Pricing Manager

Job Description

Job Title: Pricing Manager Location: India Gurgaon Department: Finance Reports to: VP Pricing Job Summary: We are seeking an experienced and analytical Pricing Manager to lead and manage pricing strategies across our services portfolio. This role is pivotal in driving profitable growth by developing competitive pricing models, responding to RFPs/RFIs , collaborating with sales and solutions teams, and ensuring commercial viability for new and existing business opportunities. Key Responsibilities: Pricing Strategy & Analysis: Design and implement pricing models for various services (F&A, Customer Support, IT Helpdesk, industry specific etc.). Evaluate client requirements, solution designs, and operational costs to build commercially competitive yet profitable pricing. Conduct pricing simulations and sensitivity analyses to assess financial impacts and risk scenarios. Bid & Proposal Support: Work closely with the Solutions, Sales, and Delivery teams to support pricing inputs for RFPs, RFIs, and proactive proposals. Coordinate all commercial aspects during the proposal lifecycle, including cost estimation, rate card preparation, and financial summaries. Prepare client-facing pricing documents and presentations. Financial Modelling: Build robust pricing and financial models (Transaction based, FTE-based, output-based, gainshare models). Include assumptions, cost drivers, SLAs, inflation/escalation, FX impacts, and contractual obligations in models. Analyse margin and profitability metrics (gross margin, EBITDA, payback period). Governance & Compliance: Ensure alignment with corporate pricing guidelines, approval processes, and financial benchmarks. Participate in internal pricing reviews and client governance calls as needed. Maintain pricing database and historical benchmarks for quick reference and intelligence. Market Intelligence: Track competitor pricing trends and customer buying patterns. Provide insights on pricing pressures, deal win-loss analysis, and suggested corrective actions. Qualifications: Bachelor’s degree in finance, Business, Economics, or related field (MBA preferred). 6–10 years of experience in pricing, commercial finance, or solutions roles within the BPO or ITES industry. Strong knowledge of BPO delivery models, cost structures, and operational levers. Proven experience in building complex Excel-based financial models . Understanding of global outsourcing markets (US, UK, EMEA, APAC), FX dynamics, and compliance regulations. Skills & Competencies: Strong analytical and quantitative skills. Excellent communication and stakeholder management. High attention to detail and ability to work under tight timelines. Collaborative mindset with experience working in cross-functional teams. Strategic thinking with a customer and value-based pricing approach. Preferred Tools: Advanced Excel, PowerPoint, and financial modelling tools . Experience with pricing tools (e.g., PROS, Vendavo) or CRM platforms (e.g.,Salesforce) is a plus