Printer Support Engineer

You are being sought after to join as a Printer Support Engineer at Amrita Medical Institute. Your expertise in both hardware and software support for printers is crucial for troubleshooting, maintenance, and ensuring smooth operations of printers at the client location. **Responsibilities:** - Install, configure, and maintain printers including hardware and drivers/software. - Troubleshoot various printer-related issues like connectivity, printing errors, and hardware malfunctions. - Perform preventive and corrective maintenance tasks. - Manage replacement of parts such as toner, cartridges, fusers, rollers, etc. - Offer end-user support and resolve escalated printing concerns. - Coordinate with vendors for warranty/service assistance. - Keep detailed logs of service calls and solutions provided. **Requirements:** - You should have 6 months to 2 years of experience in printer hardware/software support. - Possess basic knowledge of networking including LAN and IP configuration for printers. - Showcase good problem-solving and troubleshooting abilities. - Demonstrate the capability to work independently and handle client interactions effectively. - A Diploma/Graduate degree in IT, Electronics, or related field is preferred. The job type is full-time and it comes with benefits such as cell phone reimbursement and Provident Fund. The work location is in person.,