Product Manager (B2B2C Lending)

Comviva Technology

5 - 8 years

17 - 18 Lacs

gurugram

Posted:14 hours ago| Platform:

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Skills Required

change management usage lms bfsi underwriting reconciliation stakeholder management operations financial services sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Banking Process Expertise
- Leverage deep understanding of lending workflows, credit policies, risk frameworks, and reconciliation processes to shape product features that fit into existing bank operations.
Stakeholder Engagement Alignment
- Build strong relationships with multiple bank departments (credit, business, tech, strategy) to align product initiatives with business goals and operational needs. Further act as primary point of contact for day-to-day client interactions, especially for operational issues and platform usage queries.
Drive Lending Business
- Support the bank teams in driving adoption of lending products
- Derive consumer insights from research and create insight led growth plans
- Ability to work and drive business across consumer and MSME lending products
Platform Knowledge Optimization
- Maintain strong expertise in LOS/LMS platforms, identifying gaps, proposing enhancements, and ensuring smooth integrations with the bank s core systems.
Business Operational Problem-Solving
- Act as a bridge between business teams and technical delivery, resolving operational bottlenecks, improving reconciliation accuracy, and ensuring data integrity.
- Track, prioritize, and resolve operational issues through internal coordination with Product, Tech, and Support teams.
Requirements Analysis Solution Design
- Gather, validate, and translate cross-department requirements into clear platform functionalities while ensuring compliance with regulatory and internal controls.
Change Management User Enablement
- Drive adoption of new features across departments through training, communication, and continuous feedback loops.
Performance Tracking Reporting
- Monitor platform usage, reconciliation outcomes, and process KPIs to recommend improvements and ensure stakeholder satisfaction

Skills Qualifications:

Bachelors degree required; MBA or equivalent in Operations, Finance, or Technology is a plus.
5 to 8 years of relevant experience in Financial services industry
Experience as product manager of Banking/Loan products, Bank/FI/NBFC .
Hands-on experience in managing enterprise clients, especially Banks and NBFCs in Africa would be an added advantage
Strong understanding of lending processes onboarding, underwriting, disbursement, repayments, and collections.
Excellent communication, stakeholder management, and analytical skills.
Familiarity with tools like JIRA, Slack, Freshdesk/Zendesk, MS Excel, and SQL is a plus.
Ability to work in a fast-paced, multicultural, and remote-first environment.

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