Product Specialist || 5 days Working || Gurgaon

Designation-

Experience-

Location-

ABOUT US:

Role & Responsibilities:

• Act as the primary product expert for our HR SaaS solutions, understanding features, capabilities, and best-use scenarios.
• Collaborate with clients and internal teams to gather requirements, provide product demonstrations, and address technical and functional queries.
• Translate business requirements into technical specifications and user stories.
• Work closely with product managers and developers to relay client feedback, identify feature enhancements, and contribute to product roadmaps.
• Support the sales team by participating in pre-sales activities, conducting product workshops, and providing solution expertise.
• Drive agile ceremonies: sprint planning, reviews, retrospectives, and backlog grooming.
• Develop and maintain product documentation, FAQs, and user guides.
• Train and enable internal stakeholders (e.g., sales, support teams) on product updates and positioning.
• Identify, track, and mitigate risks throughout the product lifecycle.
• Partner with UX/UI, QA, marketing, and customer support to ensure successful product launches.
• Monitor product performance and user feedback to inform continuous improvement.
• Stay current on industry trends, competitor products, and emerging technologies.

Requirements:

• Bachelors Degree in Computer Science, Engineering, or related field; MBA or advanced technical degree is a plus.
• 2+ years of experience as a Product Specialist or in a similar role within SaaS, specifically in HR technology.
• Deep understanding of SaaS delivery models and HR processes.
• Proven ability to work with engineering teams and understand software development concepts (APIs, microservices, system architecture).
• Strong communication skills with the ability to translate technical concepts for non-technical audiences.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively across functions in a fast-paced environment.

talentacquisition.aad@byldgroup.com