Job Description: Sign Contracts with restaurants along and handling the inquiries from existing and new client Gather sales leads from the market and approach restaurants actively, from no star to 5 stars and get them on board Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish. Responsible for managing the sales individually, developing a business plan covering sales, revenue, agreed targets, and promoting the organizations presence and expense controls, meeting agreed targets, and promoting the organizations presence. Should be able to handle potential clients when on field as the first in command. Desired Candidate: Graduate with 3+ years of experience in sales domain. Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life. Analytical, good excel skills. Leadership and Influencing skills: Identify, builds and uses a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach. Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence for change to increase effectiveness and success on campaigns.
Job Profile- Sales Manager Location- Rohtak, Abohar 5 Days working Min exp- 2+ *Local candidate only,Good sales knowledge more then 2 years , Excel -V-lookup/H-lookup,Pivot table ) Market knowledge, Sales knowledge, B2B Experience. Communication should be good. This is for Rohtak expansion cities. Candidate can live in Rohtak but has to manage Charkhi Dadri, Hansi, Ellenabad,Gohana, Sampla and Jhajjar. *Excel -V-lookup/H-lookup,Pivot table ) knows Punjabi, Market knowledge, Sales knowledge, B2B Experience. Communication should be good, Negotiation skill is must or have geographical knowledge should be shared. Interested candidates can share their resume- shivangi.manandhar@etenico.com
Role - AVP/Director-Operations Experience - 18+ Years Location - Chennai Budget - upto 60 LPA Job Description Strategic Planning and Execution Developing Operations Strategy: Aligning operations with the overall company strategy and developing plans to achieve operational goals. Process Optimization: Identifying and implementing process improvements to enhance efficiency, reduce costs, and improve quality. Risk Management: Assessing and mitigating operational risks to minimize disruptions and protect the business. Operational Oversight Day-to-Day Operations: Ensuring the smooth running of daily operations, including production, logistics, supply chain, and customer service. Performance Monitoring: Tracking key performance indicators (KPIs) to measure operational efficiency and identify areas for improvement. Resource Allocation: Allocating resources effectively to support operational needs and maximize productivity. People Management Team Leadership: Leading and motivating a team of operations managers and staff to achieve operational goals. Talent Development: Identifying, developing, and retaining top talent within the operations team. Performance Management: Conducting performance reviews, providing feedback, and addressing performance issues. Financial Management Budgeting: Developing and managing operational budgets to ensure efficient resource allocation. Cost Control: Implementing cost-saving measures to improve profitability. Financial Reporting: Providing accurate and timely financial reports to senior management. Regulatory Compliance Adherence to Regulations: Ensuring compliance with industry regulations, standards, and best practices. Risk Assessment: Identifying and addressing potential regulatory compliance risks. Stakeholder Management Collaboration: Working closely with other departments, such as sales, marketing, and finance, to ensure effective coordination. Customer Satisfaction: Ensuring customer satisfaction through efficient operations and timely delivery of services. In essence, an Associate Vice President of Operations is a strategic leader who bridges the gap between the company's overall strategy and its day-to-day operations. Their ability to effectively manage people, processes, resources and client is crucial for the success of the business. Qualifications: • Bachelor’s degree or MBA or relevant advanced degree preferred. • Min 21+ years of experience in US healthcare specific to RCM or Medical coding with atleast 15+ years of progressive leadership experience in managing operations, with a proven track record of managing large teams and complex P&L responsibilities. Prior experience in managing large projects on HCC coding is required • Strong knowledge of healthcare regulations, revenue cycle management, and best practices. • Exceptional leadership, communication, and interpersonal skills, with a focus on team development and client satisfaction. • Ability to thrive in a fast-paced environment, managing multiple priorities and driving results.
Strategic Planning and Execution Developing Operations Strategy: Aligning operations with the overall company strategy and developing plans to achieve operational goals. Process Optimization: Identifying and implementing process improvements to enhance efficiency, reduce costs, and improve quality. Risk Management: Assessing and mitigating operational risks to minimize disruptions and protect the business. Operational Oversight Day-to-Day Operations: Ensuring the smooth running of daily operations, including production, logistics, supply chain, and customer service. Performance Monitoring: Tracking key performance indicators (KPIs) to measure operational efficiency and identify areas for improvement. Resource Allocation: Allocating resources effectively to support operational needs and maximize productivity. People Management Team Leadership: Leading and motivating a team of operations managers and staff to achieve operational goals. Talent Development: Identifying, developing, and retaining top talent within the operations team. Performance Management: Conducting performance reviews, providing feedback, and addressing performance issues. Financial Management Budgeting: Developing and managing operational budgets to ensure efficient resource allocation. Cost Control: Implementing cost-saving measures to improve profitability. Financial Reporting: Providing accurate and timely financial reports to senior management. Regulatory Compliance Adherence to Regulations: Ensuring compliance with industry regulations, standards, and best practices. Risk Assessment: Identifying and addressing potential regulatory compliance risks. Stakeholder Management Collaboration: Working closely with other departments, such as sales, marketing, and finance, to ensure effective coordination. Customer Satisfaction: Ensuring customer satisfaction through efficient operations and timely delivery of services. In essence, an Associate Vice President of Operations is a strategic leader who bridges the gap between the company's overall strategy and its day-to-day operations. Their ability to effectively manage people, processes, resources and client is crucial for the success of the business. Qualifications: • Bachelor’s degree or MBA or relevant advanced degree preferred. • Min 21+ years of experience in US healthcare specific to RCM or Medical coding with atleast 15+ years of progressive leadership experience in managing operations, with a proven track record of managing large teams and complex P&L responsibilities. Prior experience in managing large projects on HCC coding is required • Strong knowledge of healthcare regulations, revenue cycle management, and best practices. • Exceptional leadership, communication, and interpersonal skills, with a focus on team development and client satisfaction. • Ability to thrive in a fast-paced environment, managing multiple priorities and driving results.
Experience - 6+ years Location - Gurugram Relevant/Additional Experience - Firmware integration with hardware boards, Knowledge of embedded communication technologies and IOT, Experience in hardware oriented / embedded firmware development, Excellent Programming Skills in C language, experience of working on different embedded development platforms such as Microchip, Texas Instruments, ST microelectronics etc., Hands on firmware design and development experience. Industry Experience in Power Electronics Industry, Power backup systems, solar products Firmware development for power electronics products Firmware development for the power electronics products Working on new platforms for the future product series Taking Initiatives in getting & proposing new ideas for development process Debugging and problem solving skills in new product development process Working with hardware engineers to improve the existing designs and implementation of new designs Following the standard coding guidelines for the firmware development Documenting the project related information like Flow Diagrams, Requirement Specifications, Test Schedule Maintenance of old and running product firmware with new improvements and updates as per feedback
Position: Business Development Executive Location: Chennai Experience - 6-10 Years Salary - upto 12 LPA Shift Timings: 5:30 PM – 2:00 AM IST (Supporting USA clients) Job Summary: We are seeking a highlymotivated and results-oriented Business Development Executive to join our team and focus on supporting our US FieldSales team in driving growthin the US offshoremarket. The idealcandidate will have a proventrack record in SaaS sales,with a focus on building strongclient relationships, exceeding sales targets, and implementing innovative strategies to boost revenue. Responsibilities: Develop and execute strategic sales plans to penetrate and expand our presence in the US offshore market, in close collaboration with the US Field Sales team. Identify and generatenew leads throughvarious channels, includingcold calling, email marketing, social selling, and networking. Build and maintain strong relationships with key decision-makers at target accounts. Conduct thorough market research and analysis to identify new opportunities and stay ahead of industry trends. Collaborate with internal teams, including marketing, sales, and technical teams, to ensure alignment and drive the entire sales cycle from lead generation to closure, including supporting conducting product demos, negotiating contracts, and closing deals. Prepare and deliver compelling sales presentations and proposals. Maintain accurate and up-to-date records of all sales activities in the CRM system. Provide regular reports on sales performance, pipeline, and market insights to senior management. Stay up to date with the latest industry trends and best practices in business development. Requirements: bachelor's degree in business administration, marketing, or a related field. 6-8 years of experience in business development or sales, preferably in the US Offshore market. Proven track record of exceedingsales targets and driving revenuegrowth in the US market. Experience in using Lead Generation tools. Excellent communication, interpersonal, and presentation skills. Ability to work independently and as part of a team in a fast-paced, goal-oriented environment. Experience with ABM (Account-Based I Marketing) Compensation: Competitive base salary with uncapped sales incentives based ontarget achievement.
Role Description Overview: Coder is accountable to manage day to day activities of coding the Patients chart & Diagnosis report. Responsibility Areas: Coding or auditing charts, based on requirements Updating/Clearing the production/pending reports To work closely with the team leader. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Strict adherence to the company policies and procedures. Sound knowledge in Medical Coding concept. Should have 6 months to 3 Yrs of Coding Experience. Understand the client requirements and specifications of the project. Meet the productivity targets of clients within the stipulated time (Daily & Monthly) Applying the instructions/updates received from the client during production. Coding or auditing charts, based on requirements. Prepare and Maintain reports
Role - Talent Acquisition Executive Location - Unitech Cyber Park, Gurgaon, Sector 39 Experience - 6 months-2 years looking for Immediate Joiner Preferably Job Summary You will manage the full recruitment cycle—partnering with hiring managers to define requirements, sourcing and screening candidates, coordinating interviews, handling offers, and ensuring a seamless onboarding experience. 🔍 Key Responsibilities Collaborate with clients to understand job requirements and candidate specifications. Plan and execute sourcing strategies via job boards, social media, referrals, and networking. Screen resumes, assess candidate suitability, and conduct initial interviews (phone/video). Coordinate interview schedules and provide coaching to candidates. Maintain active candidate pipelines for current and future hiring needs. Manage and update information in the Applicant Tracking System (ATS). Participate in job fairs and recruitment events to enhance brand visibility. Track recruitment metrics—time-to-fill, cost-per-hire, candidate quality—and prepare analytical hiring reports. Assist with offer negotiation, reference/background checks, and onboarding logistics. Qualifications & Skills Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field. Minimum 1–3 years of experience in recruitment or staffing roles. Proficient with Applicant Tracking Systems (ATS) and standard recruitment tools. Skilled in sourcing techniques including Boolean searches, social media outreach, and community networking. Strong interviewing, communication, and relationship-building abilities. Excellent organization, multitasking, and time-management skills in a fast-paced environment. High level of professionalism, confidentiality, and discretion.
As a Mainframe Developer with Pacbase experience, you will be responsible for utilizing your senior level expertise to excel in various aspects of the job. Your primary duties will include showcasing strong skills in MVS Cobol, JCL, and DB2, along with a deep understanding of Pacbase. You will be engaged in coding, testing, and demonstrating proficiency in Stored Procedures. Additionally, your role will involve interfacing with different systems, implementing solutions, and providing necessary support. It will be crucial for you to document system processes effectively and manage tasks independently. Moreover, you should be prepared for on-call responsibilities as per the job requirements. To excel in this role, you must possess a minimum of 6 years of relevant IT work experience focusing on addressing user technology issues. A solid grasp of Microsoft/PC fundamentals is essential along with the ability to work beyond regular business hours to handle implementations and resolve technical issues promptly. Rotating on-call duties will also be part of your responsibilities. Furthermore, a minimum of 4 years of educational qualification is required for this position. If you meet the criteria and are enthusiastic about this opportunity, we welcome you to share your CV with us at shivangi.manandhar@etenico.com.,
Position – Cloud Architect Location: PAN India Exp. – 12+yrs Notice Period - Immediate to 30 days. Azure Architect is responsible for designing, implementing, and managing cloud-based applications and solutions using Microsoft Azure. Primary Responsibilities: Design and Develop: Create and deploy Azure cloud-based solutions. Configure and maintain Azure infrastructure and workloads. Security: Ensure the security, performance, reliability, and scalability of Azure applications and infrastructure. Troubleshooting: Perform troubleshooting and root cause analysis for infrastructure issues. Collaboration: Work closely with developers to implement continuous delivery systems and methodologies on Azure. Documentation: Define and document best practices and strategies regarding application deployment and infrastructure maintenance. Training: Provide guidance, training, and mentorship to other team members on Azure technology and solutions. Disaster Recovery: Develop and implement disaster recovery plans. Cost Management: Assist in the development of cost management strategies for Azure usage. Required Qualifications: Bachelor's or advanced Degree in a related technical field 15 + years IT experience 5+ years Azure Cloud Services and DevOps experience 4+ years of experience on Infrastructure as Code (Terraform/Ansible/Chef/Puppet) 4+ years of experience on Docker and Container Orchestration (Azure Kubernetes) 4+ years of experience on DevOps and CI/CD tools such as Git, Git Actions, Jenkins, Sonar, CodeQL etc. 4+ experience on Monitoring tools and technologies (Splunk, Dynatrace, new relic) Design and implement Azure Cloud Infrastructure and services: Azure Container Apps, , VNet with subnets, Private Endpoints for SQL MI, Cosmos/Mongo, Storage, GitHub for repos, CI/CD, container image scanning, secret scanning, Azure AD (SSO), Key Vault (secrets etc.), Azure App Gateway, Azure Load balancers and Private endpoints Azure Security Tools: Proficiency with Azure Security Centre, Azure Active Directory, Azure Key Vault, and other Azure services Vulnerability Management: Proven ability to executing vulnerability scans and security assessments, and implementing remediation measures Secure Coding Practices: Proven ability to ensure secure coding practices are followed in development Regulatory Compliance: Proven ability to implement regulatory compliance controls for Azure infrastructure Proficient with Azure Security Centre, Azure Active Directory, Azure Key Vault, and other Azure services. Solid experience in executing vulnerability scans and security assessments and implementing remediation measures. Proficient Ensuring secure coding practices are followed in development. Work experience in Implementing regulatory compliance controls for Azure infrastructure Application migration experience is a must Preferred Qualifications: Hands-on scripting with one or more: YAML, JSON, PowerShell, BASH or Python Infrastructure Engineering experience Automation experience Good knowledge on SRE principles
Experience- 15 years Location- Ghaziabad Notice Period - immediate to 30days. Roles & Responsibilities Drive regional sales strategy to meet targets and grow market share Analyze market trends, customer needs, and competitor activity Collaborate with marketing on promotions and pricing Appoint and manage dealers/distributors Train and support Dealer network Monitor dealer performance and ensure compliance Track sales, revenue, and market share; report insights Lead sales meetings and performance reviews Handle customer inquiries and issues Identify new market opportunities Represent the brand at trade shows and events Requirements: Bachelor’s in Business/Marketing; MBA preferred Sales experience in EV/3-wheeler segment with channel sales focus Strong EV market knowledge and competitor insights Proven team leadership and target achievement Excellent communication and stakeholder management Willing to travel as required
Role Description Overview: The User is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service Responsibility Areas: Should handle US Healthcare providers/ Physicians/ Hospital's Accounts Receivable. To work closely with the team leader. Ensure that the deliverables to the client adhere to the quality standards. Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims. Calling the insurance carrier & Document the actions taken in claims billing summary notes. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Update Production logs Strict adherence to the company policies and procedures. Sound knowledge in Healthcare concept. Should have 6 months to 3 Yrs of AR calling Experience. Excellent Knowledge on Denial management. Understand the client requirements and specifications of the project Should be proficient in calling the insurance companies. Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure accurate and timely follow up on pending claims wherein required. Prepare and Maintain status reports
Job Description Participate in client calls and understand the quality requirements both from process perspective and for targets Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager Identify errors with high Inspection efficiency Provide face to face feedback and also send emails with the type of errors etc. on daily basis as per protocol Ensure correction of the error by the respective Operations associate Coach employees to minimize errors and improve performance Provide inputs to the training team on common mistakes made to enhance training curriculum Test files/batches for new clients/processes to be processed as part of familiarization Generation of QA reports on a daily basis Attainment of Internal & External SLA as per Process Defined. Meet and exceed inspection efficiency score, calibration score, knowledge and skills score, inspection productivity rate and any other appropriate metrics Record identified errors. This is an organizational record & can be used by the organization as it deems fit Strict adherence to the company policies and procedures. Extensive Quality experience Audits, Coaching & training as per process defined. Min of 1.5 Yrs of Professional and Relevant Experience Sound knowledge in Healthcare concept. Critical problem solving and issue resolution Must have Good Product and Process Knowledge Must have good analytical and judgmental skills Quality Feedback/Refresher sessions Prepare and Maintain Quality status reports
Role: Hardware Design Engineers Location: Mohan Estate, Delhi Experience - 4-8 Years Technical Skills Required: Requirements · 4-8 years of experience in hardware design or related fields. · Strong knowledge of analog, digital & power electronics circuit design principles. · Proficiency in ECAD software for schematic creation, PCB designing, and BOM management. · Experience with hardware testing, debugging, and validation. · Knowhow to use lab equipments like bench supplies, oscilloscopes, multimeters, logic analyzers etc · Strong understanding of SI(signal integrity)/PI(power integrity), power distribution & thermal impacts, and EMI/EMC considerations. - Go to have · Excellent problem-solving skills and attention to detail. · Strong communication and collaboration abilities. Roles and Responsibilities : · Design complex digital, analog & power circuits using ECAD tools. · Extensive experience with Altium net classes, high voltage rules, variants and rooms Familiarity with Altium Designer PCB layout tools and schematic capture · A good understanding of the PCB layout process and IPC Standards. Familiarity with PCB fabrication, design for manufacturing techniques for high volume designs · Collaborate with cross-functional teams to ensure successful product development. · Conduct EMI/EMC testing and analysis to meet industry standards. · Ensure signal integrity through simulation-based design verification. · Perform simulations and analyses to ensure design robustness. · Familiarity with high voltage circuit board creepage and clearance requirements, with voltages up to 1500V · Mentor junior engineers and provide technical guidance
Key Responsibilities: Design and develop real-time control algorithms using MBD workflows. Generate production-ready C code using Embedded Coder/TargetLink. Perform MIL, SIL, HIL testing and validation on embedded targets. Collaborate with cross-functional teams to define and optimize control strategies. Experience in CAN, SPI, UART or I2C protocol and CAN related tools - good to have Mentor junior engineers and improve MBD best practices. Required Qualifications: B.E./M.E. in Electrical, Control Systems, Mechatronics, or related field. Proficiency in MATLAB, Simulink, Stateflow, and Embedded Coder. Experience with HIL validation tools (dSPACE, NI, Vector). Knowledge of CAN, LIN, SPI protocols and MISRA-C compliance. Preferred Qualifications: Experience with VCU, BMS, or motor control applications. Selection Process : One technical round Second technical round or Assignment HR Round
You have an exciting opportunity as a Hardware Design Engineer in Mohan Estate, Delhi, with 4-8 years of experience in hardware design or related fields. You should have a strong understanding of analog, digital & power electronics circuit design principles and proficiency in ECAD software for schematic creation, PCB designing, and BOM management. Experience with hardware testing, debugging, and validation is required, along with knowledge of using lab equipment like bench supplies, oscilloscopes, multimeters, logic analyzers, etc. It would be beneficial if you have a strong understanding of SI(signal integrity)/PI(power integrity), power distribution & thermal impacts, and EMI/EMC considerations. Excellent problem-solving skills, attention to detail, and strong communication and collaboration abilities are essential for this role. Your responsibilities will include designing complex digital, analog & power circuits using ECAD tools, collaborating with cross-functional teams, conducting EMI/EMC testing, ensuring signal integrity through simulation-based design verification, and mentoring junior engineers while providing technical guidance. Familiarity with Altium net classes, high voltage rules, variants, rooms, PCB layout process, IPC Standards, PCB fabrication, design for manufacturing techniques, and high voltage circuit board requirements is expected.,
As a SOC L3 Analyst, you will be responsible for leading the investigation and response to complex security incidents, engineering advanced detection content, and optimizing security tools and processes. With a strong focus on Splunk, content engineering, Endpoint Detection and Response (EDR), and Security Orchestration, Automation, and Response (SOAR), you will enhance the SOC's capabilities to detect and mitigate advanced cyber threats. Collaborate with other SOC analysts, threat intelligence teams, and IT departments to improve overall security posture. Provide mentorship and guidance to L1 and L2 analysts, sharing knowledge and best practices. Key Responsibilities: Advanced Incident Response: Lead the investigation and response to high-severity security incidents, performing deep-dive analysis and root cause determination. Develop and execute remediation plans to contain and eradicate threats. Content Engineering: Design and develop advanced detection rules, alerts, and dashboards in Splunk to enhance threat detection capabilities. Continuously improve detection content based on emerging threats and attack patterns. Endpoint Detection and Response (EDR): Utilize EDR tools (e.g., CrowdStrike, Carbon Black) to monitor, analyze, and respond to endpoint threats. Conduct advanced forensic analysis on compromised systems to identify indicators of compromise (IOCs) and tactics, techniques, and procedures (TTPs) used by threat actors. Security Orchestration, Automation, and Response (SOAR): Develop and maintain automated workflows and playbooks on the SOAR platform to streamline incident response processes. Integrate SOAR with other security tools and systems to automate threat detection, investigation, and response tasks. Threat Hunting: Conduct proactive threat hunting activities to identify hidden threats and security weaknesses within the environment. Develop and implement threat hunting methodologies and use cases. Collaboration and Mentoring: Collaborate with other SOC analysts, threat intelligence teams, and IT departments to improve overall security posture. Provide mentorship and guidance to L1 and L2 analysts, sharing knowledge and best practices. Security Tool Optimization: Optimize the configuration and performance of security tools, including Splunk, EDR, and SOAR platforms. Evaluate and recommend new security technologies and solutions to enhance SOC capabilities. Documentation and Reporting: Document incident response activities, findings, and outcomes in detail. Prepare comprehensive reports and briefings for senior management and stakeholders on security incidents and SOC performance. Continuous Improvement: Stay updated with the latest cybersecurity threats, trends, and technologies. Participate in training and professional development activities to enhance skills and knowledge. Qualifications: Bachelor’s degree in computer science, Information Security, or a related field, or equivalent experience. 8 to 11 years of experience in cybersecurity, with a focus on SOC operations, incident response, and security engineering. Proficiency with Splunk, including advanced search, dashboard creation, and content engineering. Strong expertise in EDR tools such as CrowdStrike, or similar. Experience with SOAR platforms and developing automated workflows and playbooks. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team in a fast-paced environment. Preferred Certifications: Certified Information Systems Security Professional (CISSP) GIAC Certified Incident Handler (GCIH) GIAC Certified Forensic Analyst (GCFA) Splunk Certified User/Power User/Architect Certified SOAR Analyst (CSA)
As a SOC L3 Analyst, you will be responsible for leading the investigation and response to complex security incidents, engineering advanced detection content, and optimizing security tools and processes. With a strong focus on Splunk, content engineering, Endpoint Detection and Response (EDR), and Security Orchestration, Automation, and Response (SOAR), you will enhance the SOC's capabilities to detect and mitigate advanced cyber threats. Collaborate with other SOC analysts, threat intelligence teams, and IT departments to improve overall security posture. Provide mentorship and guidance to L1 and L2 analysts, sharing knowledge and best practices. Key Responsibilities: Advanced Incident Response: Lead the investigation and response to high-severity security incidents, performing deep-dive analysis and root cause determination. Develop and execute remediation plans to contain and eradicate threats. Content Engineering: Design and develop advanced detection rules, alerts, and dashboards in Splunk to enhance threat detection capabilities. Continuously improve detection content based on emerging threats and attack patterns. Endpoint Detection and Response (EDR): Utilize EDR tools (e.g., CrowdStrike, Carbon Black) to monitor, analyze, and respond to endpoint threats. Conduct advanced forensic analysis on compromised systems to identify indicators of compromise (IOCs) and tactics, techniques, and procedures (TTPs) used by threat actors. Security Orchestration, Automation, and Response (SOAR): Develop and maintain automated workflows and playbooks on the SOAR platform to streamline incident response processes. Integrate SOAR with other security tools and systems to automate threat detection, investigation, and response tasks. Threat Hunting: Conduct proactive threat hunting activities to identify hidden threats and security weaknesses within the environment. Develop and implement threat hunting methodologies and use cases. Collaboration and Mentoring: Collaborate with other SOC analysts, threat intelligence teams, and IT departments to improve overall security posture. Provide mentorship and guidance to L1 and L2 analysts, sharing knowledge and best practices. Security Tool Optimization: Optimize the configuration and performance of security tools, including Splunk, EDR, and SOAR platforms. Evaluate and recommend new security technologies and solutions to enhance SOC capabilities. Documentation and Reporting: Document incident response activities, findings, and outcomes in detail. Prepare comprehensive reports and briefings for senior management and stakeholders on security incidents and SOC performance. Continuous Improvement: Stay updated with the latest cybersecurity threats, trends, and technologies. Participate in training and professional development activities to enhance skills and knowledge. Qualifications: Bachelor’s degree in computer science, Information Security, or a related field, or equivalent experience. 8 to 11 years of experience in cybersecurity, with a focus on SOC operations, incident response, and security engineering. Proficiency with Splunk, including advanced search, dashboard creation, and content engineering. Strong expertise in EDR tools such as CrowdStrike, or similar. Experience with SOAR platforms and developing automated workflows and playbooks. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team in a fast-paced environment. Preferred Certifications: Certified Information Systems Security Professional (CISSP) GIAC Certified Incident Handler (GCIH) GIAC Certified Forensic Analyst (GCFA) Splunk Certified User/Power User/Architect Certified SOAR Analyst (CSA)
Role Overview: This role leads a team of specialized cybersecurity engineers focused on DevOps engineering principles. This role will be responsible for leading the activities to build, integrate and maintain the connective infrastructure that will help automate security processes throughout the various product teams' environments. This role will also be responsible for technical mentorship and people management for the team. The role will also be the primary Cyber Security contact for the product teams in terms of work prioritization and communication. The person in this role is expected to ensure that the team stays up to date on Cyber Security trends while staying well-educated on product environments, overall architecture, the tooling and technical stack of the product teams. This team will lead the triage process for cybersecurity vulnerabilities identified throughout the various product environments. Qualification: Education: Bachelor of Engineering/ Bachelor of Technology/ Master of Engineering/ Master of Technology/ Master of Science Discipline: Computer Science/ Relevant engineering Experience: 10 to 15 years Job Responsibilities (Typical day in AppSec Manager's life): Read/learn/discuss latest trends/tools/best practices/updates of cyber security, application development, and cloud services industries. Perform impact and risk analysis of identified security vulnerabilities for each product. Create mitigation plans with product teams to resolve security vulnerabilities. Build tooling to automate security into the product teams' development, build, deployment, and operational processes. Actively contribute to story planning, identifying and providing expertise on work items that involve security considerations. Be On-Call for: Cyber security breaches High impact events (like a day zero effecting a team) or a breach Uptime disruptions caused by their contributions. Ensure that the team is taking ‘automation first' approach through tooling to embed security into the product teams' build processes and their products. Create, monitor and implement team roster for 'On-Call' duties. Assist and guide the team members with technical issues and investigative work. Skills Required (AppSec Manager's superpowers): Cloud Platform: AWS, Microsoft Azure Development Environments: VSCode, JetBrains, Eclipse Programming Languages: Know at least a few languages well (Java, JavaScript/TypeScript, C++, C, Python, Powershell, unix shell, etc.) Infrastructure as Code: CloudFormation, CDK, Bicep, Terraform, Ansible, etc. SIEM/SOAR: Microsoft Sentinel, Splunk, Checkmarx OS: Linux, Windows Configuration Management Tools: Git, GitHub, GitLab, Azure DevOps Vulnerability Management Tools: Nessus Pro, Tenable IO, FireEye, CrowdStrike, Defender, SpyCloud etc. Competencies (Who AppSec Manager is): Willingness to prioritize team success over individual recognition. Champions collaboration, knowledge sharing, and mentoring as foundational practices. Committed to improving DevSecOps processes through continuous learning and experimentation. Supports sustainable pace and actively addresses technical debt. Willing to work onsite one week per quarter. Annual Goals (What AppSec Manager will be measured on): Direct reduction of measured security vulnerabilities via tooling Cycle time to mitigate vulnerabilities, assigned → closed When On-Call, 100% of response times under 15 minutes Leads annual threat modeling exercise for all products assigned
Job Summary: We are seeking a highly motivated and experienced Senior Manager - Operations to oversee the day-to-day operations of the company. The ideal candidate will be responsible for streamlining processes, managing a team, optimizing productivity, and ensuring smooth operational execution. This position demands strong leadership skills, operational expertise, and the ability to drive efficiency improvements across all operational areas. Key Responsibilities: Operations Management: o Oversee daily operational activities to ensure efficient and effective operations. o Monitor and improve performance metrics such as cost control, productivity, quality, and on-time delivery. o Identify operational issues and proactively implement solutions. o Develop and implement operational strategies to achieve short-term and long-term business goals. Team Leadership: o Lead, mentor, and motivate a team of operational staff to achieve goals and objectives. o Conduct regular team meetings, performance reviews, and training programs. o Foster a positive work environment and ensure adherence to company policies and procedures. Process Optimization: o Analyze workflows and operational processes, identifying areas for improvement. o Implement process improvements to increase efficiency, reduce costs, and enhance customer satisfaction. o Utilize technology and systems to automate and streamline operations. Quality Assurance: o Establish and monitor key performance indicators (KPIs) to track quality and operational standards. o Ensure adherence to company quality policies and regulatory requirements. o Resolve customer issues and complaints promptly, ensuring customer satisfaction. Cross-Department Collaboration: o Work closely with other departments (Sales, HR, Finance, etc.) to ensure smooth collaboration and alignment of business objectives. o Assist in forecasting and planning to meet operational demands and business needs. Reporting & Analysis: o Prepare regular reports on operational performance, including productivity, costs, and quality. o Present analysis and recommendations to senior management for strategic decision- making. Qualifications & Skills: Education: o Bachelor's degree or a master's degree or relevant certifications is a plus. Experience: o 10-15 years of experience in operations management in US healthcare (Coding). o Proven track record of managing teams, driving process improvements, and achieving operational goals. Skills: o Strong leadership and team management skills. o Excellent problem-solving and decision-making abilities. o Proficiency in using operational management tools and software. o Strong organizational and multitasking skills. o Excellent communication skills, both written and verbal. o Knowledge of budgeting and financial management. o Ability to adapt to changing business needs and priorities. Personal Attributes: o Detail-oriented with a focus on efficiency and quality. o Strategic thinker with a hands-on approach to execution. o Proactive, self-motivated, and results driven.