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eClerx
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Process Manager

Process Manager

eClerx

2 - 5 years

4 - 8 Lacs

Mumbai

Posted:2 months ago| Platform:

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Skills Required

auditing knowledge management sales process management trade trade finance foreign exchange forex operations operations management project management import team management banking operations forex kyc relationship management lc export finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Specialism- Margins, Collateral Management, Break Investigation, Portfolio Reconciliation. As part of our Margins leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals.This role will include the understanding of Margins and Collateral lifecycle. You will be leading, managing and handling margin calls, collateral break investigation, portfolio reconciliation and dispute resolution. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions.They must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. The ideal candidate should possess strong business understanding of finance industry with special focus on Margins and Collateral lifecycle, Break Investigation, margin calls, collateral management. Theyshould have complete knowledge on basics of OTC and exchange traded derivative product.They should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. They should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. Margins- Process Manager- Responsibilities Independently handle clients and client calls"“ establish self as a valued partner. Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams

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Process Manager