Presales Specialist

Job Description

Assisting Sales team in acquisition of customers by providing technical presentation & POC for CPaaS service that the company provides. This also includes Bid Management/RFP. Understanding the customer requirements and proposing the best solution by liaising internally with the product team and vendor partners. Technical discussion with the IT team from the customer side. Main Responsibilities of a Presales Specialist: Delivering presentations and demonstrations to prospective and current clients liaising with those developing products/services to gain an in-depth knowledge that you can relate to customers and to let them in on user behavior and/or any potential changes clients would like Helping the sales team to reach targets Conducting research into the industry including competitor research Encouraging clients to buy extras, upgrades etc Potentially considering new markets or clients to contact, based on your knowledge of both the products/services and their users. Organizing pre & post bid meetings to ensure timelines, preparing compliance statements for RFP documents Assisting sales division to help define opportunities and closed large opportunities with the right solutions, mapping key value propositions to customers business. Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations Ensuring solutions stated in the Statement of Work are best practice and in line with client requirements. Managing the sales bid process by responding to RFI’s & RFP Working closely with Sales to ensure the successful closure of the sales process. Liaising with Product Managers to provide feedback from clients about product requirements. Keeping abreast of market trends and product & competitor landscapes. Key Requirements: You possess a Degree in Computer Science, Engineering, or a related field. You have prior experience in presales. You possess strong problem-solving and prioritization skills. J ob Description: You have strong presentation skills. You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders. Presentations/POC to customer Hand Holding the customer throughout the onboarding Journey. Liaising with Customer Technical team for smooth integration Customer requirement gathering and solutioning. Knowledge of Telecom Industry & Technology including DLT. Project tendering, proposal structuring & pricing. Sales forecasting. Customer Account Management