required by superior. Job Authority Authorized to do Various Types of sampling, Testing and Releasing (ROH / VEPR / INP / HALB / FERT / HAWA) as per std. TAT (SQ/TR/023). Authorized to do Lab use Reagent / Buffer preparation (SQ/TR/026). Authorized to use Different Types Incubators / Oven / Water Bath and Freezers Handling (SQ/TR/028). Review of plan, protocol and report of study conducted by QC. Candidate Requirements Should have good knowledge about product. Good communication skills verbal as well as written. Good Team Player with proactive approach and experience of working in Cross Functional Teams (CFT). LocationARKRAY Healthcare Pvt. Ltd. Plot No. 336-338-340, Road No. 3, GIDC- Sachin, Surat- 394 230, Gujarat, IndiaTravelling RequirementsNo QualificationM.Sc / B.Sc (Prepared By) HRGA Team Manager (Reviewed By) Reporting Manager (Approved By) HRGA Department ManagerNameShaligram DodiaRajesh PancholiShaligram DodiaSign & Date Page 1 of 2
Role & responsibilities Achieve the targeted sales of reagents, kits and instruments in the assigned territory. Make calls to present and prospective customers. Visit stockists in assigned territory and try to book as many orders as possible. Fill daily reports. Book orders from doctors, chemists, hospitals and institutions and other customers. To actively participate in sales conferences, meetings, refresher courses, etc. organized by the company. To co-operate with the management in increasing sales turnover and achieve sales targets. To direct efforts and activities for the promotion and augmentation of sales of the company's products, keeping adequate pace with the growth of the diagnostic industry in the country on the whole and bearing in mind the potentiality of individual products of the company. Preferred candidate profile 4 years experience in lab sales, team handling
Role & responsibilities Key Responsibilities: Digital Marketing: Assist in planning and executing digital campaigns (Google Ads, Meta Ads, etc.). Manage social media content, daily posting, and engagement across platforms like Instagram, Facebook, and LinkedIn. Work with internal teams to design creatives, content, and emailers for marketing campaigns. Track campaign performance using tools like Google Ads, Google Analytics and Meta Business Suite. Contribute to SEO tasks such as keyword research, meta tags, and content optimization. E-commerce Management: Update and maintain product listings on Amazon, Flipkart, and the companys website. Track inventory and pricing and ensure accuracy across platforms. Monitor product performance and marketplace health metrics. Handle product reviews, customer feedback, and rating management. Prepare daily/weekly e-commerce performance reports. Operations & Coordination: Coordinate with warehouse and dispatch teams to resolve order-related issues (delays, damages, stock mismatches, etc.). Monitor timely dispatch and delivery of online orders. Maintain smooth order flow between platforms and backend systems. Communicate with courier/logistics partners if required. Customer Support: Respond to customer queries, complaints, and service requests. Escalate unresolved issues to the concerned departments and ensure timely closure. Build a positive brand image through clear and empathetic communication. Preferred candidate profile Minimum 1 Year of experience
ARKRAY Healthcare Pvt. Ltd. Surat, India Document Control OP/F/046, Ver. 01, Effective date: 01.09.2022, Due date: 31.08.2027 Job Description (Reference Procedure: OP/S/001) JD No. Organization Level Division / Department / Team / Supervisor / Team MemberJob TitleExecutive Supply Chain PPCJob PurposeShall be responsible for communication to sales for commitments on product availabilityJob ImportanceRisk identification of material availability and alternate planningJob Responsibilities Supplier control (delivery control) and Supplier development Sales amount control, Follow up order to sales department as per sales forecast. Shall be completely responsible for the product availability to sales from the perspective of planning, material procurement coordination, production scheduling such that no customer orders are delayed beyond target time from warehouse. Shall be responsible for communication to sales for commitments on product availability. Extensive coordination with order receiving sections. Risk identification of material availability and alternate planning. Identification / prioritization for alternate sourcing- monitoring the projects advanced tracking of the situation so that availability does not hamper SAP control for planning of production schedule, Scheduling implementation in SAP Safety stock maintenance and continuous analysis and eliminate human dependency Responsible for all manufacturing related inventory targets. Inventory control of Material and FG. For this need safety stock setting modify, WH system control (how to issue material, receive material how to pick material) Improvement (manpower reduce. Material cost reduces. Etc.) Job Authority Authorizes to verify Documentations. Authorizes to do work on SAP. Authorizes to Stock maintenance. Authorized to train and help new employees. Candidate Requirements Should have good knowledge about product. Good communication skills verbal as well as written. Good Team Player with proactive approach and experience of working in Cross Functional Teams (CFT). LocationARKRAY Healthcare Pvt. Ltd. Plot No. 336-338-340, Road No. 3, GIDC- Sachin, Surat- 394 230, Gujarat, IndiaTravelling RequirementsNo QualificationB.E (Prepared By) Reporting Manager (Reviewed By) Department Manager (Approved By) HRGA Department ManagerNameVivek ParekhJoel UgsonHarshna MistrySign & Date Page 1 of 1
Role & responsibilities CALLS ON PATHOLOGISTS & TECHNICIANS During the course of month, the Diagnostics Specialist will make 225-240 standard calls on Pathologists, Physicians, Technicians, Blood Banks, Hospitals or any other present or prospective customers depending on the number of working days in a month (i.e. 25 to 27 working days). Standard calls shall mean calls on Pathologists, Professors, Readers, Lecturers and Technicians, or any prospective end-user / customer / prescription of companys products / services. VISIT TO STOCKISTS In a month, the Diagnostics Specialist will visit stockists covering all stockists functioning in his currently assigned territory depending on the working days in a month, (i.e. 25 to 27 working days). The Diagnostics Specialist should try to book as many orders as possible from stockists. REGULARITY IN DAILY WORK The Diagnostics Specialist will observe regularity in their daily work and they will regularly post their daily reports duly filled in every day, except on holiday and Sunday and day or days of leave in which cases they will post the daily reports on the following days. ADHERENCE TO TOUR PROGRAMMES The Diagnostics Specialists will follow the approved tour programme based on standard tour programme fixed by the Management. Such tour programme should be forwarded by the Diagnostics Specialist to the Marketing Department 60 days in advance to enable the Marketing Executive to plan out his working with Diagnostics Specialist well in advance so that the Diagnostics Specialist receives his programme containing the working of his Marketing Executive with him well in advance. In case of deviation from the approved tour programme under unforeseen circumstances, the Diagnostics Specialist will inform the Marketing office telegraphically or by a letter giving reasons. BROAD WORKING PATTERN The broad working pattern and responsibilities of the Diagnostics Specialists in terms of implementation are listed below: To judiciously use clinical samples, demonstration kits, literatures, stationary and gift articles as and when provided to them by the Management for demonstration / distribution amongst Doctors. To book orders from Doctors, Chemists, Hospitals and Institutions and other customers. The Diagnostics Specialist irrespective of any designation given to them is defined as an employee making calls to all the present and prospective customers of the company’s products or services. To co-operate with the Management by requesting the stockist to retire documents in time and by following up payment by the Government and other institutions. To actively participate in the sales conference, sales meetings, refresher courses, conducted by the Company or its supervisory staff. To co-operate with the Management in increasing sales turnover and achieve sales target set up for individual representative. To make available sales statistics supplied by the Company to individual representatives at the time of discussion during sales meetings or sales conferences. To comply with the directives of the Company and extended all cooperation to the respective supervisory staff and the Company’s officers and Executives while working o the field and in promoting sales of the Company’s products. To direct the efforts and activities for the promotion and augmentation of sales of Company’s product keeping adequate pace with the growth of the diagnostics industry in the country on the whole and bearing in mind the potentiality of individual products of the Company. To equip themselves with adequate product knowledge about Company’s products and shall remain fully acquainted with the competitors’ products and activities and will provide proper feed back in this respect to the Marketing Office. PREPARATION OF LIST OF PATHOLOGISTS, TECHNICIANS (CUSTOMERS) Each Diagnostics Specialist will prepare a list of all Pathologists and Technicians, customers of his territory with their full names, degrees and full postal address, to be visited which may include Pathologists, Professors, Readers, Lecturers and Technicians. Such list should be finalized in consultation with Marketing Executive / Marketing Manager. Such list should be prepared within 3 months from the date of appointment and should be forwarded to the Marketing Office at Surat in duplicate or soft copy as directed. Such list of Pathologists and Technicians will be periodically revised and corrected. The list of Pathologists and Technicians will be treated as confidential and Diagnostics Specialists shall not confide any such information either to the Pathologists or to the Professional competitors. MAINTENANCE OF DIARY The diary given to the Diagnostics Specialist to record their daily calls on Pathologists and Technicians and stockists should be maintained uptodate and should be made available to the Company’s Supervisory staff, Officers or Executives whenever required. FILLING IN OFF DAILY REPORTS All columns of the Daily Report form should be filled in properly. LIST OF STOCKISTS A complete and up to date list of stockists in the respective territories of the Diagnostics Specialists of the Company will be prepared by the Diagnostics Specialist. Such list should be occasionally revised by deletion of name of these stockists who have ceased to operate and by addition of new stockists who have started a fresh in the respective territories of the representative. EXPENSE STATEMENT When deductions in the expense statement are made the Company will inform the Diagnostics Specialist concerned. The Company agrees to make goods the deductions made by the Company in the expense statement on receiving proper and satisfactory explanation from the representative in respect of such expense. The Management is at liberty to amend or modify the work norms from time to time as may be necessary in the interest of business and such norms as amended will be binding on the Diagnostics Specialist. Preferred candidate profile Candidates with minimum 5 years of experience in IVD sales.
FIND ON MAP