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Shining Stars Institution & travels
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Process Associate-International Process

Process Associate-International Process

Shining Stars Institution & travels

0 - 5 years

2 - 4 Lacs

hyderabad

Posted:Just now| Platform:

Apply

Skills Required

international bpo bpo blended process customer service voice process international chat process us process customer support backend excellent communication in english fresher hiring customer handling international voice process uk process international calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Jobseekers,

We are hiring for leading company for role of International Customer Support Executive and Sales Executive in Hyderabad Location.

Location:

Shift:

Salary-

Fresher:
2.5 LPA
Experienced: Up to
4.8 LPA

Roles and Responsibilities:

Serve as the primary point of contact for B2B customers through Voice, Email, and Chat channels.
Deliver timely and professional support while meeting SLAs.
Take complete ownership of customer interactions, ensuring proactive issue resolution.
Handle sensitive matters with empathy and professionalism.
Maintain accurate customer records and
document calls
in the system.
Suggest process improvements and escalate recurring issues as needed.

Skills Required:

Strong verbal and written communication in English.
UG/ Graduate Both can apply
Fresher/ Experience all are eligible
Excellent customer service orientation and ability to handle email/chat/voice support.
Ability to empathize with customers, manage time effectively, and work independently.
Basic familiarity with Windows operating systems and email etiquette.

Interested candidates can apply and share referrals by sending their CV via WhatsApp to-

Reba- 8299310069

#Hiringnow #CustomerSuport #InternationalProcess #InternationalSales #UKProcess #USProcess #BPO #Voice #InternationalBPO #InternationalChat #InternationalVoice #Fresher #JobsInHyderabad #ImmediateJoiner #Jobs #Hiring #ProcessAssociate #JobOpening

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