Pricing and Operation Executive

1 - 4 years

1 - 3 Lacs

Posted:14 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities:

1.

  • Analyse customer inquiries and provide accurate and timely quotations.
  • Liaise with carriers like shipping lines, airlines, and transport vendors to obtain the best rates.
  • Maintain updated rate sheets and database of freight charges (air, sea, land).
  • Review shipment cost estimates and ensure profitability before submitting quotes.
  • Track market trends and competitor pricing to recommend adjustments.
  • Negotiate pricing and contract terms with customers, ensuring agreements are beneficial to both parties.
  • Stay updated on industry regulations, tariffs, and market conditions that could impact pricing strategies.

2. Operations Executive:

  • Coordinates shipments from booking to delivery, ensuring customer requirements are met.
  • Follow up with vendors, carriers, and clearance agents for smooth operation flows.
  • Monitor the status of shipments and resolve operational issues or delays.
  • Provide prompt updates to customers regarding shipment status.
  • Prepare and verify shipping documents like BL, AWB, Invoice, Packing List, etc.
  • Handle customer queries related to rates, transit time, documentation, and operations.
  • Ensure compliance with customs and regulatory requirements.
  • Maintain professional relationships with clients to ensure satisfaction and repeat business.

Requirements:

  • Bachelors degree in Business Administration, Logistics & Supply Chain Management, or any other related field of logistics and supply chain.
  • Minimum 1 year of work experience in pricing and operations within the freight forwarding or logistics industry.
  • Strong analytical skills with the ability to interpret data and trends.
  • Excellent negotiation and communication skills.
  • Proficient in MS Office.
  • Proficient in English communication.

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