Product Manager

Join our Team as a Product Manager

Location: Gurgaon

Hours: UK Shift

About the role:

As a Product Manager you’ll help shape and grow our product portfolio, spanning internally developed and third-party propositions ensuring we consistently deliver best-in-class solutions to our diverse customer base.

What makes you a great fit:

• Experience in Agile development environments
• Strong analytical and data-driven mindset
• Excellent communication and stakeholder engagement skills
• Proven ability to write clear, customer-focused user stories
• Commercial awareness and ability to build business cases
• Comfortable working cross-functionally with development, marketing, and operations Experience in SaaS, telecoms, or IT managed services (desirable)
• Exposure to UX design and testing (desirable) B2B or channel experience (desirable)
• Highly numerate and organised with strong attention to detail
• Excellent English language speaking, comprehension and written skills
• Educated to degree level or equivalent experience

Key responsibilities:

• Author and manage user stories that reflect customer needs
• Contribute to product strategy and steer product development priorities
• Plan and execute product launches and updates
• Own the product backlog and participate in sprint planning
• Conduct market research and competitor analysis
• Collaborate with the Commercial Team to ensure product viability
• Work with Marketing on collateral, campaigns, and website content
• Engage with customers and partners to gather feedback and insights
• Ensure operational readiness for product rollouts
• Deliver knowledge transfer materials for internal teams
• Support internal teams with product queries and champion customer experience
• Track KPIs and contribute to continuous improvement initiatives

Perks for our People:

• Holidays: 18 days annual leave, + 6 public holidays
• Other Leave: 7 days casual leave, 7 days sick leave
• Development: In-House Training Academy
• Wellbeing: Mental Health support

Who we are:

Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.

Our values:

We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration.

ED&I:

We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.