Roles and Responsibilities: Plan, execute, and complete internal audits for operational, financial, and compliance areas within freight forwarding. Review import/export documentation, customs clearance papers, shipping bills, airway bills, and other logistics records for accuracy and compliance. Ensure adherence to GCC trade regulations, VAT compliance, and company policies. Audit freight invoices, vendor bills, and customer billing to detect discrepancies and ensure accuracy. Identify process gaps and recommend internal control improvements. Collaborate with finance, operations, and documentation teams for effective audit processes. Prepare clear, concise, and accurate audit reports for management review. Maintain confidentiality of sensitive company and client information. Qualifications & Requirements: Bachelor's degree in Commerce, Accounting, Finance, or CA Inter, CMA, ACCA, Etc. Minimum 4 years of relevant auditing experience . Prior work experience with CA firms or GCC companies handling auditing responsibilities. Arabic reading skills (mandatory) for reviewing GCC trade documents and contracts. Understanding of freight forwarding operations, Incoterms, customs processes, and international trade compliance. Proficiency in MS Excel, ERP systems, and audit tools. Strong analytical, problem-solving, and organisational skills. Ability to work independently and manage confidential data. Location: Kochi.
Roles and Responsibilities: 1. Pricing Executive: Analyse customer inquiries and provide accurate and timely quotations. Liaise with carriers like shipping lines, airlines, and transport vendors to obtain the best rates. Maintain updated rate sheets and database of freight charges (air, sea, land). Review shipment cost estimates and ensure profitability before submitting quotes. Track market trends and competitor pricing to recommend adjustments. Negotiate pricing and contract terms with customers, ensuring agreements are beneficial to both parties. Stay updated on industry regulations, tariffs, and market conditions that could impact pricing strategies. 2. Operations Executive: Coordinates shipments from booking to delivery, ensuring customer requirements are met. Follow up with vendors, carriers, and clearance agents for smooth operation flows. Monitor the status of shipments and resolve operational issues or delays. Provide prompt updates to customers regarding shipment status. Prepare and verify shipping documents like BL, AWB, Invoice, Packing List, etc. Handle customer queries related to rates, transit time, documentation, and operations. Ensure compliance with customs and regulatory requirements. Maintain professional relationships with clients to ensure satisfaction and repeat business. Requirements: Bachelors degree in Business Administration, Logistics & Supply Chain Management, or any other related field of logistics and supply chain. Minimum 1 year of work experience in pricing and operations within the freight forwarding or logistics industry. Strong analytical skills with the ability to interpret data and trends. Excellent negotiation and communication skills. Proficient in MS Office. Proficient in English communication.