Job
Description
**Job Title: Electronics Chip Level Technician / Computer Hardware Technician** **Overview:** We are seeking a highly skilled and dedicated Printer Service Technician to join our growing team. The ideal candidate will be responsible for the installation, maintenance, troubleshooting, and repair of a wide range of printers, including but not limited to inkjet, laser, multi-function devices (MFDs), and large format printers. This role requires a strong technical aptitude, excellent diagnostic skills, and a commitment to providing outstanding customer service. **Key Responsibilities:** * **Installation & Setup:** * Install, configure, and network new printing equipment at client sites. * Provide basic user training on printer operation and maintenance. * **Maintenance & Repair:** * Perform preventative maintenance on printers to ensure optimal performance and longevity. * Diagnose and troubleshoot hardware and software issues with printing devices. * Repair or replace faulty components, including printheads, rollers, fusers, circuit boards, and other parts. * Clear paper jams, calibrate printers, and resolve print quality issues. * **Customer Service & Support:** * Respond promptly to service requests and client inquiries. * Communicate technical information clearly and concisely to non-technical users. * Maintain a professional and courteous demeanor while interacting with clients. * Document service activities, including problems found, actions taken, and parts used. * Provide remote support when possible to resolve minor issues. * **Inventory & Tools:** * Manage and maintain an accurate inventory of spare parts and tools. * Ensure all tools and equipment are in good working order. * **Technical Knowledge & Development:** * Stay up-to-date with the latest printer technologies, software updates, and industry best practices. * Participate in training programs as required. * **Safety & Compliance:** * Adhere to all company safety policies and procedures. * Ensure compliance with all relevant industry standards. **Qualifications:** * **Education:** * High School Diploma or equivalent required. * Associate's degree or technical certification in Electronics, IT, or a related field preferred. * **Experience:** * Minimum of [e.g., 2-3] years of experience servicing and repairing various types of printers (inkjet, laser, MFDs, large format, etc.). * Experience with specific printer brands (e.g., HP, Canon, Epson, Xerox, Konica Minolta, Ricoh) is a significant plus. * **Technical Skills:** * Strong understanding of printer hardware, software, and networking principles. * Proficiency in diagnosing and resolving connectivity issues (USB, Ethernet, Wi-Fi). * Familiarity with various operating systems (Windows, macOS, Linux) as they relate to printer drivers and connectivity. * Ability to read and interpret technical manuals and schematics. * Knowledge of print management software is a plus. * **Soft Skills:** * Excellent problem-solving and analytical skills. * Strong communication and interpersonal skills. * Exceptional customer service orientation. * Ability to work independently and as part of a team. * Good organizational and time management skills. * Detail-oriented and thorough in work. * **Physical Requirements:** * Ability to lift and carry equipment weighing up to [e.g., 50] pounds. * Ability to stand, bend, stoop, and kneel for extended periods. * Manual dexterity for working with small components. * **Other:** * Valid driver's license and reliable transportation required (if field service). * Ability to pass a background check and drug screening (if applicable). * Flexibility to work occasional evenings or weekends as needed for urgent **To Apply:** Interested candidates are invited to submit their resume and cover letter to [info@invenciotech.com]. Please include "Printer Service Technician Application" in the subject line. --- Job Types: Full-time, Permanent, Fresher Pay: ₹8,086.00 - ₹15,500.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Schedule: Day shift Fixed shift Morning shift Weekend availability Supplemental Pay: Commission pay Overtime pay Performance bonus Quarterly bonus Yearly bonus Experience: total work: 1 year (Required) Work Location: In person
