Process Consultant

We are looking for a highly skilled Process Re-engineering Manager to become a part of our team. In this role, you will be responsible for managing relationships with key stakeholders, leading process re-engineering projects, and driving process optimization across various customer groups. The ideal candidate should possess strong experience in process analysis, project management, and stakeholder engagement. You will be required to build and manage relationships with key business stakeholders at all levels to identify and deliver new process re-engineering opportunities. Additionally, you will assist in generating and prioritizing opportunities across various Process Solutions customer groups, creating measurable roadmaps focused on quick wins and short/mid-term implementations. As a Process Re-engineering Manager, you will conduct process diagnostics through stakeholder interviews, improvement workshops, and current state process mapping. Your responsibilities will also include identifying key gaps and improvement areas, as well as prioritizing recommendations. You will lead projects independently or in collaboration with GBS Process Solutions team members, working closely with business SMEs and technical specialists to deliver process re-engineering, automation, and process mining dashboards. Moreover, you will assess automation/process mining scope, business value/cost, and develop accompanying business cases. You will evaluate risk factors including complexity, business criticality, compliance, and regulation, and guide and support business readiness for transition to go-live. You will also collaborate closely with other capability teams within GBS Process Solutions to define and embed standardized approaches for lean mindset/process optimization. Essential Requirements: - Certification: Six Sigma or Lean Management Green Belt certified. - Experience: Proven experience in analyzing and redesigning complex, multi-function business processes using recognized techniques such as Lean Six Sigma or Kaizen. - Project Management: Demonstrated experience in leading medium-profile projects and change management activities. - Skills: Strong stakeholder management, influencing, and presentation/oral communication skills. - Attributes: Energetic, self-motivated, with strong analytical skills and the ability to discover and interpret business change requirements. - Time Management: Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. - Adaptability: Thrives in an evolving environment, willing to adapt responsibilities to meet strategic priorities. - Remote Work: Comfortable working virtually in a global environment. - Travel: Willingness to undertake domestic and international travel as required. - Language: Fluency in English. Desirable: - BPM Capabilities: Significant experience with BPM capabilities such as Process/Task Mining, Robotics Process Automation, Low Code automation, BPM, and workflow tools. - Industry Experience: Experience and proven results in change projects within the Pharma industry. - Methodology Experience: Experience with Agile methodology. - Global Experience: Proven experience working in a global context. Join us at Virtusa, where teamwork, quality of life, professional and personal development are our core values. We are a global team of 27,000 individuals who are dedicated to your growth, providing exciting projects, opportunities, and exposure to cutting-edge technologies throughout your career with us. At Virtusa, great minds come together with great potential, fostering collaboration and innovation to drive excellence.,