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Policybazaar
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Process Trainer

Process Trainer

Policybazaar

1 - 6 years

3 - 7 Lacs

kochi

Posted:22 hours ago| Platform:

Apply

Skills Required

training process training training need analysis customer service training on job training classroom training behavioural training tna ojt tni training delivery product training

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description Process Trainer - Insurance

Location Kochi

6 Days Working

Job Responsibilities

Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.
Coordinate training schedule, set up, creation of training materials and follow-up.
Training new employees in areas including sales training, product knowledge, customer communications and internal systems.
Responsible for providing the product knowledge on Health Insurance to all new joiners.
Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers
Assist in delivery of on-going training programs
Evaluate training and report on trainees
Reviewing trainings performances and preparing participants score sheets
Arrange for follow-up training, or report following training sessions
Timely & constructive feedback and counselling of the trainees
Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc

Desired Skills:

Required from a training background
Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring.
Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching
Ability to communicate and resolve issues that affect Performance Criteria
Ability to handle escalations from employees
Ability to escalate issues to their supervisor or other internal departments
Demonstrated language fluency in
English

Candidate should be comfortable working from office 6days -

Mail -Bhagyashreeverma@policybazaar.com

Kochi - Address: 4th Floor, Arya Bhangy Pinncle, Sahodaran Ayyappan Rd, Elamkulam, Kochi, Ernakulam, Kerala 682020, India

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