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Eclerx
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Process Manager

Process Manager

Eclerx

6 - 9 years

2 - 3 Lacs

pune

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

finance remediation data powerpoint word excel escalation management logical network manufacturing software analytics consulting automation robotics compliance digitization outreach

Work Mode

On-site

Job Type

Part Time

Job Description

The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team.

KYC- Process Manager- Responsibilities

Independently handle clients and client calls– establish self as a valued partner.
Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation
Build domain expertise and lead from the front.
Help knowledge management endeavour by sharing process knowledge and best practices within the teams

Minimum Qualifications-

Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM)
6 to 9 years of experience in handling team of minimum 25 members and has good experience and knowledge of KYC, AML, Due Diligence.
Should be able to understand, manage and calculate risks.
Should be good with logical and quantitative abilities.

Preferred Qualifications-

Ability to manage and complete specific tasks with minimal direction
Should be able to act fast and decisively when dealing with critical situations – ability to read situations and act in minutes
Willingness to continuously learn, upgrade skills and stay relevant to business demands
Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand.

For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

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Eclerx

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Mumbai Maharashtra

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Process Manager