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Process Developer - Retail Banking

0 - 3 years

3 - 4 Lacs

Posted:13 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment

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Inviting applications for the role of Process Developer - Retail Banking 

In this role, you have to process execution and documentation. Process execution would entail working on tasks, which are mostly well-defined and routine. Your work area would also require doing data transactions and interaction via calls. As part of operations team, your contribution would also come in form of sharing knowledge and standard methodologies which you follow so that both you and the team gain from each other. 

You should be Detail oriented and have shown delivery of high quality output with strong focus on fulfilling customer needs and requirements 

Able to balance change with ability to adjust to changes in systems & process readily and are Resilient i.e. balance pressure from a variety of factors and situations. 

Responsibilities 

  • In Loan Preparation team, will be responsible for 
  • Executing pre-defined tasks with minimum supervision 
  • Execute transactions and complete the assigned routine tasks within specified time frames and meeting the agreed accuracy levels 
  • Adherence to defined performance level parameters (efficiency, quality etc.) 
  • Sharing standard methodologies and process ideas 
  • Identifies problem through audits or customer feedback. 

            Qualifications we seek in you 

            Minimum qualifications 

            • B. Com Or any other equivalent Graduate degree 
            • Prior experience in Dispute/Chargeback/Fraud 

              Preferred skills 

              • Prior experience in Retail Banking/Mortgage or Finance industry 
              • Prior exp. Preferably in voice  
              • Proficient in written and verbal English interpersonal skills. 
              • Good knowledge of MS Office. 
              • Ability to type between 40-60 words per minute with more than 90% accuracy. 

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                      Why join Genpact?

                      • Be a transformation leader

                        Work at the cutting edge of AI, automation, and digital innovation
                      • Make an impact

                        Drive change for global enterprises and solve business challenges that matter
                      • Accelerate your career

                        Get hands-on experience, mentorship, and continuous learning opportunities
                      • Work with the best

                        Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
                      • Thrive in a values-driven culture

                        Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

                      Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

                      Lets build tomorrow together.

                      Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
                      Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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                      Genpact
                      Genpact

                      Business Consulting and Services

                      New York NY

                      10001 Employees

                      2930 Jobs

                        Key People

                      • Tiger Tyagarajan

                        President and CEO
                      • Pramod Bhasin

                        Former CEO and Founder

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