Product Specialist

Job Description

Designation- Product Specialist Experience- 2+ years Location- Gurgaon, Haryana ABOUT US: Founded in the year 1998, BYLD is the largest group in the South Asian region, offering technology-enabled HR and business productivity solutions. We have served 5,00,000+ individuals, worked with more than 50% of the Fortune 500 and over 60% of the Business World top 1000 companies. Please read about us www.byldgroup.com Job Description: We are looking for a result-oriented Product Specialist for our SaaS-based HR products and services. The ideal candidate possesses strong technical knowledge, business acumen, and product sense, and can effectively collaborate with engineering, design, and cross-functional teams to deliver scalable solutions that solve user problems and drive growth. Your experience with SaaS HR platforms will help drive product adoption and contribute to our mission of transforming business productivity solutions. Role & Responsibilities: Act as the primary product expert for our HR SaaS solutions, understanding features, capabilities, and best-use scenarios. Collaborate with clients and internal teams to gather requirements, provide product demonstrations, and address technical and functional queries. Translate business requirements into technical specifications and user stories. Work closely with product managers and developers to relay client feedback, identify feature enhancements, and contribute to product roadmaps. Support the sales team by participating in pre-sales activities, conducting product workshops, and providing solution expertise. Drive agile ceremonies: sprint planning, reviews, retrospectives, and backlog grooming. Develop and maintain product documentation, FAQs, and user guides. Train and enable internal stakeholders (e.g., sales, support teams) on product updates and positioning. Identify, track, and mitigate risks throughout the product lifecycle. Partner with UX/UI, QA, marketing, and customer support to ensure successful product launches. Monitor product performance and user feedback to inform continuous improvement. Stay current on industry trends, competitor products, and emerging technologies. Requirements: Bachelors Degree in Computer Science, Engineering, or related field; MBA or advanced technical degree is a plus. 2+ years of experience as a Product Specialist or in a similar role within SaaS, specifically in HR technology. Deep understanding of SaaS delivery models and HR processes. Proven ability to work with engineering teams and understand software development concepts (APIs, microservices, system architecture). Strong communication skills with the ability to translate technical concepts for non-technical audiences. Excellent problem-solving skills and attention to detail. Ability to work collaboratively across functions in a fast-paced environment. Interested candidates can share updated cv at talentacquisition.aad@byldgroup.com