Principal Operation Project Engineer

Hiring Principal Operations Project Engineer

Experience: 15+ Years

Location: Hyderabad

Notice: Immediate to 30 Days

Key Skills:

• Production support expertise

• Root cause analysis

• System stability & performance

• Technical leadership

• Operational excellence

• Change and project management

• Tools & methodologies

• Communication skills

Key Responsibilities:

Production Support & Issue Resolution

• Lead the investigation and resolution of high-impact production software defects and configuration issues.
• Perform deep-dive root cause analysis across application, infrastructure, and integration layers.
• Collaborate with development, QA, and operations teams to implement permanent fixes and preventive measures.
• Maintain system stability through proactive monitoring, tuning, and configuration management.

Technical Leadership

• Own the technical baseline for system architecture, design, and configuration across the full lifecycle.
• Serve as the escalation point for complex technical issues affecting production environments.
• Guide junior engineers and support teams in troubleshooting and resolution techniques.
• Chair technical reviews and approve changes impacting live systems.

Operational Excellence

• Ensure systems meet performance, availability, and supportability targets.
• Develop and maintain operational documentation, including runbooks, configuration guides, and incident response procedures.
• Lead post-incident reviews and drive continuous improvement in support processes.
• Interface with customers and vendors to resolve escalated issues and align on technical solutions.

Project & Change Management

• Support deployment planning and execution, ensuring readiness and rollback strategies are in place.
• Participate in change control boards and release planning to assess operational impact.
• Contribute to proposal efforts by estimating support and maintenance requirements for new solutions.

Required Qualifications:

• Bachelors degree in Systems Engineering, Computer Science, Electrical Engineering, or related field.
• 15+ years of experience in systems engineering, with a strong focus on production support and defect resolution.
• Proven expertise in diagnosing and resolving complex software and infrastructure issues in live environments.
• Experience with monitoring tools, log analysis, and performance tuning.
• Familiarity with configuration management systems and CI/CD pipelines.
• Strong communication skills and ability to work under pressure in fast-paced operational settings.

Preferred Qualifications:

• Experience in transportation, defense, or other regulated industries.
• Knowledge of ITIL incident, problem, and change management processes.
• Familiarity with tools such as DOORS, EPDM, and All Change.
• Experience with high-availability architectures and disaster recovery planning.