Work from Office
Full Time
Conducting New Hire Trainin
Responsible for managing Training batches - usually 1:20 ratio
Feedback & Coaching agents on Process, Quality & Best Practices & OJT Support.
Audits cases for agents on the floor on a prescribed sheet defined by the client or TT
Skills required:
Excellent Communication Skills (Verbal & Written), as this is a client facing role
Minimum of 3+ years experience in UK Mortgages KYC
Must Have 1. A Deep Knowledge of the Business 2. The Ability to Measure and Assess Staff Training Needs 3. Strong Communication and Interpersonal skills 4. A Passion for Continuous Learning 5. Innovative Thinking 6. Embrace Efficiency
Wipro
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