Process Expert- Order To Cash

Job Description Business Title Process Lead - OTC Global Job Title Manager II - OTC Global Function Business Services Global Department Finance OTC Organizational Level Reporting to GPO OTC Size of team reporting in and type - Role Purpose Statement The Order to Cash (OTC) Process expert will be the owner of the OTC sub process like order management & fulfilment, Credit management, AR and collections. They will be responsible for designing a best in class process that is compliant and standardized across organization Main Accountabilities Finalise best in class To Be process design
Own the design for OTC processes, within the framework of the Target operating model. Sign off on config changes, customization and development from a process and functionality standpoint. Identify the right technology is being used for conducting the business process. Monitor and measure the performance of the OTC business process Improve the business process flow on a continual basis utilizing industry leading practices Help Team Leaders setting policies and procedures for the OTC process Act as key contact person for all internal and external groups (Bunge Global, Counterparties and Statutory team) which affect / are affected by the OTC process Assist team in trouble shooting and decision making Identify changes to long term resource needs and implements appropriate actions Ensure compliance with Group s Sarbanes Oxley programme and Standard Policy and Procedures Preparing and updating process documentation and to keep up to date all the time. Define the standards to measure and report on process performance SLAs, KPIs, and other metrics. Put in place robust governance for managing changes to the process design Manage the communication for changes arising from process transformation Knowledge and Skills Behavior Use knowledge of Bunge s business, structure and strategy to develop innovative solutions to improve results or eliminate problems. Build partnerships, appropriately influence to gain commitment, foster talent and coach others to grow in current or future roles.. Drive results through high standards, focus on key priorities, organization, and preparing others for change. Technical In depth knowledge of end to end Order to Cash process Strong knowledge of OTC tasks in the SAP environment. Experience in FSCM Vistex, Service now and Promenta will be added advantage A sound knowledge of finance business processes and how they impact business performance A good understanding of tools and applications that are generally used in these processes. Broad understanding of the functionality the tools possess. Expertise in SAP ECC, S/4, OneStream A good understanding of what elements of master data impact the process, how they are maintained A good understanding of the control environment and framework. How to enhance controls while achieving efficiency Experience in working with business stakeholders in the region, country & group functions. Ability to convert policy & strategic directions into policy, procedures and instructions Experience in principles of business process management and process performance Deep expertise in process transformation and business process re-engineering Aware of process best practices and best in class process performance Deep understanding of service delivery models, target operating models, service management Experience in developing the standards for process documentation and knowledge retention Excellent communicators. High degree of negotiation skills. Ability to take a stand yet find common ground with business stakeholders. Change management skills Education & Experience 12+ years of work experience in a similar role Experience in Agribusiness/Commodity trading industry preferred Experience in managing people and processes through a sustained period of change Eye for details and the ability to view the financials from a Financial Controller standpoint Ability to provide high quality level of customer service for end-to-end Accounting & reporting process Ability to partner with other BBS Team Managers to optimize processes across the SSC Ability to manage the BBS vision and purpose Strong written & oral communications skills in English and local language. Strong problem solving & organization skills Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook)