Product Trainer

Job Title:

Location:

About the Role:

Product Trainer

diagnostics or healthcare sector

Key Responsibilities:

1. Training Delivery:

• Conduct product training sessions for internal teams including sales, operations, and customer service staff.
• Ensure consistent communication of product features, benefits, and differentiators across teams.
• Deliver refresher training programs and assessments periodically to maintain high knowledge standards.

1. Content Development:

• Design and update training materials, presentations, and modules tailored to new and existing products.
• Collaborate with technical, marketing, and product teams to ensure training content accuracy and alignment with business goals.

1. Performance Monitoring:

• Evaluate training effectiveness through assessments, feedback, and performance metrics.
• Identify knowledge or skill gaps and implement corrective training measures.

1. Cross-functional Coordination:

• Partner with business and regional heads to plan and execute training schedules aligned with product launches and campaigns.
• Provide post-training support and guidance to field teams for better product positioning and service delivery.

1. Market and Product Insights:

• Stay updated on new diagnostic trends, technologies, and competitor offerings.
• Provide inputs to management on training needs based on market feedback and field observations.

Education:

• Bachelor’s or Master’s degree in

  Life Sciences, Biotechnology, Microbiology, Biochemistry, or related field.

• Certification or formal training in

  Learning & Development / Training Management

  will be an added advantage.

Experience:

• 8 to 10 years

  of experience in

  product training or learning and development

  within the

  diagnostics, pathology, or healthcare industry.

• Proven expertise in designing and delivering technical and product-oriented training programs.
• Hands-on experience in collaborating with cross-functional and geographically dispersed teams.